Cracked screen MacBook Pro with Touch Bar

"Also, I'm sceptic about you finding any 2017 Macbook Pro's on display anywhere still."

SERIOUSLY?? Oh so you don't know about the 2017 13" Non TouchBar MacBook Pro that's being still sold and still on shelves? Maybe you should do more research rather than accusing members of untruths. SMH. 🙄

Because other things go wrong with ALL laptops. Screen hinges break, creak or get loose. SSD's can fail. Logic boards can fail. Batteries can swell. Screens can have problems. Screens can CRACK. But if you don't see the logic in that then be prepared to pay for repairs because Apple is not going to cover your out of warranty cracked screen.

I have had issues with my macbook such as the logic board, that have been fixed by Apple and fixed out of warranty. Class action lawsuits and drop in repeat sales tend to drive the corporate devil to try and do the right thing. I even recall reimbursements for some issues. So keep the faith and ignore anything else

[Edited by Host]

No, YOU listen. This is a discussion forum and if you expect everyone to agree with you or your stance on the product then don't post on forums, but you have no call to dismiss me. I stay on topic and I don't put others down. I don't have to agree with you however, so deal with that. Not agreeing with someone upset with Apple doesn't mean people shouldn't post. We're not all in this together against the evil giant. I've had my share of problems with my MacBooks and other Apple products over the years so stop playing the victim as if you're the only that has a problem your Macbook. It's your choice whether or not to get AppleCare. You chose not to. If Apple gives you a free repair, great. If they don't then you know why.

The facts are your device is out of the warranty period. So you have maybe some recourse. If you purchased your macbook with a credit card, does the card have a loss damage of theft policy that covers purchases? My credit card did so I got my repair done and the cost was reimbursed. OTHERWISE mark it up as a loss and hope Apple reverses its stance. It's a tough pill to swallow but the chance is there as the fragile screen issue is a flaw,in my opinion.

I had the same thing happen today was using my MacBook before closing the screen and going off to do some things around the house I come back 30 minutes later to find the crack it looked like impact damage but I know it wasn’t there when I closed the laptop nor was anything there to cause it. But there was the tiny crack with bits of the logo panel on the keyboard which makes me to go straight to it’s not something I did if the pieces were still there.

Have been in in contact with support and have an appointment so they can “inspect” the issue. But I brought up that this seems to have happened to many people and got it may possibly be covered under warrenty.

will update with what I get told.

Something was definitely lodged between your screen and keyboard for it crack. You just didn't notice it. Yes, it's covered under AppleCare Plus. You will have to pay a deductible for accidental damage however.

I most certainly do. I have a 2017 and a 2018 MBP. Both are 15" models. I've had the 2017 for well over a year and I use both for my daily work and take them both on the go. No issues with screen cracks. Why would a screen crack on its own? That's ridiculous. Also the screen is not fragile. Don't make stuff up. I've tested them, including the strip at the bottom where the name "MacBook Pro" resides. I won't bother going into how I tested for how durable the screen is, but I did.

so maybe I should give more detail it’s the reason I’m following this thread it’s fhd little black MacBook Pro logo part that is cracked. It’s the reason I followed this thread cause so many other people reported theirs breaking with out having something in there and I know it can’t be a small object cause as again in ocd and careful with my products.

Okay, then please explain to me if these people are all careful then how would the screen crack? I know for a fact these screens are not delicate or fragile as I have done my own testing, but say if they were super fragile, how could the screen crack on the logo area if nothing was lodged in between and the owner always keeps their MacBook 100% clean? I'm genuinely interested to hear your stance on how the screen cracks itself?

Look I get where your coming from. I spent a whole after noon trying to work out what could of cause it checking my desk looking for something on the laptop cause I know that before I closed it. It was fine with no cracks. But when I opened it there was the crack and the the broken bits fell off. It I had done it my self I would just own up to it but I was curious seeing as other reported same thing. That’s also the reason I’m taking it to get checked today in case said item that cracked it has lodged it self some where that I can’t see.

Wow. I really can't believe so many others have had this same issue. I just bought my MacBook Pro with the Touch Bar in October. Today, while I was in class I opened my laptop and saw the small crack in the black bar at the bottom of the screen that says MacBook Pro, all the way to the right where the screen closes like so many others. I HAVE NEVER put anything in between my screen while closing. I am completely shocked and pretty upset right now. This is my first Mac and I do love it, but I saved up forever to be able to buy this and I unfortunately did not buy the apple care because I do take such good care of my electronics. Im the type that still has the plastic covering my PS4 and my WiiU. Being a college student, I really hope that nothing worse happens because I really cannot afford $680 to replace a screen on a $2000+ laptop I just bought. I really wish Apple would do something about this issue. I am completely devastated right now...

The part that looks broken is an extra decorative bezel. The original part is made of glass. There are some reports of replaced screens featuring a strip of metal instead. That piece is not available separately at this writing.

There are anecdotes of Service Providers covering that area with a thin film of black Vinyl. Users have been unable to decide whether that is any different in form or function from one strip of Electrical Tape.

Sorry to see this has happened to you. While you of course didn't purposely put something in between the screen and the keyboard, something definitely got lodged in there to cause the screen to crack. If you have AppleCare Plus that will for sure cover it, less the deductible. Have Apple check it out.

I think at some point in 2018, they must have replaced the glass strip in production models with a metal strip.

These reports have been trickling in since 2016 when the very tight tolerance between display and top-case design with the bottom glass bezel was introduced.

Unhelpfully for Users, Apple decided at the same time to strongly reduce the number of field-replacable assemblies, combining the entire display assembly with aluminum back and hinges into ONE part, and eliminating all sub-assemblies.