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Where are my apps in the new iTunes?

iTunes seem to have update itself and now my Apps have disappeared. Where are my apps in the new iTunes (v 12.7.0.166)?

MacBook Air (13-inch, Early 2014), OS X Yosemite (10.10.1), 16 GB Ram; 480 GB SSD

Posted on Sep 13, 2017 5:00 PM

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Question marked as Top-ranking reply

Posted on Oct 2, 2017 4:59 AM

Thank you all for clarifying this.
To Apple's software developers - this is literally THE DUMBEST and most ridiculous decision you guys have made. I assume Jonny Ives had nothing to do with this UI change - I'm an industrial designer myself and any self-respecting designer would never do something stupid like that. The ability to manage apps in Itunes, on my desktop, with my mouse on a large monitor wasn't just a great feature, it was essential, expected, and natural. Remember guys - when you release new updates you're supposed to make your product BETTER, NOT WORSE. You've just made it decidedly worse. And to add insult to injury, you've totally skipped any notices, explanations or anything to just clue in millions of us who updated Itunes that app management feature is gone. Talk about missing Steve Jobs' thinking when you need it.

140 replies

Mar 29, 2018 3:03 PM in response to AMCarter3

I hate to do the up-dates because you never know what the have done. But this last one was the pits. I had enough trouble trying to get my new IPhone X to sync up with ITunes. I kept wanting to restore from the previous iPhone a 5s. Not what I wanted. I was hoping to just slide in and be where I was with my music, tones, TV and movies. But not being a computer geek, it was, wow. But after I finally got it to work and things going, I'm like, where are my apps to pick and choice what to reload on the new phone. So I have to remember what I had and what I want to reload from the system. No point, click and sync. Guys, not everyone is as smart as you, most of us just wan to enjoy what you have graciously given us with out new head aches and confusion. Please........ put the apps back.

Mar 30, 2018 7:36 AM in response to Lawrence Finch

I'm not trying to pick a fight. Trippazoid was, in my view, speaking in terms of "managing" his apps on iOS devices which IS the topic of this discussion (I started it for that purpose). Transferring apps to a new device is only one part of managing iOS apps. Many of us would MUCH prefer to have the graphic display of apps and folders of apps back in some way. The prior iTunes method gave us the big picture and made it easy to see and add/remove/move apps. It was and still is a better way to manage your iOS apps than the methods we are being forced to use now. It's more like flying with blinders on now.

Apr 12, 2018 9:59 PM in response to AMCarter3

Does not work. Apple has screwed up a perfectly good computer system with bloat. Now the simplest features don't work. My iPad is worthless. I can't put any apps on that I purchased because there is no app link in iTunes and so all the apps in my mobile applications folder in my iTunes folder are worthless. I can't get them on my iPad and iTunes doesn't even recognize the folder. Windows is looking better and better.

Apr 12, 2018 10:29 PM in response to gail from maine

You evidently didn't read my message did you? And why shouldn't the apps be there. They always were before. And Apple wanted everyone to use iTunes to upload and download stuff from their devices. And no your method does not work either. Tried it before. iTunes used to work great until they changed stuff over and over and over to the point now nothing works. So instead they change it all again and make it apart of your device. Well that's great but I have all these apps in my mobile applications folder in iTunes on my computer that now I can't get on my device. I have a lot of apps that I didn't buy on iTunes. So now I can't use them. Really. I spent money on them. And the sad thing is that all the support I read about this, nothing works. Dragging, file sharing. Give me a break.

Apr 12, 2018 10:36 PM in response to gail from maine

And for the record. I wouldn't of had this problem today if it wasn't for the newest Apple updater. I installed it on my iPad Pro and it proceeded to lock me out. I couldn't get on my iPad with my passcode at all. Gave up after it made me have to wait 15 minutes - 3 times before I could try again. Finally just gave up and reset it and now I can't get my apps either. Been a really great day. Thanks Apple.

Jun 1, 2018 4:13 AM in response to AMCarter3

Went there :


"I want to add my voice to the large and still growing choir of folks who are dumbfounded over the decision to eliminate the function that enabled users to view / arrange Apps on their mobile devices via iTunes, on their large screen Mac's !

This is one of the dumbest decisions I have seen in a long time, and rivals the decision to remove the ability to insert links in Preview documents.

If radical changes like these are part of a new update to any app, it should at least be CLEARLY announced, so people have a chance to decide for or against the "update", and also a chance to voice their opinion about odd and radical changes .

Shame on Apple to sneak stuff like this in through the back door, only for folks to discover after the fact.

I am thoroughly disappointed with this kind of actions by Apple!"

Jun 1, 2018 5:19 AM in response to Walentin

Walentin wrote:


Went there :


"I want to add my voice to the large and still growing choir of folks who are dumbfounded over the decision to eliminate the function that enabled users to view / arrange Apps on their mobile devices via iTunes, on their large screen Mac's !

Why are you posting in this user-to-user forum where Apple does not participate, that only fellow users will see? And why are you posting in a thread that you apparently haven't read, and that has alternatives to managing your apps on your computer? And why about something that changed a year ago? You're really late to the party.


Apple has never been a company to seek user's input, as Steve Jobs used to say regularly. "I know what users want better than they do."

Jun 1, 2018 12:53 PM in response to Walentin

Walentin wrote:


Didn't see this post before sending the response below.

But, I still understand that you found it to be too much clutter ???? with a link to that fearture?

Many of us have found that iTunes has become progressively bloated over the years. Apple bought a very nice music playing application, SoundJam and, for a while, they didn't do too much harm to it. However, once the iTunes Store became a reality, iTunes was forced to do duty not only as a music player, an iPod manager but as a store front. It became slow and resource hungry. I hope this is the first step in the return to a more streamlined program.

Jun 1, 2018 1:01 PM in response to IdrisSeabright

Well, I can follow you there, as I certainly do not mind simplicity in design, and in this light, I could be quite happy also with separate apps for music and maintenance of handhelds.

But now as Apple has made the choice to have these functions integrated in one app, I still find that just removing helpful features that many rely on, is a very bad move.

I wish you would have suggested that they make separate apps, rather than congratulating on removing features, while still maintaining a double functioning app that is still cluttered.

Jun 1, 2018 1:13 PM in response to Walentin

Walentin wrote:


But now as Apple has made the choice to have these functions integrated in one app, I still find that just removing helpful features that many rely on, is a very bad move.

I don't think that many people do anymore. I suspect most people don't ever connect their iPhones to their computer. I realize that doesn't help you any. But, it does make Apple's decision more explicable.



I wish you would have suggested that they make separate apps, rather than congratulating on removing features, while still maintaining a double functioning app that is still cluttered.

Why should I not congratulate Apple making a decision I think is excellent and long overdue? Why should I suggest they waste developer resources creating yet another program to manage apps, one which most people will never use, when I think it's a bad idea?


There is already a separate program, Configurator 2. It's designed for education and enterprise use but is available to anyone.

Where are my apps in the new iTunes?

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