My iPhone 6 since upgrading can’t find GPS

I have an iPhone 6 and ever since upgrading to iOS 11, I can no longer use any mapping apps (Google Maps, Waze, or Apple Maps) as it says ‘No GPS trying moving outdoors’. It’s frustrating because I use the feature daily and now I can’t get it to function. I have numerous times reset both the Network Settings and the Location and Privacy Settings to no avail.

Posted on Oct 1, 2017 11:32 AM

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102 replies

Oct 17, 2017 5:43 PM in response to Jacquie8

I was told by a customer a support representative to post an individual comment like this one in the forum and to also submit an issue in the actual Apple Maps app because the more instances of a problem they see, the more likely it is that they will find a solution for it.


I was on chat with them for a LONG time trying to fix it, with no results.

Oct 24, 2017 10:38 AM in response to Philly_Phan

WiFI and Bluetooth are ON. AFAIK, the map app would use WiFi hotspots triangulation to get an estimate of the location but it won't be as accurate as GPS, that could explain sometimes I can get a rough location but it is never accurate enough to pin point the location (it would show my location off the road or highway) and cannot give turn-by-by instructions.

Oct 24, 2017 12:27 PM in response to Philly_Phan

Doesn’t help. I have done this with all navigation based apps. Why won’t Apple just own up to the fact that it is because of a software issue that they rolled out without completely beta testing 0.1, 0.2, or 0.3? Instead they will force their faithful users to live with bugs until they can finally properly beta test 11.1 and maybe(HOPEFULLY) solve ALL of the issues, including this one. However, I continue to hold out little hope because I had the beta for 11.1 including at least one of the beta updates and my location services still wouldn’t work. Maybe they are just forcing people into upgrading to the iPhone 8 since their sales for that model have vastly underperformed what was expected. Samsung and Google are looking sweeter by the day...

Oct 25, 2017 8:55 AM in response to Jacquie8

I also have an iPhone 6 and ever since upgrading to iOS 11, I can no longer use any mapping apps (Google Maps, Waze, or Apple Maps) as it says ‘No GPS trying moving outdoors’. It works when I use it in my house with Wi-Fi, but does not work when I am driving. It use to work all the time when I was driving (same location) - I have done everything that has been recommended here and I still get no GPS.

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My iPhone 6 since upgrading can’t find GPS

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