iPhone 6 screen freezes after iOS 10.3.1 update

Same here with an iPhone 6, touch screen randomly works. Apps open at will, its like the phone has been hacked.

Have completely restored the phone as a new phone via iTunes on a cable and still the same.

Apple say its my hardware but was 100% fine until the moment I updated.

guys, I am also suffering from the same issue. everything was working great till 10.3
the day I installed 10.3.1 my phone became a mess.
I am 100% sure, everything was working great before.

10.3 is no more signed or else, i would have installed that.

I am now on 10.3.2 beta and it's just a little stable but not much, I am having this issue on iPhone 6s plus

I'm having the same problem. I thought it was because of the latest update but i wasn't sure. It's never happened until 10.3 and so I updated to 10.3.1 and it still does it. Hoping they fix this in the next update because I've lost faith in a new jailbreak for quite awhile.

I have the same issue and I just realized that I can't downgrade to IOS 10.3 because it is not signed by apple any more.

trying to solve the issue I could reduce the frequency of incidences by disabling touchID for unlock the phone.

I hope this could make someone else easier to deal whit this while apple resolve the issue from the root cause.

Regards!

It's definetely not hardware, it was all perfect until 10.3.1 is installed. This release, apple has done a major change to the file system, that's infact a big and risky step. Apple has to fix this issue and stop blaming the hardware.

The lock screen stopped reponding to touch like all others here and same problems screen freezes.

Please FIX ir.

Santosh

Same issue here. iPhone 6+ has worked withouten Amy probleem in the past, even since 10.3.1 got installed, system freezes doe seconds up to minutes.

Reinstalled iOS wint iTunes, the issues persist.

Every now and them there is Some odd 'flikkering' in the topmodel the screen, also a software thing as the device is undamaged of whatever.

Wish i could downgrade back to the previous iOS version, but that seems to be impossible. Rather have a couplemof security leaks then a useless iPhone.

When I update to 10..3.1 now touch don't respond it freezes every time it's so annoying I'm wondering how apple is gonna fix this this is very important serious and expensive phone and important business this phone freezing 400 times a day I have to hit power and sign back in for it to work everytime

This has happened to me twice. Had 70% battery life and phone went blank. I panicked as nothing worked, not even powering it on or plugging it in for an hour. A friend told me to hold the home and power button down for 10 seconds. That's the only way the phone turned back on. But it's happened again a couple days later. Tonight I just realized there was a recent update to 10.3.1 and searched and found this thread. So glad I'm. It loosing my mind!

I have a similar but not so widespread issue as you. Definitely this was coincident with the 10.3.1 update. My phone will often lock up and will need a reset (home + sleep button) to return responsiveness. Most often, this will occur after using the message app. I am waiting for apple to do one of their quiet updates to fix this as I'm getting close to looking for my next phone and the Samsung S8 could be looking good.

I read somewhere that beta version 10.3.2 doesn't address this problem & that probably have to wait til Sept. But I'm thinking much like you & considering a move away from iPhone towards Samsung.

When I first started experiencing this problem I was on a beta version of 10.3.1. So I reset my phone back to the latest official version and my phone was back to normal. After I updated to the official 10.3 i started experiencing the same problem. So I can definitely narrow it down that is a software bug.

Leonardo Barros

PUCE SD Pearson

Project Supervisor

Sent from my iPad

I had the same thing happen to my phone. I went into the Apple store after attempting all of the restarts and fixes for over a week. They said that it was due to a failure in the phone. It was possibly due to the mother board in the phone. Would the software update be able to mess up the hardware? I am still looking for answers to see if the new update with bring my phone back. It is completely dead now, and I had to buy a new one. I had the 10.3.1 update on the old phone.

Did you buy another iPhone? I have googled problem & other iPhone users have logged this problem years ago. So has me wondering if this touch screen prob is actually a software upgrade or hardware problem. Whatever it is, Apple has known about it for some years now & the fact it is still occurring gives the impression nothing has been done to resolve. I wonder how many others who experienced this problem went out & bought new iPhones? Some people also experienced touch screen problems on their new iPhones. If anything this problem is raising more questions than it is answers.

Hi AdamB86,

Just wondering did you buy another iPhone or Android? If you bought a iPhone what OS is it using & is it operating OK. The problems we are having are strange & intermittent & affecting some people & not others. My partner has same model iPhone but having no problems as yet. So I must check his & see what OS it is running but I'm pretty sure he said it did a software update a few days ago.

It's a real bugger (not a cheap fix) to have to go buy another phone.

I bought the iPhone 7. It runs the update well so far. I have not had any trouble, but several of my friends with iPhone 6 are having issues. My college friend's iPhone 7 is working well on the update, but even the mac guys in his office have had major failures with the iPhone 6. They are trained to fix Apple products, and they can't fix them.