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Where are my apps in the new iTunes?

iTunes seem to have update itself and now my Apps have disappeared. Where are my apps in the new iTunes (v 12.7.0.166)?

MacBook Air (13-inch, Early 2014), OS X Yosemite (10.10.1), 16 GB Ram; 480 GB SSD

Posted on Sep 13, 2017 5:00 PM

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Posted on Oct 2, 2017 4:59 AM

Thank you all for clarifying this.
To Apple's software developers - this is literally THE DUMBEST and most ridiculous decision you guys have made. I assume Jonny Ives had nothing to do with this UI change - I'm an industrial designer myself and any self-respecting designer would never do something stupid like that. The ability to manage apps in Itunes, on my desktop, with my mouse on a large monitor wasn't just a great feature, it was essential, expected, and natural. Remember guys - when you release new updates you're supposed to make your product BETTER, NOT WORSE. You've just made it decidedly worse. And to add insult to injury, you've totally skipped any notices, explanations or anything to just clue in millions of us who updated Itunes that app management feature is gone. Talk about missing Steve Jobs' thinking when you need it.

140 replies

Feb 13, 2018 5:01 AM in response to Tractorgirl

I don't know why an Apple policy make would think dropping this is what customers want. Sure some may be happy to manage their devices on the latest product but 1) We should be able to choose 2) Not everyone wishes to keep forking out hundreds of pounds buying the latest hardware so you can do what you used to do and some of us find it very convenient and civilised to manage devices form a desktop/ laptop.


You can revert to a working version of iTunes 12.6.3.6, if using High Sierra and it restores you apps and access to the App Store.


http://osxdaily.com/2017/10/09/get-itunes-12-6-3-with-app-store/

Feb 20, 2018 8:16 AM in response to carangova

carangova wrote:


Having this feature was one of the factors to remain as an iPhone customer, if Apple decides to be as any other brand that is ok. You also can fight me for not liking Apple decisions but at the end it's how iPhone environment has worked is what has made it desirable for me.

I honestly have no interest in what you like or don't like and even less interest in fighting you. However, as this seems to be an important issue for many people, I think they might find it useful if someone did post back that they'd found a phone that supports this. But whether or not you decide to be that magnanimous is entirely up to you.

Mar 3, 2018 10:00 PM in response to AMCarter3

I just this very moment discovered this 'change'. It is a bad idea. I use this function to maintain my library and purge old apps, etc. It is not easy to do from the iphone for anyone over 40. Sorry but this is a bad decision. Most people like to do such operations from the desktop as eye strain is a real thing and you can't organise from a small screen.

Mar 5, 2018 6:27 AM in response to disfasia

disfasia wrote:


It is not easy to do from the iphone for anyone over 40. Sorry but this is a bad decision. Most people like to do such operations from the desktop as eye strain is a real thing and you can't organise from a small screen.

It may be time to admit you need reading glasses. 😉


I don't think you can say for certain that "most" people used iTunes to arrange their apps. Based on the comparatively low level of outcry, I'd guess that's incorrect. For an increasingly large number of people, their smart phone is their computer.


Make sure you submit your feedback. And, in the meanwhile, use iTunes 12.6.3.

Mar 5, 2018 8:06 AM in response to disfasia

disfasia wrote:


I just this very moment discovered this 'change'. It is a bad idea. I use this function to maintain my library and purge old apps, etc. It is not easy to do from the iphone for anyone over 40. Sorry but this is a bad decision. Most people like to do such operations from the desktop as eye strain is a real thing and you can't organise from a small screen.

Over 40? I'm 75, and I have no trouble managing apps on my iPhone or iPad.

Mar 5, 2018 8:09 AM in response to Lawrence Finch

Lawrence Finch wrote:


disfasia wrote:


I just this very moment discovered this 'change'. It is a bad idea. I use this function to maintain my library and purge old apps, etc. It is not easy to do from the iphone for anyone over 40. Sorry but this is a bad decision. Most people like to do such operations from the desktop as eye strain is a real thing and you can't organise from a small screen.

Over 40? I'm 75, and I have no trouble managing apps on my iPhone or iPad.

I about to turn 56 and I never could stand using iTunes for managing my apps. And, yes, I do have a pair of reading glasses perched atop my head at this very moment.

Mar 5, 2018 10:43 AM in response to disfasia

disfasia wrote:



Many people have not yet complained because like me, they work a lot, don't have time to manage the iphone but once a year--if that.

Or, many people haven't complained because they don't care. It's really rather difficult to say. But, based on my experience, many people rearrange, download, and delete apps far more than once a year. My experience in this area is broader than most. I used to do customer support and training for a major U.S. cellular carrier. I certainly would not say I know what everyone does or wants, though.

Mar 5, 2018 2:09 PM in response to AMCarter3

Its interesting to me to note that most of the comments on here are from Level 1 participants. The defenders of the Apple party line appear to be more like Level 8 & 9. Those of you who have your devices glued to your body at all times undoubtedly have the better grasp on the minuscule features of your Apple devices. For me and my family and sphere group, I'd say that maybe 2 in 100 have any idea how to tweak the settings on their device, or do so regularly. We just want to use it for the tool that it is!


Yes, I have submitted my concern to Apple as I want my voice to be heard.


If iTunes is not the proper place to view your Apps on your computer, then why wouldn't it be logical to see them on your App Store on your computer? Somewhere on one's computer one should be able to view a summary of his purchased and downloaded apps. If you have many devices & family members it would be nice to have!

Mar 8, 2018 8:49 AM in response to finehomes

finehomes wrote:


Those of you who have your devices glued to your body at all times .......

That's quite an assumption you're making. And, I suspect, an attempt at an insult. A failure on both counts.


Of course, I do make a point of learning how to use the tools I buy. I have read the manuals for both my blender and my chain saw. And the instructions on how to disassemble and wash the lid of my coffee thermos (talk about fussy!). Obviously, my hammer has no manual but, I did receive training on how to use it as a child. Knowing the correct way to hammer in a nail is a big time (and thumb) saver. My point here is that taking the trouble to learn how to use a device or operating system is usually time well spent. No matter how much marketers toss around the word "intuitive", none of use were born knowing how to use a smartphone.



If iTunes is not the proper place to view your Apps on your computer, then why wouldn't it be logical to see them on your App Store on your computer? Somewhere on one's computer one should be able to view a summary of his purchased and downloaded apps. If you have many devices & family members it would be nice to have!

It seems like a very reasonable request. However, I think it's unlikely to happen. You should, however, continue to submit feedback if it's important to you.

Where are my apps in the new iTunes?

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