iPhone 6 screen freezes after iOS 10.3.1 update

That's 'the fun part' downgrading back to 10.2.1. isn't possible, unless you already have made a backup of that version on your computer before you upgraded (which you probably didn't, why would you!?)

The 10.3.2 beta version is also available it seems, but not supported at all by apple, because it's a beta version...

You can however reinstall 10.3.1 if that turns out to be even worse.

I also contacted apple support, they want me to send in my Phone for repairs and call the arising issues after the update to be a 'coincidence',...

So it's either waiting for the next version of Ios to become available, and hope that solves the issues, sending in the Phone for repairs, or just ditch apple (at least the current Phone you have) and lookout for another one...

Reverting back to 10.2.1 isn't possible even if you backed up your device as Apple has stopped signing that firmware altogether. 10.3 isn't signed anymore. If you'll restore from that image, It'll tell you that the firmware is too old to be restored.
Yes, that's very strange, specially when they did a pretty hefty change in Underlying file system then they should have remained opened the option of going back to Non APFS (Apple File System- New File system introduced in 10.3) Version of iOS.
Although my iPhone was pretty fine in 10.3 but the update 10.3.1 isn't really working.

I have this problem with the freezing screen on my Iphone 6 Plus.

I've tried restore and restore to factory. It took me half the day but the problem remain.

Then I shut down the Phone check the simcard, nothing wrong, and put it back and now it works again!

2 minutes work. I've should have tried this method first!

Actually resetting the network settings didn't do anything. It's like my screen freezes for a minute or so then it works. If I leave the display on it will randomly open/close apps like there is an invisible finger touching the display. Must be the new file structure.

Wish I read this before I downloaded it to my i-phone 6 plus, same thing happening to me. Thought my battery died when my screen went blank, then I plugged in my charger and it came back on with 80 percent full battery. Any idea how to fix this issue?

The same problem. 5s. Right after 10.3.1. After take a foto -> black screen and home button doesnt work. No chance to open iphone.

Just reset.

This happend to me several times.

I need my phone working and not waiting for restarting.

And its not a HW problem. Because before 10.3.1. (last week) no problem.

Seems the problem might be related to Apple trying to force everyone onto enabling analytics. I just messed about with the settings randomly and decided to enable everything under Analytics and now the problems are completely fixed. Problems included: slowdowns, touchscreen malfunctions, having to reboot the phone due to previously mentioned slowdowns.

The phone was repaired the same day as the OS upgrade so many thanks to everyone for alerting me to the fact it's an OS problem and not the hardware.

Hi ff80uru,

I have the same issue, with my iPhone 6 after the update (to iOS 10.3.1), in particular screen freezes, apps and chats opened without touching the screen, which forced me to hard reset the phone (home+power). After cleaning the device (eliminate useless apps, old photos, old videos,...) and looking for the problem, I have identified, at least for me, the possible cause: camera' sensor. In fact, casually, I covered the camera's lens (front and back) and noticed that immediately stopped freezing and apps stopped to open themselves (If the problem came back, covering the lens the problem resolved again). I hope this escamotage will be helpful first to who is experiencing the same issue, if it is identical to mine, and second for developers who are working on the upcoming update so they can patch it.

I hope this post will be helpful to the community.

Greetings

Confirmed, after the 10.3.1 update I have funny screen response behavior as though it thinks I'm pushing buttons and I'm not. Sometimes an app seems to freeze. And other odd behavior -- as someone else said it feels like someone else has control of my phone and I'm fighting them. I have not had the "turn off alone" problem.

Tboymasif refered to enabling all the analytics. Did a google search on how then turned everything on. After 24 hours I have not had issues but am cautiously optimistic.

Please try enabling all the analytics then test your phone for awhile and report back. Work or not?

My iphone 6 running on ios 10.3.1 continuously freezeing dont no what to do with anyone can help. I also tried factory reset

And i also open the screen on screen repairing person but no use. My screen is ok but freezes contino

Enabling the analytics made the frequency of occurrences less on our phone (iPhone 6 Plus) - when it happens covering the camera in the front and back as mentioned by someone else on here does stop it on the phone until the next occurrance

Covering the camera's lens (front and back) immediately stopped freezing and we could use the phone (iPhone 6 Plus) again until the next occurrence - covering the lens again resolved the problem each time. Enabling the analytics seemed to lessen the number of occurrences.

Did it reoccur for you? Enabling everything under Analytics stopped the issue on our iPhone 6 Plus for almost an entire day but then the issue came back - the frequency is much less. When it happens - covering the camera's lenses as ale9776 suggests immediately stops the freeze each time it occurs.

With all due respect, this issue is happening to thousands of people. I think it goes beyond the simple fix. There is something extremely wrong with this latest update. Especially with users of iPhone 6. I depend on my phone every day as it's my office. This is unacceptable. I am definitely going to be switching to Samsung after this. I have been an Apple user for over 20 years. Very disappointed with the way things are going right now. It's as if you guys did not care

I totally agree. A lot of people complaining about it. In my case, even now rebooting my phone, the screen is unresponsive. I rebooted my iPhone and took 10 minutes for it allow me to insert my password. I think apple time to release a new update is up