iOS 11 - Clock on lock screen disappears

For whatever reason front end Support is in the dark about it. The engineers know, but you have to escalate the issue up several times before you find someone that knows about it. They’re aware.

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Krzysztof J Chorzepa

kchorzepa@gmail.com

I’m currently down to using 2 Apple widgets and 4 third party widgets and I haven’t had the issue for a few weeks. I’ve been disabling them one at a time. The latest I removed was Crime & Place. Current active are Find Friends, Blackberry Work, Wunderground, My Verizon Data, Google Calendar and Batteries. I think it’s a system resource cap thing. My last round I removed Verizon instead of Crime and Place, and before that BBWork keeping the others, and while that didn’t ultimately fix the issue the recurrence did go down significantly. It seems to be more the sum of which widgets you’re running as opposites to particular widgets causing problems.

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Krzysztof J Chorzepa

kchorzepa@gmail.com

They will most likely "Reset" the phone because that seems to be apples only fix.....FOR EVERYTHING. My phone was brand new from the store and was doing that, talk to tech support and off course they told me to go any further I had to update to the latest IOs 11.2, but I knew that wouldn't fix anything because users here were reporting the same issue with the latest ios.

I disabled all my widgets except the weather and calendar a couple days ago and so far so good, haven't had the issue considering it was happening every day. I'll be turning on my widget one by one on a weekly basis to see when the problem surfaces again. Regardless this isn't a fix for this issue. We should not be forced to turn off a convenient feature because Apple has no fix for the issue.

I had updated it to ios11.2.5, and still had the same problem. I did what you suggested just that I had to reboot my iPhone (Thank you!):

Setting —> Display and Brightness —> Text size —> zoom (move the zoom button all the way to the right) —> reboot the iPhone —> the time and signal/battery indicators are back again :) —> go to Display to zoom back the Text size.

Hope Apple can fix this bug soon!

I had been having this issue for months and couldn't figure it out. apple support couldn't help either, they just kept having me reset the phone and it didn't help. I had this black image with a logo in the middle as my lock screen background, I figured this could the only other cause. I changed the background to something else and I haven't had the issue since. Hope this helps. Have no idea why it does this.

I had the same issue on my iPhone 7 Plus when I updated to iOS 11. Imagine my surprise when my new iPhone X started doing the same thing. I wonder if the bug isn’t baked into the settings somehow as it seemed to follow me to my next phone.

I have tried everything I think... The only thing that works for me to delay the clock disappear is to clear all old/new notifications on the lock screen all the time.

Try for yourself i maybe wrong?.

(Ios11.2.5)

Mine was being caused by the wallpaper I was using for the lock screen. I haven't had the problem again since I changed the background. It's been over a week now. It used to happen once or twice a day. I guess it didn't like image for some reason.

the only permanent fix that seems to have fixed the issue for me was to turn off all my widgets except for the weather, calendar and news widgets. I'm going to start turning on my other widgets one by one to see which one causes the issues again. I'm almost certainly sure that it is the widgets causing this at this point since this was a daily occurrence for me and since turning the widgets off I have not had the issue.

Yeah apple is acting like this is not a problem and ignoring the complaints. They must not know what's wrong. I was ready to send the phone back and get an 8. My phone was doing it since the phone was released in November and it was very annoying. Hopefully others are able to resolve the issue. Changing my wallpaper did the trick but others may have a different cause.

Disable any banking widgets. I haven’t had the problem on my iPhone since November after I disabled the Discover Card widget.

Now for the first time, the problem presented itself on my iPad after I performed the latest iOS update. This problem wasnt reported with the iPad Air 2‘s. I still had the Discover widget on there so I disabled it.

Same problem here... at least 5 times a day. Very annoying.

Called with apple customer service today, didn't hear about this problem before...😕

I also try to shut down all the widgets and see what it will bring.

I had this same problem as well with my iPhone 6s. Got to the point where my phone would only get to the start up white screen with the apple logo when restarting it. so I upgraded to the iPhone 8 Plus, 24 hours later and I’m back at the apple store because the same thing is happening to my very expensive phone I paid out of pocket for . They “fixed” it by reinstall My software and it’s still happening. I’m seriously considering a Sony Experia. All this apple trouble is really ticking me off. I think I’ll pay the 50$ reboxing fee and suck it up.