You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 11 - Clock on lock screen disappears

After upgrading my iPhone SE to iOS 11, the clock on lock screen disappearred.

When I restart, the clock reappears, but again it disappears.

Is there any other solution other than restarting the iPhone?

iPhone SE, iOS 11

Posted on Sep 21, 2017 10:36 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2017 8:07 PM

Looks like this is (maybe) a perm fix. I have had this issue since 11 and re-boot no luck, reset and reinstall from backup no luck, reinstall totally clean no luck. But this easy fix / workaround seems to have worked:


Settings -> Display -> View -> Zoomed and then Settings -> Display -> View -> Standard.


So far almost a full day and no disappearing clock.

208 replies

Jan 5, 2018 11:33 AM in response to Peter6364

I thank you for the suggestion. I removed my fandango widget and then set my other remaining widgets to allow some sort of notification. I had a couple of them that I had previously turned off notifications for. Eg fandango. For this test I didn’t set all the notifications to the same settings or allow them all to show in the locked screen. It’s been 2 days now and I’ve not lost my time/date settings in my locked screen. I’m hoping for the best with this change bc rebooting multiple times a day every time it happens was getting annoying.

Jan 8, 2018 4:26 PM in response to sampaul_d

I am running iOS 11.0.3 on iPhone 6. The time on the clock icon on the home screen gets “frozen” to whatever time it was before that screen was last displayed. Anyone had this issue? Example: if I’m currently on home screen, the time on the clock icon appears correct, say 7:15 Then I open an app for 20 minutes. It is now 7:35, but when I close the app and go back to the home screen, clock icon still says 7:15. If I swipe left to the second screen of icons, then swipe back to the screen with the clock icon, the time on the icon becomes current (fixes itself). This also happens when phone not in use. When I open it from rest/dark screen, the clock icon is showing whatever time it was when I last used the phone (for any purpose, not just a call). Then I swipe left and back, and time on the icon is then correct. Annoying. I do need to update to 11.2.2, but could have the same issue then. Any ideas??

Jan 13, 2018 1:25 PM in response to sampaul_d

I have a suspicion it’s widget related. I had this problem a lot and I escalated to Apple Support. I tried all manner of restoring my phone and eventually the senior tech told me the issue was known by their engineers and they’re working on it. They’ll call me when they have a solution.


In the meantime, though, I’ve been experimenting with disabling widgets. I figured since the most recent restore attempt had me setup my X as a new iPhone, not restore from backup, it’s likely being caused by an app I downloaded. And since widgets are accessible from the home screen, that might be a cause.


So I tried disabling Find Friends and it didn’t help. BUT I disabled Blackberry Work Calendar, and it’s been a couple days without incident. I’m not sure just yet, but it’s something.


So, what widgets are you all running? Try disabling one at a time, starting with the 3rd party apps. And especially try BB Work if you have it.


I’m running the following:


Find Friends

Wunderground

BB Work (or I was until I disabled it)

Google Calendar

My Verizon Data

Crime & Place

Apple Batteries

Jan 18, 2018 7:04 PM in response to sampaul_d

✖ First of all, Apple does not care at all what we are asking here 🙂 I asked their "GENIUSES" few times at the different stores the only solution they all had was "Sir, you have to reset your phone", what actually worked for a few days then I had to ask them again, and again, and... you know.

Shame on you Apple!


✅ Secondly, If you wanna fix that follow these steps:

Settings -> Display and Brightness -> Bold text -> Turn on (then display is gonna turn off for a second) -> turn off (it will blink again and then your screen will be showing clock and notifications again)


ℹ IDK for how long tho - gonna test it..

Jan 21, 2018 11:05 PM in response to sampaul_d

ℹ After I had tried pretty much everything I could I finally found a solution that works for me.


✅ If you guys install some app, which sends you the notifications / and has its own widget, but every time when you wanna open it also asks a password - in my case, it was the app from "DISCOVER" (bank in the US) then when it starts to conflict with some iOS 11 parameters. So, that conflict was a reason for disappearing of all stuff from my locked screen. After I removed that widget and turn off the notifications from that app I never see that issue again.


😠 Shame on you apple for keeping silence during all that time, you can continue ignoring us, but better start to respond and teach your "geniuses" to solve the problems like that one! The simple logic that what they all need - no more, no less... And better test all apps before you publish em in your store!

Jan 31, 2018 10:29 AM in response to sampaul_d

Sooooo Theres no official fix for this. has APPLE visited this thread to see if they can implement a fix or are we just left here sitting and waiting for a fix. This is extremely frustrating when Apple can't provide a **** fix for this. I don't want be turning off my widgets just to fix a small issue. This very problem happened to me as I was trying to pull up my ticket for the airline, causing me having to restart my phone and wasting time at the airport. Shame on Apple for not recognizing their mistakes of the trash that is IOS11 they put out, instead of relying on workarounds. Apple fix this issue!

iOS 11 - Clock on lock screen disappears

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.