iphone 8 poor/sensitive mic during call

Forgot to mention: What engineering logic locates the mic as far as physically possible from the users mouth!!!? I guess cause it fits there and costs Apple less in what ever twisted way of cost justification, but for sure it's not optimum or even close to performance of the phone.

yeah same here. Its been 6 weeks now. I"m on my third iPhone 8. The last "Solution" was to go to Verizon and get a new SIM card. No difference at all. Still terrible calls. I use my phone for business. It's impacting me. They keep saying they never heard of this issue but according to this forum there are over 1200 of us. Thats a thing in my book.

Elvis55 wrote:

Re iPhone 8+ mic problems.

I asked Apple chat to help me find the USER manual, not the safety, warranty, regulatory manual which to me is worthless for my purposes although easy to find on Apple. However the USER manual is much more difficult to find, took the apple chat person 5 min to find it, then she sent a link, which I tried to paste here but the second I pasted it, it disappeared immediately. I tried to help y'all out but apple would not let me. Anyway the USER manual she finally retrieved was an older version that did not list the 8+ iPhone I bought - chat person said Apple had not updated the manual... go figure and typical! I only wanted to know the location of the microphone, turns out there appears to be 3 microphones.

The User manual is three four clicks from this page if you start by clicking on "Support" at the top of the page:

http://help.apple.com/iphone/11/

My actions:

Step 1; yesterday I called apple support and registered my defect and complaint. Certainly they acted like they have never heard of this problem!

Step 2; I will excise the the warranty and exchange as many phones as necessary to get one that works.

Step 3; I am researching cheap, throw away, non-apple phone options.

Step 4; I've disavowed apple period. Not fully developed products when rolled out, warranty too short, much too expensive products and services, friendly but inept customer support.

I Highly doubt it will fix it!! We all have been dealing with this garbage of a new Iphone 8 Plus and Iphone X for Months now with zero fix. Not sure what Apple's problem is and when we have spent 1,000.00 of dollars for something that doesnt even work like a normal simple phone! Again, I'm Done with Apple. So sick of the big boys ignoring all of us who have made them wealthy beyond wealthy! They dont care one bit about us and these issues. Even the Apples stores are not acknowledging these issues. Switching to Samsung !!! Now thats a configurable phone. Try typing in a new contact into your iphone under contacts and have it sync with you Gmail contacts. Yea , Right!! Samsung, you can choose and you can have options to customize apps and all sorts of options. Kicking the rotten Apple to the curb. Apple better figure this stuff out and get back to where Steve Jobs thought about customer service.

I am having a similar issue with my iphone 8. No one can hear me while on a phone call unless I switch to speaker phone. I had this same problem with multiple 5s models. Seems apple still hasn't fixed this very fundamental problem. I am probably going to switch to android because every Iphone I have ever had has been a piece of garbage. My iphone 7 was by far the biggest piece of junk I ever shelled out almost 1k for. Apple doesnt give a **** because they make a ton of money either way. They have no incentive to make quality products because people are willing to spend a thousand dollars on one of their phones because its sleek and it has the apple logo on the back. I cannot express how disgusted I am with this company and the qaulity of their product. I would advise anyone reading this to switch to another phone like samsung or something. Prove me wrong apple.

I totally agree with you. I have an iphone 8plus and am having the same problems. My daughters both have the iPhone 7’s, and they r having issues like this too. Until this is fixed, I will never buy another iPhone again! It’s too much to pay for a piece of junk!

One thing I will say is that despite when the 8 came out Apple saying the speaker was louder I didnt feel this was the case. Since mine was swapped on Friday I’ve noticed that the speaker is a fair bit louder.

Thanks for your all of your insights and suggestions. Yes, I totally agree with everyone!. I just received my 3rd replacement iPhone 8 Plus last week and yep, you all guessed it, same issues. Even when I was talking with a tech from Verizon, they said , wow, I cant hear you and then when i put it on speaker, they even said, you sound like you are in a tunnel. So they heard first hand from Verizon. I wont go to an Apple store and sit and discuss this for 2 hours. No way! I've read every single post here and you all have done your due diligence and have helped me make my decision! 2 weeks ago, I sold my Apple Watch Series 2, 42mm and yesterday, I called Verizon (Do Not go to the Verizon Stores, call into Verizon-they can work with you better, trust me). So I called Verizon and said I am done with APPLE period, this piece of crap iPhone isnt a phone, its a device i can email, surf internet and text from, thats it. I do not want it!!! So, I'm doing the Edge Up program and getting out of this iPhone 8 Plus and YEP, getting into the New Samsung S9 Plus!!!! Such a better phone. I dont have it yet but with that and the Samsung Frontier Gear 3 Smartwatch, I'll be Way, Way, Happier. Apple isnt going to fix these issues, you all watch, they wont!! Samsung thinks outside the box and is such a better phone that is way more configurable. I plan on going to Youtube or Google to figure how to do things on this new phone! I've already started looking. The Samsung can do so many cool things and everything is related to Google. I'm So, So Sick of iTunes and how we all have to be tied to iTunes to do anything and back these iPhones up and restore. So, Best of Luck to you all and hopefully Apple will fix the issues but I'm done holding my breathe and paying for a Lemon of a Phone!!! I told Verizon that as well. So do call into your carriers and they will help you. Apple Out, Samsung In !!

I think you are doing the right thing buying a S9.

When you buy an expensive phone which is not capable of making a normal call and the producer of the phone can not fix the problem what are the options?

I saw you will get about $ 400,- in return for your Iphone 8 when buying a S9.

Still a loss of $ 500,- but better than having a bad phone.

I think I will do the same and I wonder what Steve would have said about these problems not being fixed.

Looks to me very easy for a programmer to put the code in that when making a normal call it has to use the lower microphone, how hard can it get ?

Gr.,

KTMRider2018 wrote:

How ? I mean adding a contact in the Iphone Contacts App. Not in Gmail. Adding it in the Iphone App, does not give you any option to link it to Gmail.

Sure it does. Settings>Contacts>Default Account>Gmail.

Perhaps you should review the manual?

LOL, LOL, LOL, Apple just removed another one of my posts. What kind of forum is this where we cannot even talk about the issues. No Apple Tech is helping us on here, its just us, but Apple is reading and removing. I'm Done, I'm So Done with Apple!!!! What a total Joke! Zero Customer Service!

Perhaps you should see my fancy iphone, settings, contacts, Zero mention of any default setting for gmail. Zero option. iphone 8 plus , brand new replacement . If it was there i would use it. All i have is : siri (which *****) sort order, display order, short name, my info. Thats all that is visible

KTMRider2018 wrote:

Perhaps you should see my fancy iphone, settings, contacts, Zero mention of any default setting for gmail. Zero option. iphone 8 plus , brand new replacement . If it was there i would use it. All i have is : siri, sort order, display order, short name, my info. Thats all that is visible

If you haven't added your Gmail account and enabled contact syncing, you won't see it. It's apparent that you are unfamiliar with how your iPhone works. This would certainly make it frustrating to use. You should really review the manual:

https://help.apple.com/iphone/11/

I did take note of the suggestion to work with the carrier and like this idea, believe it has potential to help me resolve my problem probably at the lowest cost to me; thank you! Only to know, I also got burned on a $2500, late 2016 build, Mac book pro that failed catastrophically to the tune of $650 for repairs, just 70 days past the 1 year warranty thru no fault of my own - the right fan failed and wiped out the logic board. Yep had to pay out of pocket for this, absolutely no consession on apples part - not a happy camper. Especially as my other Mac book pro, a late 2011 build, paid $1199, is still working flawlessly. So the apple product and brand has diminished drastically in the last 5 years or so, when it's time for a new laptop, I'll be buying an $800 PC based throw a way. Not an overpriced, predetermined obsolesce, rotten apple. and to find out that the late 2016 Mac book pro has a glued in battery, sure it can be unglued and removed, but it's a toxic nightmare and the process and chemicals should be banned by the EPA. and ...for strike three, my daughter's iPhone 7 screen locked up and would take no input no matter what, apple "Genius Bar support" a real oxymoron, and phone support was of absolutely no help. Cost us a replacement phone, again, the 7 was a few months out of the 1 year warranty.

my entire family is now thoroughly appalled at these experiences; apple will sell no more of anything in this household period, but it's clear, they could care less!