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iPhone 7 gps and cell dropping

So, had my new phone for about 4 hours now and have had both GPS and cell service drop at the same time at least 8 times- typically only for about 2 minutes but as I was traveling and using navigation it was very difficult. Anyone else had this problem?


iphone 7 not listed as a product in this forum yet...

Posted on Sep 16, 2016 11:43 AM

Reply
285 replies

Oct 14, 2016 3:40 AM in response to hughesy2

Agree! But my issue was I couldn't even use my smartphone as a phone! It was showing as if I'm connected to Vodafone (3-4 connection dots) BUT I wasn't able to make any calls and when people would try to call me it will ring for few seconds and than take straight to voicemail for them, while on my "smartphone" it wouldn't even indicate that someone tried to call me...

Oct 14, 2016 12:46 PM in response to Jaalwine

Ok


This will be a long post but i think i found a fix for this issue


I purchased an iphone 7 plus 256 gb three weeks ago


Like everyone here i got the dropped calls and GPS issues. when i left the apple store the phone did not connect to any networks. i returned the same day. They spotted the VPN slider going back and forth. They got that to strop and i was able to connect to AT&T Network. The next day i still had the dropped calls. I then went to my carrier and they notified me that the wrong IMEI was being used. Stating apple shouldve updated the IMEI when they swapped out the new phone. They swapped out a new sim and updated the IMEI. figured i was on my way. The next day i got the dropped calls and the slow GPS. Went back to the Apple Store they swapped out my phone for a new Iphone 7 Plus new SIM Card now im on my way. The next day dropped phone calls again. A Call into Apple Care Resulted in 4 Dropped calls just to finish the call. They reserved a spot for me at my local apple store and i downgraded to a 6s Plus. This made for my 4th phone in 5 Days. Obviously being frustrated over the drop calls. An apple manager told me it might be a software update that might resolve the issue. I kept monitoring sites like these looking for developments regarding software updates. I went into the apple store after seeing people saying beta updates was resolving the issue. Went to the store to pickup a new 7 and after explaining my issues to a rep he ask me what kind of case i was using? Not understanding what he was saying. He mentioned to me with the antenna shift anything metallic would cause a drop call or issue with the GPS. Hoping for anything that could work. I got a new case from apple for free and i tested the phone with the new case and im proud to say NO DROPPED CALLS or GPS.


I know it sounds silly but make sure you check your cases. After i changed cases i have not had a single issue, I'm convinced that my issue was caused by the cases i was using with my phone. Just wanted to share

Oct 14, 2016 1:08 PM in response to polling

Definitely not the case issues, I used my one without case, with Apple own leather case and with silicone case, absolutely no difference, the phone is just not able to hold a signal and once switch to 3G can't connect to 4G unless restarted . It's a pure software problem plus hardware fault with components and or design. Let see iOS 10.1 when comes out if will fix the problems for most of us , if not the iPhone 7 is dead for me and I am getting 6s instead.

Oct 16, 2016 12:52 PM in response to Pelon1

I had enough with my iPhone 7 and decided to change the phone with iPhone 6s, just got today new one directly from Apple Store , it came with iOS 10.0.1, and so far has no issues. That makes me think that the problem is not with the software but with the iPhone 7 internals or design, will test it for a week and see how its behaving.

Oct 16, 2016 2:37 PM in response to Gregrstone

NO doubt here there is something wrong with the software too, but why in most older iPhones ios 10 works fine but not with iPhone 7? Sometimes hardware problems can be fix with software updates for which we all hope but sometimes not. iPhone 7 has different antennas design and intel chip inside, iPhone 6 got better signal in all reviews and tests on the web you can find. Also very surprised that no one of all reviewers has found this issue and make a video regarding that problem. ,!? In some countries 4G LTE it's very rare or non so ppl there will never notice any trouble with the handset, also people that do not travel often may not notice too, if they use the phone for calls messages and social media mostly but never as a sat nav. let see the official iOS 10.1 update will it bring the change we need so everyone with iPhone 7 can enjoy better experience. I am happy now that I have a phone that works straight out of the box and I can relay on it as a tool for work and entertainment, and not a useless peace of technology.

iPhone 7 gps and cell dropping

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