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iPhone 7 gps and cell dropping

So, had my new phone for about 4 hours now and have had both GPS and cell service drop at the same time at least 8 times- typically only for about 2 minutes but as I was traveling and using navigation it was very difficult. Anyone else had this problem?


iphone 7 not listed as a product in this forum yet...

Posted on Sep 16, 2016 11:43 AM

Reply
285 replies

Oct 18, 2016 7:06 PM in response to r0bd

Finally on my 5th phone managed to get it to work by toggling the LTE from off when I'm home and voice and data when I'm out. This helped with losing calls and I was on 10.0. I updated yesterday(I'm on att) and after the update my phone went crazy it started dropping calls on or off LTE. I had to go back today and exchange my phone again and it's not working it's on 10.0.2. Going back getting an iPhone 6s Plus

Oct 19, 2016 9:00 AM in response to cindyfromlighthouse point

Same here, 10.0.3 did not make a difference. Funny enough, going home yesterday had 1 bar/dot on the northbound side of i95 in Bridgeport CT. In the same spot, full bars today, going in the opposite direction.


Is this 100% a software issue? So far, iphone7 is sucking a big one. Still have my 6, might just switch back to it. I have an 80mile commute and on i95 northeast corridor traffic i need:
reliable gps to avoid traffic

streaming!

Oct 21, 2016 3:02 PM in response to dsgrce

256GB black, Verizon. I applied the update when it was released, then turned VoLTE back on. It seemed to be fine for a few days, but earlier this afternoon, it failed to 3G then to 2G/1X. I switched to airplane mode for a few seconds and then back out and it restored. Note that I had four bars when it came back. Luckily I wasn't relying on the GPS/Maps at the time, or it would've been really annoying. I'm about to go on a 4 hour drive, so wondering how often it will cut out.


It seems this issue is not fully fixed in the latest update (10.0.3).

Oct 24, 2016 6:17 AM in response to JOeg6791

Try following, it solved my issue. Although my carrier was providing VoLTE but not everywhere.


"

Sep 21, 2016 3:33 AM in response to Jaalwine


I have a fix! Turn off Voice over LTE.


Settings> Cellular> Cellular Data Options> Enable LTE> Data Only.


Voice over LTE (VoLTE) or Verizon HD Voice, is not available yet on all towers. When you have LTE set to 'Voice & Data' and the signal level drops to 1 bar, the iPhone 7 does an extensive search for a tower capable of VoLTE, and you lose GPS and get 'No Service' for 3-4 minutes until it finally gives up the search. Turn LTE to 'Data Only' and the phone does not drop cell or gps service. I confirmed this on my drive this morning. As soon as I went back and selected 'Voice & Data' the problem came back.


This problem has been driving me crazy and Apple is only offering the usual reset your phone and reinsert your SIM suggestions.


If you live in an area with a lot of VoLTE coverage, you are probably not experiencing this problem. Eventually they will fix this problem and you can enable 'Voice & Data.'

"

Oct 24, 2016 11:45 AM in response to Jaalwine

I have the same issue on my iphone 7. Often enough, I get not delivered alerts whenever I try to send a text message to a non-imessage user. It isn't all the time, but it is frequent. Naturally I have a low data plan so disabling LTE voice is already set. My carrier is AT&T though. I am on update 10.0.3 and it still happens. Contacted support and they just wanted me to wipe my phone, despite this being my second phone and SIM card it still happens which leads me to believe it is an ios issue, not hardware.

iPhone 7 gps and cell dropping

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