Stuck at Verifying iPhone restore

I am trying to restore or update my fathers iPhone 6. It was stuck in a boot loop so I put it in restore mode but for some reason it won’t get past the step where it says verifying iPhone restore. I have tried multiple computers. I also have been trying to do this for some time now. I tried it before os11 was released and had the same issue.

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Posted on Sep 21, 2017 9:19 PM

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Posted on Feb 16, 2018 8:43 AM

Hello,


We here at Agent Mobile just discovered something relating to this as we had a number of iPhone 6's in for repairs and deal a lot with these advanced issues. After replacing the battery we were stuck with this same problem (Battery replaced was OEM certified). We feel this is related to an OEM apple battery having the correct voltage and amps to continue the update. After temporarily putting the original depleted batter back in iPhone, the restore process went smoothly. So if anyone is having issues and you still have your OEM battery that is a place to start. If you have never done repairs to your iPhone there may be a deeper issue. Seeing this issue still discussed in 2018 we felt is was needed to mention our resolve solution.


Thanks,

Josh

Agent Mobile

72 replies

Nov 16, 2017 1:09 PM in response to jotten74 63401

Hello,


I was linked to this thread from a thread I had started on the same problem. Here is my find...


I purchased Reiboot based on a suggestion on this thread. reiboot's pro version didn't help. Reading on the internet, a few days back, I came across information that faulty chargers or lightning cable could ruin the charging system, which in turn would mean that even while the battery inside the iPhone is working fine, it won't charge.


I investigated my original apple lightning cables and also took a look inside the lighting port on the iPhone (6s plus, in my case) to see if there are any signs of burnout. What I found is that one of the cables (I have about 3/4 genuine ones and I dont use non-genuine ones), which I had connected to a transcend powered usb 3.0 hub had a black mark (almost like a small dot) exactly on one of the 8 connector 'pins'. Now, even the lightning port on the iPhone, had a similar blackish, burnt like, mark on the connector pin corresponding to the the pin on the cable, when looked at towards the side of the home button (upwards), where the port has the pins that connect to the pins on the lightning cable's socket.


I think this is either a case of a faulty chip inside the 6s plus which maybe causing over current or over voltage, or maybe some bad code in iOS11 which controls these chips, or could be a problem with either the lightning cable or the transcend hub.


I am going to post pictures in a day or two once I run a check on all the cables and the connector pin on my apple lightning dock.


Here is a link to my thread...

Updated to iOS 11.0.0, 2 days later iPhone (6s Plus) stuck on boot logo and wont recover either.

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Stuck at Verifying iPhone restore

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