You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Clock missing from lock screen after iOS 11 update

After updating to iOS 11, I can no longer see my clock on the lock screen. I have to unlock the phone to see what time it is. Super annoying. Has anyone else had this issue? Is there a quick and easy fix?

Posted on Sep 21, 2017 8:38 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2017 12:56 PM

I have found that unlocking the phone then swiping down from the top to show your list of notifications fixes the issue of the disappearing clock. It is unnecessary to restart your phone. I have an iPhone SE with iOS 11. Hope this helps.

186 replies

Jan 19, 2018 7:52 AM in response to cjvktv

Even if the Discover App is a culprit there is still a root issue that's allowing an App to cause the clock and notifications to not show on lock screen.


I'm not sure if I saw any other posts mentioning that notifications too fail to show. I discovered this after getting a couple chimes on my phone and seeing it light up and then realizing the screen is blank save for my wallpaper. So as it turns out, when this issue manifests itself I'll get the audible alert from a notification, but the banner on lock screen does not appear and the clock is missing. Usually I'll just hit a button to check the time and find out my clock is missing and need to reset, so I was unaware of the issue with notifications until recently.


Something is wrong in the guts of iOS to allow this and Apple should find out what and why and if they need to tell developers to update their Apps then so be it. Why should we be forced to remove an App widget(s) that we may use and enjoy? I'd like to see a fix to this issue. We have several iOS devices, but so far have only experienced this with my 8 Plus and iPad Pro 10.5". I do use the Discover App and widget on both devices - I don't think my wife and daughter do on theirs however, so that may be why they haven't said anything.


I have submitted Feedback to Apple twice regarding this issue. Once for just my 8 plus then again just today because since the first submission of feedback I have encountered the issue on my iPad. Hopefully they can get it addressed so we can continue to use Apps and widgets that we have been using for some time.

Jan 19, 2018 8:56 AM in response to Dr Rosen

Agreed. There are a couple glitches that appear between iOS and other apps. Not sure what the processes for testing with all the other apps but this one in particular Needs to be fixed at the source Since it seems to affect a lot of people.Right now we have a workaround that is better than what we had before but still not solution.

Mar 26, 2018 4:52 AM in response to mando76

Something happened yesterday in Apple world. Both my iPad Pro and my iPhone 7, both with current iOS, lost the clock screen....again. Additionally, on my iPhone the home button froze up too. As usual, reboot is the temporary fix. This has not happened on either of the devices in aWhile. Nothing has changed on either of my Devices. Come on Apple… Figure out what’s happening. This is been going on way too long.

Clock missing from lock screen after iOS 11 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.