High Sierra macOS freezing and stops

I upgrated to high Sierra and have a big problem since then. About 3-4 times a day in my worktime my MacBook Pro (i7, 256 SSD, 16 GB RAM), is lagging and freezing. I even can't move the mouse on the screen, only music is playing. I don't know what is the problem because i cant even make a report on that. This is a real problem, because I am working and this still happens. Maybe anyone have this problem too? What can I do, because untill upgrade everything worked perfectly fine.


Help please !!

Posted on Oct 5, 2017 2:15 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 29, 2017 2:40 PM

I posted earlier, for reference i have a MacBook late 2013 retina 13 inch, only intel iris no nvidia. As stated previously this issue was around during the beta.With High sierra I had tried everything including clean installs via usb installer. Whenever I went back to sierra all was well again.


Today, after a time machine backup I formatted the drive back to hfs and did a internet recovery back to the stock os (mavericks) i then did a full download of high sierra and did an upgrade but used a terminal command to bypass the conversion to the apfs file system. I have been running now for approx 14hours and have not had any crashes. before i was having a crash probably every hour so this is a massive improvement 🙂


I am obviously missing out of the performance increases from using apfs (which I have never noticed) but at least i now appear to have a stable system and photos is working as intended with my iOS 11 devices

454 replies

Jan 6, 2018 1:29 PM in response to silver_mica

As most of us know High Sierra automatically converts the system drive to APFS as part of the installation process. The process does not move your file data. It does copy and reformat file system metadata, but does not erase the old metadata until the rewritten metadata has checked out. The metadata provides information about other data and I believe this is where the problem is.

The communication between the computer CPU and the SSD flash drive is corrupt. Unless the firmware in the flash drive is compatible with the APFS file system you will have all the above problems..

Jan 16, 2018 9:15 AM in response to sckeedoo

I ended my testing and twiddling with High Sierra 10.13.2 about a week ago. Why? For the time being I've had no more problems and it's running like it's supposed to on my Mac Pro 5,1. Not to say I've found the complete cure but just some observations from my end..


High Sierra is the FASTEST system on a Mac I've ever had after running it between two brand new Crucial SSD drives for a week. I'm sure there are other SSD drives that play well with High Sierra including Apples new OEM drives.


The Mac Pro is a good drive test platform inasmuch with four drive bays you can hot swap drives to your liking and it's enlightening when you’ve had problems with High Sierra as most of us have. I believe IMO that certain SSD brand drive configurations, firmware, internal or external are creating the majority of the High Sierra problems.


More by accident, not by design in my case I've found that any SSD drive that is polled by the system or all non compatible SSD drives active in the computer, boot drive or not will slow down High Sierra to a crawl or lock it up completely. The one early HFS drive in my system is still bootable and loaded as a backup in my system has given me no problems at all. I'm sure if I booted to this drive I'd probably run out of coffee before it loaded tho...


At any rate I believe it's come down to SSD drive choices, firmware in the drives, etc due to the APFS file system. And it doesn’t matter if a drive is the active boot drive or not, just ANY SSD flash drive being polled in the system will mess up High Sierra as I've found with one OWC SSD drive that High Sierra actually unmounted in the background as it was causing problems. After the idle SSD drive unmounted (on it's own) only a complete restart would bring HS back to normal.


I'm going to stick with Sierra on our 2015 Mac Book Pro for now as we have no way to save it's data and swap to another compatible SSD drive at the moment.. It seems Apple has put a "no comment no information" regarding High Sierra for the time being.. IMO, when Apple finally comments APFS flash drive compatibility will be the main subject..

Feb 9, 2018 8:53 PM in response to NV Gary

I have a 2013 Mac Pro and I just tried 10.13.3 and so far so good. The last three times I tried High Sierra I would have a hard freeze usually within a couple of hours. It doesn't say they addressed the issue in this release but something must've been done because it is different for me. Let's see if I can go a week like this or if I spoke too soon...

Mar 9, 2018 5:48 PM in response to torbenfromwiesbaden

Mac Pro 2013 (Trashcan) user here. I also have this problem and it is very frustrating.


At first, I thought it was related to Spotlight. Disabling Spotlight on some directories where I do a lot of S/W development has helped for a while, but it has been acting up lately. It froze on me another 3 times today 😠.


Symptoms are: mouse pointer becomes beachball of death. Can move the mouse, audio works, but can't click on anything at all. Keyboard commands don't work. Only solution is to power off.


This is on 10.13.3. I really hope that you are correct about 10.13.4 fixing this issue. This only happens on my Mac Pro -- my 2016 MacBook Pro (15) doesn't have these issues.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

High Sierra macOS freezing and stops

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.