iphone 6 error 53 and APPLE WONT REPLACE OR FIX!

I'm sure you would. Anyhow, tell Apple Feedback Arguing error 53 here is futile. It is Apple's decision. Not ours.

Cheers

Pete

Exactly, If the touch ID was futzed with. But it wasn't. And neither were all the other examples of repairs done by a 3rd party.

Can you be more specific? My article is well referenced and contains a myriad of facts, along with some opinion.
Is there something in specific that you disagree with?

Let's try this one last time - any 3rd party repair voids your warranty and your right to ask Apple to do anything to help you if your device fails for any reason at any time after that 3rd party repair has taken place. It's not a secret. Same is true if you mess with your software - if you jailbreak your device, then you are on your own.

GB

mendonipadrehab wrote:

Can you be more specific? My article is well referenced and contains a myriad of facts, along with some opinion.
Is there something in specific that you disagree with?

There isn't much that I agree with. Your article contains a myriad of self-serving allegations, along with a lot of opinion.

However, it really doesn't matter and it's not worthy of further discussion. Apple's policy regarding repairs from shops such as yours is very well-known. If a potential customer can not accept that policy, then it's incumbent upon the customer to purchase a competitive product, one more in line with his/her wishes.

One obvious reason would be to undermine the independent repair industry. It is a hypothetical, but beautiful plan. There is no *real* security risk here since the Touch ID is already disabled in the absence of the original button. They have kept the button reprogramming machine under tight lock and key, knowing that independent repair has no access to it. The motive of a planned error to 'protect customer security" is pretty weak. The other options are that is was a mistake (most likely) or that if it was planned, that it is intended to undermine independent repair.

mendonipadrehab wrote:

One obvious reason would be to undermine the independent repair industry. It is a hypothetical, but beautiful plan. There is no *real* security risk here since the Touch ID is already disabled in the absence of the original button. They have kept the button reprogramming machine under tight lock and key, knowing that independent repair has no access to it. The motive of a planned error to 'protect customer security" is pretty weak. The other options are that is was a mistake (most likely) or that if it was planned, that it is intended to undermine independent repair.

If a potential customer accepts your self-serving logic, then it's incumbent upon him/her to purchase a competitive product.

What allegations do you dispute? I am a scientist by training and therefore a natural skeptic. Apple's acknowledgement to having created error 53 is a fact. My in person conversations with Apple Store employees and Apple authorized repair centers are all factual. Apple is not accepting applications for new authorized repair centers is a fact. It is a fact that Apple will not repair a broken headphone jack on any iPhone and their solution is to have you buy a new phone. It is a fact that this part costs $7 and is perfectly functional. It is a fact that the installation of this part requires no more than turning a handful of screw and snapping some connectors in place.

It is a fact that original quality iPhone 6 screens from China cost $100, when they cost $50 last year---the reason behind this is opinion.

It is a fact that all aftermarket replacement home buttons contain no fingerprint sensor whatsoever (as of today) and that installation of an aftermarket home button does automatically render Touch ID function disabled prior to any restore. It is a fact that you can use a phone with no fingerprint sensor indefinitely as long as you don't update the phone. It is a fact that I have recovered data from hundreds of phones that the Apple Store said were not recoverable no matter what. It is a fact that I've repaired thousands of phones that the in channel Apple service said were not repairable.

mendonipadrehab wrote:

it is intended to undermine independent repair.

There is no intention to undermine independent repair. Apple is very clear about it - independent repair will void your warranty and you will forfeit any further assistance from Apple if you seek this type of repair. You cannot undermine something that has no foundation to begin with....

GB

But the reality is that independent repair is alive and well. An iPhone is not inherently different than a computer or car or anything else that you take to people that actually repair them. Apple really doesn't do repair, so there isn't much option for repair of Apple products without going to independent repair shops.

The other reality is that the Apple warranty is pretty weak. Most iPhones don't fail unless they've been dropped, seen water, or just gotten old. So that 1 year limited warranty doesn't really help anyone with the actual repairable problems that these devices have.

The third reality is that any quality repair shop will be able to preserve what little warranty there is. iPhone are assembled by humans in China. A never opened iPhone is full of little marks and scuffs on the inside. Quality shops use the parts that are indistinguishable from certified Apple parts. Any phone repaired by a quality independent repair shop wouldn't raise an eyebrow when presented at the Apple Store for an in warranty repair.

It is funny, I have spent about 20 minutes on this forum just seeing what kinds of user questions there are. Already I've seen someone post about a perfectly repairable iPhone 5 with a bad top power button. This is a $50 fix. It is kind of a pain, but perfectly doable and robust. The part costs about $2. All iPhone 5's are out of warranty, so the only option at Apple is $269 replacement phone....for want of a $2 part. Most people would opt for the $50 fix at an independent repair shop, and Apple knows this.

Every time an iPhone 5 gets that $50 fix and continues on instead of being thrown out is a lost sale on a $700 new iPhone.
To me, that seems like PLENTY of motivation to undermine independent repair. If not, then only other explanation of error 53 that is reasonable is "uh, we messed up, whoops." It's pretty clear that since an aftermarket button which has no fingerprint sensor at all and already has touch ID functions disabled, it is a little far fetched to believe that error 53 was *really* created intentionally for any kind of security purpose.

TJBUSMC1973 wrote:

Yes, it is good enough. Because that is what every iPhone purchaser agreed to at the time of purchase, based upon the terms & conditions of the hardware warranty.

I'm not talking about warranty. I'm saying that if updating to a new version of iOS bricks a phone, if soulld be possible for the user to restore the previous version of iOS to unbrick their phone. Then they would give the choice of keeping the new iOS and paying to get Apple to fix thier phone, or going back to the previous version and paying nothing becuase they would not need to get it repaired.

Sure, but the cat's already out of the bag, no? It is reasonable for people to expect that they will be able to repair the devices they own. It is certainly reasonable for people to not expect the manufacturer to brick a perfectly functional iPhone for no good reason.

I do believe the error 53 is the worst thing that Apple has ever done, and my guess is that we will see this reflected in sales of the iPhone 7.

I have been an Apple user for a long time, and got into repair of Apple products because I had so many of them. I'm typing this on a MacBook with an Apple watch on my wrist and an iPhone 6 next to me.

But you betcha. My next phone will be a Samsung.

roger_m wrote:

TJBUSMC1973 wrote:

Yes, it is good enough. Because that is what every iPhone purchaser agreed to at the time of purchase, based upon the terms & conditions of the hardware warranty.

I'm not talking about warranty. I'm saying that if updating to a new version of iOS bricks a phone, if soulld be possible for the user to restore the previous version of iOS to unbrick their phone. Then they would give the choice of keeping the new iOS and paying to get Apple to fix thier phone, or going back to the previous version and paying nothing becuase they would not need to get it repaired.

You do not understand. It is the update PROCESS that bricks the phone, not the version updated to. Even a Restore of iOS (any version) will brick the phone if the Touch ID sensor has been tampered with.

Lawrence Finch wrote:

You do not understand. It is the update PROCESS that bricks the phone, not the version updated to. Even a Restore of iOS (any version) will brick the phone if the Touch ID sensor has been tampered with.

I did not realise that. I had asusmed that it was just the new iOS refusing to run on these phones.

There's been a lot of confusion about Error 53. Now that it has made major news media I hope that Apple will clarify it further.