If I am not mistaken this is how your lock screen looks like (below) right? With the music player just stuck there.
Yeah it can be really frustrating to use your iPhone when you want to view your notifications in your lock screen but you can't. Also the fact that music player doesn't even play anything kinda like it's dead there doing absolutely nothing.
Here's what I tried and I have also managed to write a quick and simple step-by-step guide on this – how to remove the music player from the lock screen in iOS 11 with screenshots and extra resources to help other others who face such similar situation. :-)
Here's an excerpt from the guide:
How to Remove Music Player from Lock Screen in iOS 11: 8 Ways
It's best to go from 1-8 accordingly.
1. Just do this.
Step 1: Go ahead open up your Music app.
Step 2: Have you opened it? Alright. Now double click on your Home button (iPhone 8 or earlier) or swipe up from the bottom (iPhone X) to bring up your app drawer (the apps that are running behind).
Step 3: Finally all you have to do is just swipe up on the Music app to close it from your app switcher.
Voila! The Music app widget should go away from your lock screen.
However, if you find that this method proved useless, then you can…
2. Try Closing All Your Apps.
If you tried the above method of just closing the Music app, then it might help if you try to close all the other apps on your device as well.
The reason why this method might work is because the reason why the Music player is stuck in home screen could be because you played a video from your Safari app or your YouTube app or any other media playing app which might have got the music player stuck on your lock screen.
Step 1: Just follow the exact steps that is shown above and repeat it for every other app until all the apps are closed and removed from your app drawer.
Try it again to see if this has removed the music player from your home menu. Otherwise jump back into your Safari app and do this …
3. Close all the tabs in your Safari app.
Try closing all the tabs that you might have opened in your Safari app.
The reason the problem persists, again, could’ve been because you might have played a video in one of your tabs and the music player to play/pause that video might have gotten stuck on your lock screen.
So here’s what you do:
Step 1: Jump into your Safari app and tap on your bottom right hand corner to open up all your open tabs.
Step 2: One by one, make sure to remove each tab by tapping on the little X button that’s on its top left hand corner.
Note
Also jump into your private browser by tapping on Private that’s on the bottom left hand corner. From there make sure to remove any open tabs.
Step 3: Lastly, just remove Safari app from your list of apps running in the background by following the above steps.
Done. Now try again and see if the music player has been removed from your lock screen.
4. Try Turning Off and Then Back On.
Here’s how you can restart your iPhone or iPad.
If you’re on an iPhone X.
Step 1: Go ahead press and hold down on your Side button and either one of your Volume buttons until you see “Slide to power off” on your iPhone.
Step 2: Next, all you have to do is just slide to completely turn off your iPhone.
Step 3: After your iPhone X turns off, just press and hold your Side button again to turn it back on.
Done. You can try checking your lock screen to see if the music player has gone away.
If you’re on iPad, iPhone 8, 8 Plus or earlier.
Step 1: Go ahead press and hold down on your Top (or Side) button until you see “Slide to power off” on your iPhone.
Step 2: Next, all you have to do is just slide to completely turn off your iPhone.
Step 3: After your iPhone turns off, just press and hold your Top (or Side) button again to turn it back on.
Done. You can try checking your lock screen to see if the music player has gone away.
Note
Since you’re on iOS 11 or later, you can also turn off your iPhone by jumping into your Settings > General and then tap Shut Down to turn off your iPhone.
5. A Hard Reset.
A hard reset (or more commonly known as force restart) isn’t the the same as how you normally restart your device like you did above.
It’s different and has a little more gunpowder in it.
Here’s how you can force restart your iPhone.
If you’re on iPhone 8, 8 Plus or iPhone X.
Step 1: All you have to do is just press and then quickly release your Volume Up ➕ button.
Step 2: Now do the same for your Volume Down ➖ button. Press and quickly release.
Step 3: Next, follow up by pressing your Power button (it’s on the right hand side) and then holding it until the Apple logo appears on your screen.
Done.
If you’re on iPhone 7 or 7 Plus.
Step 1: Press and hold down on your Power button (Sleep/Wake) which is on the right hand side of your iPhone.
Step 2: Now, at the same time press and hold down your Volume Down ➖ button which is on the left hand side of your iPhone.
Step 3: Keep holding both buttons until the Apple logo appears. You may see the “Slide to power off” slider pop up midway through, just ignore it and keep holding down on both buttons.
Done.
If you’re on iPad, iPhone 6S, SE or earlier.
Step 1: Press and hold down on your Home button and your Power button.
Step 2: Keep holding down on your Home button and your Power button until the Apple logo appears.
Done.
Once you’ve hard reset your device you can try checking to see if the music player still remains in your lock screen. If that too didn’t work, then there’s still one last resort.
6. Time to DFU.
This is the deepest type of restore that you can for your iPhone and usually it’s the last resort to fix every problem you might get with your iPhone.
Now what does a DFU Restore do?
Well, when you perform a DFU Restore, it fixes your iPhone by restoring the very code that builds up/controls both the software and hardware of your iPhone.
But you don’t have to do this.
If you feel that a restore is not very much needed since this is such a small issue then you don’t have to do this and you can keep reading to try one of the other methods below. But if you’re willing to try absolutely anything to fix this problem then this is an option that you can certainly go for .
I have written a quick and simple step-by-step guide for you that comes with easy to understand explanation and pictures on how you can put your device into DFU mode.
7. Just Sit Back, Relax and Wait for the Next iOS Update.
You’ve tried everything above and you find it none of it did absolutely nothing to remove the music player from your lock screen.
If that is the case then all that you can do now is just wait for Apple to release a new iOS update to patch things up.
8. Then again you can always pay a little visit to you know who.
Maybe you just want to get this sorted as quick as you can because it might be driving you crazy.
Well, fear not.
You can pay a visit with the Genius Bar at your nearest Apple Store or Apple Authorized Service Provider. You can also contact Apple Support for help and instructions if your place doesn’t have a Apple Store or an Apple Authorized Service Provider nearby you.
