My iPhone 6 since upgrading can’t find GPS

I have an iPhone 6 and ever since upgrading to iOS 11, I can no longer use any mapping apps (Google Maps, Waze, or Apple Maps) as it says ‘No GPS trying moving outdoors’. It’s frustrating because I use the feature daily and now I can’t get it to function. I have numerous times reset both the Network Settings and the Location and Privacy Settings to no avail.

Posted on Oct 1, 2017 11:32 AM

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Posted on Oct 8, 2017 8:22 PM

If you check now, update 11.0.2 is available and since I updated to that, I have been able to use my GPS. This is after waiting 1 week for a Genius Bar appointment in my city and finding out that that update was released the night before my appointment. I’m just thankful it works. I use Waze daily!

102 replies

Feb 26, 2018 2:12 AM in response to Jdfeger

I'm still having this issue and am on the latest update 11.2.6. I've tried all trouble-shooting suggestions - twice. I've even tried doing each with Wifi on and off. Have reset my phone to factory settings twice. Even tried to downgrade to 10.3.3 but of course Apple doesn't sign that firmware anymore - which is rubbish really because it's my phone and if I want to go back to an older operating system (because of bugs in the new one) I should be able to! I live in a pretty tricky country navigation wise (anyone ever experienced the Qatar road 'system'?!) and without my GPS I'm literally lost. Apple - when is this issue going to be fixed, please!?

Mar 19, 2018 4:32 PM in response to Jacquie8

I have the same problem too! I hate it! Can’t use ANY GPS app. Good thing I have my ol garmen GPS. I thought Apple was more reliable than this. They better not rush this update and leave is with big problems like this! We already are dealing with significant battery drain but that’s another thing to rant about. Love my iPhone but this hit me while i was traveling. Tried doing EVERY recommendation solution. Surfed the whole net

Apr 5, 2018 3:31 PM in response to Jacquie8

Has anyone (Apple?) come up with a real solution for not having the GPS available for mapping apps? I know several users firsthand who recently started experiencing the mapping apps not following you along your route. It senses where your departure point is, but never updates location. Can't just be the need to replace an antennae for all these users. I have a 6s. Does this happen on newer iPhones as well?

Apr 5, 2018 3:37 PM in response to TimothyH27

I talked with 3 different Apple Support people, restored my phone twice, and my GPS still doesn't work. It totally ***** because I travel for my job and use Waze and maps daily. I have a 6s and I have not been able to get it fixed. I don't know what else to do. Doesn't make sense to me that a bunch of antenna's just happened to go out. I think it's a software issue but why can't 3 different Apple Support people get it resolved?

Apr 5, 2018 9:02 PM in response to Jacquie8

Recently some iPhone 6 users including me reflect that there is something goes wrong with the GPS on their iPhone. The location on Apple Maps, Google Maps is way off, varies from a few meters and a few kilometers. Waze can't use at all. And this frequently happens after the update. There is no doubt that GPS is very helpful and important for us in our daily life. we never get lost and always know where we are. without GPS we have problem on road direction.


Need Apple to resolve this issue as soon as possible.


Thank you.


Regards,


IMHASLIY

May 30, 2018 3:07 PM in response to rahmandi

I have never had resolution.

I spent over 2 hours at the Genius Bar (after waiting 6 weeks or so for an appointment).

I spent over 2 hours on the computer with an Apple technician.

I spent a period of 4+ hours on the phone twice with a guy from Apple and the second time was after the logs and such were sent to the engineers with requests for ideas to solutions.

The guy on the phone after all of this then informed me I could send it in for $200+ dollars to repair or buy a new phone.

It ceases to work even now! It is the biggest annoyance in my every day life!

Jun 24, 2018 7:08 PM in response to patrickfromharahan

It hasn’t been fixed and Apple support of any type has been useless. One tech on the phone tried to suggest that when I installed the update ‘if there was an issue with the GPS/bug/damage to it’ that the new update would automatically shut it off/disable it - something he stated was programmed to happen with the iPhones and thus has left me with a broken GPS for what almost a year now!

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My iPhone 6 since upgrading can’t find GPS

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