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Why does the system use more than a half of my storage?

My apps use around 7gb, photos are in iCloud storage, only a few of them are on the phone. And the rest of my storage uses system 8.3 gb. How can it be? Why did I buy the phone with 16gb and got only 8gb of storage for usage?

iPhone 6s Plus, iOS 10.3.3

Posted on Jul 31, 2017 12:28 PM

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Question marked as Top-ranking reply

Posted on Dec 3, 2017 11:11 AM

I also have this problem. I have done everything recommended to optimize space. I have removed most photos. It's the System files that are eating half the space. Somewhere it was recommended to try a backup and restore via iTunes, but I'm unable to complete the restore because it says I don't have enough space on my MacBook. Similarly, on the MacBook, the System files are eating almost 340 gig of my 500. I've cleaned up everything I can think of... Something is not right here. The problem on the MacBook side is bigger and creating more roadblocks to production, but really they seem like the same thing on a different scale. What's up with this, Apple?

72 replies

Oct 2, 2018 9:38 PM in response to UnrealGear

I have the same problem, came here for help. My setting takes up 8.62GB. This is ridiculous. Last year, i lost most of my memorable pictures from a trip to London. About 70% of my pictures were blacked out. I had no way of knowing as there was no indication of a problem at the time, my storage was not full. At the Apple store back here in the States, I was told it was due to the fact that i did not have at least 1 GB left on my phone while or for taking pictures. Am sorry but in all iPhone advertisements i did not see or hear where Apple started "make sure you have 1GB left on your phone for taking pictures", that's right blame the customer. I made a promise to myself right there and then, I will never purchase another Apple product. To think i was once so proud of all my Apple gadgets. I came here for support but all i see are unhappy customers with no resolution for your grievances. Instead Apple chooses to ignore or walk us through the same motion over and over (is this not the definition for insanity?). Going through the same ridiculous motion but yet expecting a different result. The biggest insult is when they flat out say without shame "you need to update your phone that why". Ha ha the joke is on us my friends. The Androidas are laughing at us. This problem is not fixable and Apple knows this. To make a full disclosure would mean defeat and/or loss of income revenue! It is not going to happen especially when they are still losing money from the battery lawsuit. It is my belief Apple died along with Steve Jobs RIP. So I am going to plan a funeral sometime soon to bury this piece of worthless metal. Signed, so disappointed!

Oct 16, 2018 4:46 PM in response to UnrealGear

Shame on you fckin Apple support!


More than a thousand of your customers noticing this flaw and yet for TWO YEARS no progress, no solution!


clearly another way to have honest people ditch their aging devices in this race to ever consume more, more, more And buy a bigger storage, newer device.


You really suck big time and should be ashamed because this is what you are: shameful.


Act and do something!

Oct 28, 2018 3:20 PM in response to UnrealGear

My mom came to me today saying that her phone had a memory error message (shes not literate with computers & tech). System was using just about all of the phones memory! *** apple? She doesn't have anything on that phone at all. This is the exact reason I switched to android, and I think it's time to move my family over too.

Oct 28, 2018 3:40 PM in response to Syltann

I have put my iPhone 8 for sale because I have a nice credit of about 1500$ to be used for my next phone. I use iPhones since the iPhone... 1.


You know what? If they haven’t fixed this **** by Xmas I will be buying a Pixel3 with that money and I guess I will be advocating people and businesses that actually do not sit on their hands watching their customer complain about real problems.


Shame!

Nov 1, 2018 6:55 AM in response to raina_b22

This was such a useless response. It answered no questions in this thread. Apple knows about this. This was programmed into their IOS to MAKE people buy their new products and the ever harassing iCloud storage. I have loved using Apple products up until the past few years when it became an endless cycle of trying to “free space” and I am not using that much, but the system is using over 8GB of my 16GB.


Frankly, it’s a pathetic ploy by a $trillion company to keep their loyal customers coming back and buying more and more. I am sure they know how to fix it, but they do not want to because it’s the goose that lays the golden eggs. “Buy more iCloud storage” or “lets go buy the new iPhone because ours is outdated and doesn’t have much storage.” I am definitely going to be switching to a different company here soon. I know you are reading these threads Apple, and you are a spineless and ridiculous company for not responding to anyone.

Nov 17, 2018 1:57 PM in response to jnnewsom84

This thread has been useless, this has been happening to my iPhone 6S Plus and iPhone 8 Plus, next month I will be switching to a Samsung Note 8 , this has been happening to not maybe thousands but maybe millions of people and here you are not doing jacksh*t about it, I don’t know the reason about this problem maybe it’s a scheme to get people to buy the new iPhone or to get iCloud Storage, but by now i don’t care, i’ve done 2 of those things and nothing had been fixed, you’re gonna lose loyal customers that have been using Apple from probably the iPhone 1, stop being silent, own up and fix your sh*t.

Mar 12, 2019 11:49 AM in response to Lindenbum

I know this is old but I’m wondering what ever happened with this issue. I’ve had this problem for months now on my iPhone 7plus. I’ve consistently updated iOS (only started for me after 11) and no fix. I spoke to Apple, they escalated it, they finally get back to me and just tell me to update and that should fix it.


Well, I learned that my phone is lying to me storage wise. It would constantly say full, even though I’d have over 10GB free, the other would go from 5GB to 16GB in a matter of minutes. My apps would crash, nothing would work or save, it was a nightmare. So I started assuming when my phone said storage full, even if it didn’t show storage full only the warning, that I’d listen and delete what I could.


I thought that’s just how things would be for the remainder of this phone. I’m not looking forward to no home button so I’m holding on as long as I can. Well, months later here we are, and my phone which has been fine is now back to the same thing. Screenshots aren’t saving. I’m deleting a ton of stuff and stay full. My FB messenger every time I open it starts with the initial setup like I just reinstalled.


Its a nightmare. Nothings working. I even got rid of 495 tabs, which I know could contribute, and nothing. Just as bad. I’m at a loss. I thought I’d it became unbearable I’d just upgrade. But I’m reading this isn’t phone specific. So what gives!!!?

Why does the system use more than a half of my storage?

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