It's the first time it happens to me, after updating to the latest IOS the phone started working wrong, the screen freezes, it turns off alone and it opens apps and chats without touching the screen. I think it's a problem of the update as many iphone 6 an iphone 6 plus are having the same issue. I tried almost everything but it didn't worked.
I'll be very grateful if you can solve it.
iPhone 6, iOS 10.3.1
Hi there!
Had the same problem, getting worse from day to day, but it looks like an issue with TouchID and/or Passcode!
I use TouchID to unlock the iPhone and the Passcode (4 Digits).
Yesterday i disabled both: Settings ==> TouchID & Passcode ==> entering 4 Digits ==> iPhone Unlock slider to off ==> Turn Passcode Off
Now almost every tap on the screen resulted in screen freeze (a real nightmare!), but i was able to go to Settings ==> TouchID & Passcode again and turned the Passcode on. Now i had to enter 6 Digits(!!) for a new passcode.
I deleted the finger prints, made new ones, and turned TouchID to on again.
Since then not a single freeze!
I just turned off the Touch ID for unlocking the phone and it solves my problem. It's like a bug in the touch ID. I dont use my touch ID to unlock my phone but I use a passcode. Hope this helps
Same problem with iPhone 6 since IOS 10...(?) update and now even with IOS 11 Beta. Sometimes it happens, that it seems like a ghost is tapping on the display and apps open and close, letters are written without any touch. And the other time the screen freezes. I consider to change and go back to an Android Phone again if Apple does´t fix it now. IOS 11 is even worse... wlan and bluetooth are not shut off, when hit in in control center. Now you have to go to settings and scroll to the items to close wlan or bluetooth. What a ****.
I am having the exact same issue on an iPhone 6 and a full DFU reset did not help.
Mine works much more consistently after resetting network settings.
iPhone 6 randomly freezing after 10.3.1 update. Delayed or missed typing. Must power phone off to unfreeze
Very disapp
I'm having the same issue with iphone 6 Plus.
The touch screen stops responding randomly. Definitely happened after 10.3.1 update. So annoying.
Having the exact same problems as everyone else. Apple fix this now!
I have found somewhat of a fix. Turns out I have too many apps opened. I closed everything and did a restart and I have had the issue since.
Must be a CPU issue
Apple is insisting we all have bad hardware. This makes no sense
Did ANY of you have this problem on 10.3.0? I didn't.
I'm having same problem with my 5c. Problem started after upgrade to 10.3.01
It's the garbage update
iPhone 6 with iOS 10.3.1--
Same issue as ~50 ppl describe here, and the original post has nearly 600 "Me too"s.
Apple: where is the fix for this?
I didn't noticed yet,
Yes, Photos app does crash which may be because of scrolling as you said.
hi Arneparne,
how is your phone now...still working? or has problem re-occurred? maybe you have found the fix.
It looks like it was a temporary fix.
The problem was back after some our :-(
iPhone 6 screen freezes after iOS 10.3.1 update
