iOS 11 incredibly slow on iPhone 7 Plus

So frustrated - iOS11 installed perfectly and works great on my iPad Pro. Installed on my iPhone 7plus (with 90GB free space) a few hours later and the phone is essentially unusable. The install went OK but when I click on any app (3rd party or native iOS - like Mail or Messenger) - there is a 20 second delay before the app opens. Unable to make or receive phone calls, texts.


Reset network settings, then all settings, then a complete erase / restore - still slow as Christmas. My phone, at this time, is essentially useless. Google Searches don't show this as a common problem - I'm hoping someone here has experienced this and has a suggestion?

iPhone 7 Plus, iOS 10.2

Posted on Sep 19, 2017 8:25 PM

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Posted on Sep 20, 2017 9:38 AM

I'll join the choir.
I have the exact same problems on my iPhone 7 (128 GB): Extreme lag, no sound, no vibration. I've tried reinstalling as new phone without it helping. Rolling back to 10.3.3 gave me a working phone again.


Please fix this ASP!

147 replies

Sep 26, 2017 7:17 PM in response to hgpilot2

I did have it replaced a couple of weeks ago, and do believe there's a link. I only elected a third party replacement because it was two days before I left for vacation and needed it done quickly. That, and I wanted to save a little money because I knew I was buying the X in a month. Can you view your screen without issue in portrait orientation with polarized sunglasses on? If not, it's definitely not OEM.

Sep 29, 2017 8:27 AM in response to Astrododo

As I read the thread you're linking to, it's not the same issue. It could of course be related, but the problems with the iPhone 7/7+ is slow screen/phone (not unusable as in the case of the 6/6s thread), no vibration, no sound and not able to make calls due to lack of sound and microphone.


That's why I wanted to see, if the problem could be related to the model of the 7/7+ (perhaps the Intel modem).

Sep 30, 2017 5:32 AM in response to Patrick G

One other thing I thought of - talked to the owner of my local shop and he said that in the last year since the iPhone 7 release that he's replaced almost 700 iPhone 7 plus screens and as of last week, only 2 were reporting the issues that I've been having. So if you're right and his supplier is indeed providing non-Apple replacement screens (since no one other than Apple can get OEM's) then wouldn't it be consistent that he would have many, many other similar complaints? I know that all 700 may not have tried the upgrade yet - but I would assume that since that's such a big number that more than 2 would have come back - that is, if they've connected the dots between their upgrade issue and their replacement screen.


Also - he said that he replaced a 7 plus yesterday that had already completed the 11.01 upgrade - and it worked fine (the customer cracked it the day after she upgraded) - and that is still works fine.


I've got to think that if this is indeed the issue that Apple can fix this with a software update....

Sep 30, 2017 6:49 AM in response to hgpilot2

thanks for the u/d. i do OS's for a living and i am very accustomed to issues with replacement parts not being compatible with the OS. i have seen mother board replacements on DELL and AIX machines have similar issues. even though the replacement part is supposed to be manufactured to OEM specs, its still not EXACTLY, maybe on the molecular level ;-) to the OEM part. so while i was always on board with the firmware incompatibility with some element if the Apple HW i never thought it would be the display. shows how little i understand Apple Architecture. i just never thought it could be the display but QED many people are finding screen replacement helps. My device is all apple OEM. but, i don't think apple gets all of its parts from the same supplier which is a common practice. well i'm happy to hear Apple has at least acknowledged the issue. and yes, there will be an apple fix - eventually. "It just works" - mostly ;-)

Oct 9, 2017 6:55 AM in response to hgpilot2

wait until Apple fixes ios11 for the iPhone 8, 8+ and "X". they are only concerned with the new stuff not fixing earlier already sold models. cynical i know but they [apple] do have to keep the stock prices high so TIM can keep his job.


personally i'm not trying ios11 again until the release notes specifically tell me our issues are addressed. i'm concerned apple may not be signing 10.3.3 any more [ don't know for sure] and roll back would not be possible.


some 7+ owners have had great success, some like us have a miserable experience. since apple ,like many large OEMs do, get HW from multiple sources it is possible there os something off-spec about certain iphone7's. the serial number is thinly way to check not the model number.


i believe apple will fix the issue. releasing three new models and IOS 11 is quite a monumental endeavor. 😕

Nov 12, 2017 9:00 PM in response to hgpilot2

My phone is almost unusable - slow sluggish ... clicking camera, messenger, mail takes anywhere from 10-30 seconds to open... but the worst is the gyro freezes, I will open an app and it will freeze in the wrong orientation then I have to either use it in the wrong orientation or close the app, wait another 10-30 seconds and hope the app open In the right orientation this time ... or sometimes in messenger it opens in both orientations ... like the screen is split, my contacts are vertical and my text box is horizontal ....


Plus the typing is terrible ... I’ll be typing and all of a Sudden it freezes.. but I can keep typing and then suppening all the letters just back fill ... the freeze again and I keep typing the line 5 seconds later the text will back fill again ....


This is aweful ... this phone is almost worthless at this point ... Apple should be ashamed

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iOS 11 incredibly slow on iPhone 7 Plus

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