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iOS 9.2 iCloud backup still not fixed!!!

So I've been plagued with the Backup could not be completed problem and I've been waiting for Apple to release a fix and I was happy to see this problem mentioned as one of the bugs dealt with in iOS 9.2, BUT it was not actually fixed!

Now my phone is not backed up at all after all Apple geniuses advised that I delete older backups from iCould and try again, my MacBook storage is too small to carry my 128gb iPhone backup and now if my phone dies for some reason all my life is gone with it, well most of it!

Tried backing up my iPhone to external storage but Apple won't let you do that cause we are freaking slaves and not free to do what we want, so now I hope they would finally listen and address this issue that has been mentioned many times before!!!!

iPhone 6 Plus, iOS 9.2, 128 GB

Posted on Dec 13, 2015 9:14 PM

Top-ranking reply

AshDBash

Level 1

9 points

Posted on Dec 15, 2015 4:25 AM

I have been going through the exact same thing. Have tried resetting network settings, signing out and back into iCloud, soft reset, changing what is being backed up, and recently before 9.2 deleting the old backup off iCloud. Now I'm in same situation have iPhone 6 Plus 9.2 128 GB with no icloud back up saying could not complete and last backup never! I did manage to get a backup to my iMac but really really don't want to do a factory reset and restore unless I'm for sure it will fix the problem.

Apple please help. You have acknowledged the problem but apparently the attempt to correct it with 9.2 did not work.

View in context

199 replies

PhB66

Level 1

4 points

Jan 27, 2016 4:01 AM in response to r1nzl3r

Mine stoppes working with ios 9.2 (I was on 8.4.1) before.

First the backup never completed.

Then ( last week) impossible to enable icloud backup

Today : I can activate icloud backup but the backup doesn't complete.

Jan 27, 2016 4:51 AM in response to PhB66

This is still not fixed for me either. I am still getting a message that says that the last backup could not be completed. Will be calling Apple Later, this is a little frustrating.

PhB66

Level 1

4 points

Jan 27, 2016 4:56 AM in response to dudeman137

I called Apple this morning. They told me they were still investigating on this issue but nobody could explained me why since yesterday I can enable icloud backup, without having the possibility to complete a backup...

Jan 27, 2016 5:09 AM in response to r1nzl3r

I tried the 9.2.1 beta, I came back to 9.2 without backup restore. I deleted all the backups and it has worked a few times but after a week I came in this iCloud backup error.

Anyway finally, after a month, this issue is fixed for me.

PhB66

Level 1

4 points

Jan 27, 2016 5:24 AM in response to dudeman137

After having activated icloud backup (now that it's possible !) an you unselect apps you don't want to backup ?

I can't...

MiDafi

Level 1

0 points

Jan 27, 2016 5:33 AM in response to PhB66

Solving here...

Waiting some 2 hours...

Jan 27, 2016 7:00 AM in response to omarfromcalgary

iCloud backup working again for me. No iOS update needed or some special actions required.

PhB66

Level 1

4 points

Jan 27, 2016 7:05 AM in response to tkpremium

DId your backup complete at once ?

jerry550

Level 1

4 points

Jan 27, 2016 8:45 AM in response to PhB66

IT took a couple of tries. The first time it got to about 90% then stopped. Successful on 2nd try.

jerry550

Level 1

4 points

Jan 27, 2016 8:48 AM in response to PhB66

I Was able to unselect apps after first doing a complete backup.

PhB66

Level 1

4 points

Jan 27, 2016 8:52 AM in response to jerry550

Same for me. But it took 6 tries to complete the backup. I wonder what will happen with the automatic backup, when there will be only one try possible !!

I can't realize we are talking about "Apple Products" with this kind of discussion...

Jan 27, 2016 2:14 PM in response to omarfromcalgary

Is this a relief or not? Supposedly apple software team knows about the issue and there should be an update to resolve this issue in the furthercoming updates. Can't enable iCloud backup

Jan 27, 2016 2:16 PM in response to r1nzl3r

im on ios 9.3 beta and its not working for me. IT stopped working for me after I deleted an icloud backup of my iphone. Hopefully this issue gets resolved.

MiDafi

Level 1

0 points

Jan 28, 2016 3:14 AM in response to omarfromcalgary

Backup OK !

But lost my WiFi networks passwords trying to solve !

Nest time I will not RESET MY NETWORK SETTINGS !!!

aembrown

Level 1

9 points

Jan 28, 2016 4:08 AM in response to MiDafi

I got the "Back Up...Estimating time remaining" for a long time yesterday and it looked like a back up was going to work (although at one point it suggested 2 days?!) but as of this morning I still don't have a back up and it is back to saying "the last backup could not be completed".

I will try this evening on my home network again, my internet at home is fast though so I'm a bit confused by the back up time - therefore, I can't quite tell if the problem has been fixed for me or not?!

iOS 9.2 iCloud backup still not fixed!!!