Apple TV 4K bluetooth range diminished

I just signed up for the beta program in the settings app of the apple tv. It is very easy to do. I am running the latest beta which I think is 11.1. Try doing that to see if it helps you. You will also be one of the first to get the fix to the bluetooth issue.

I can confirm this, not with the AirPods, but with the Schlage Sense Bluetooth door locks.

The Apple TV 4th generation works on the 2 door locks great, purchased Apple TV 4K, only one door lock works now since it's the closest to the 4K unit. I swapped it back to the 4th Generation, now both door locks connect, I need the remote access on the homekit and not the TV video functions...lol Now I have a Apple TV 4K not being productive.

Did unplugging the Apple TV work for you?

@borata set your Apple TV to 1080p until the issue is resolved. This makes a world of difference in responsiveness.

I got a new Apple TV today. They said I had a V4 and I bought a V6 (V means version and it is in the serial number). The new Apple TV is giving me the same problem. This means it is more likely to be a software issue. I have a case open with Apple support. They are supposed to call me tomorrow night for a follow up. I sent them analytic type reports that my Apple TV created. Hopefully they will get this resolved.

Has anyone made any progress here? This problem remains for me. It seems to be an issue with the Apple TV 4K, not the individual Bluetooth devices. I’ve tried a few things:

• Siri Remote (included) - needs a straight line of sight to the Apple TV, any obstruction results in disruption of signal, and even sometimes with no obvious obstruction it does not work properly. Have paired/unpaired multiple times.
• Siri Remote (from prior Apple TV) - suffers from the same problems when paired with 4K, though it’s fine with the prior Apple TV
• Beats Solo 3 Wireless - lose connection at a much shorter range than prior version
• Moving the Apple TV 4K - I’ve adjusted the position of the device to ensure it’s open and free from any object interference. My television lacks any option to disable Bluetooth.
• Updating - Updated to the Public Beta 11.1, Bluetooth problems persist

Again, I didn’t have any of these issues with the prior Apple TV located in the same position connected to the same TV.

Give them some time. It is not a hardware issue. It is a software issue. Try turning on the beta program so you will be the first to get any new updates. Apple contacted me a couple times and I provided them with a Ton of diagnostic data. They seemed very concerned and on top of the issue. Just give them a little time.

An easy way to provine feedback to Apple...

You won't get a reply, but Apple reads and catalogs all feedback.

http://www.apple.com/feedback/

I have had exactly the same experience. The new HDMI cable from Apple solved everything. I don’t know why, but now it works. No remote lag at all.

I am wondering if we just got stuck with a defective batch of units. Please let everyone know if a replacement unit fixes the problem. I will be going tomorrow to see if I can get a replacement. Hopefully they have some at the store. Using headphones is very important to me.

Woah yours definitely sounds like a hardware problem. My AirPods sync fine and the range is still pretty good just less compared to last gen. The only problem I have is sound that glitches every few minutes.

I feel like my Apple TV 4K is having BT range issues as well. The Apple Remote is only working reliably within about 4 feet of the Apple TV. My couch is 8 feet from the TV and the remote is super laggy and barely works at that distance. Using the Remote app on my iPhone works just fine.

I'll be calling support later today.