iphone 8 poor/sensitive mic during call

i thought i found a fix by following the recommendation of getting rid of my flip case that blocked the rear mic but the problem has since returned.

currently exchanging the phone for a brand new one so will see how that goes.

I upgraded my wife from the iphone 6 to the 8 and then myself to the X when it came out. EVERYONE she talks to has trouble hearing her with the same issues in this thread. The case is NOT the issue. Since calls seem to work okay with headphones or speakerphone, I'm inclined to believe it is a software issue. The fact that Apple has so far refused to acknowledge this issue should have Steve Jobs rolling over in his grave. This is just flat out horrible. We switched from Android when the 6/6+ came out. We just might have to go back to android after we pay these phones off (which will be another 2 years).

This issue should be clearly (pun intended) obvious to anyone who has extensive IT experience. All other possibilities have been exhausted by this community. If Apple isn't willing to accept that this issue exists in their software, then they have bigger leadership and culture issues to deal with that will damage their reputation long term.

I’m on my third iPhone X and still have this issue. It’s definitely a software issue. Spent hours on the phone with Apple and was eventually elevated to “high level” engineers. Still haven’t heard back from them.

Are there any consistencies among us? I have an Apple Watch series one. I use Bluetooth in my vehicle.

If you are reading everything you will see that updates and noise cancellation adjustments don’t work. The other microphones work better than the main apple microphone but it is because of software not hardware

I have the exact same problem but mine goes even further. My mic doesn't work on speaker phone at all. No one can hear can hear anything when I am on speaker. This also affects social apps like Snapchat, no audio when take a video. Apple has replaced my phone 3 times and at first the speaker phone works fine but then when I upgrade to 11.2 it stops working. My latest backup was done on 11.2 so I am stuck with no speaker or losing all of my data.

Same problem here. Getting fed up trying to shout so people can hear. My voice seems to cut out when I move my phone about when talking. Mic has to be sooo close to mouth or other person keeps asking if I’m still there. Getting fed up using this device as an actual phone. Had none of this with my old iPhone 6s! Very disappointing. Please rectify this Apple!

I too am having this problem with my 8 Plus. No one can hear me if I speak normally into the phone. I have to use speakerphone or bluetooth headphones. If Apple is aware of this software problem, are they going to fix it? It's an annoying problem and it sounds like it affects most every iPhone. I love my phone though and will just work around if they can't fix it.

Wife & I have 2 new 8s. Hers continues to get complaints from others. Mine never. Latest 11.2 os. She does not have issue using my phone which should rule out voice/positioning.

Could active apps, like candy land or something be a factor?

My wife’s iPhone 8, 3 weeks old is doing the same thing. 7/10 calls, I can barely hear her or the sound breaks up. She switches to speakerphone and I can hear her fine. Tried all suggestions on this post and it still keeps happening. Was about to take it to apple for exchange, but it looks like the problem is happening even with folks who have exchanged their phones. Any solution ????

I’m the one who suggested to shut off all the green switches on microphone privacy. It only seemed to help for one day. Apple finally convinced me to get a new phone even though this thread advised me not to.

They also told me not to restore when I get the new phone. They wanted to see if the problem still persisted before the restore. That method would be able to pinpoint the problem

My wife is having the exact same issue with her iPhone 6. Her voice is VERY faint when using her phone normally, but her voice is at good levels if using ear buds or speakerphone. Her case leaves the mIc at the bottom fully free and the mic at the top fully free as well. She is on OS 11.1.2. I'm now going to upgrade her iPHone 6 to 11.2.2 to see if that makes a difference..............While I'm waiting for the upgrade, I'll vent a little. Apple is no longer a start-up and customers can't be expected to give it the benefit of the doubt in these issues. It needs to acknowledge when there is an issue (Transparency), as in this case and not expect customers to go for days and weeks wondering if it's their fault (eg wrong case) or thinking it's just an issue with their phone.....................I've now had the time to vent a lot more on the issue while waiting for the upgrade and delete my the balance of the vent 🙂.

I'll post again when I have the results.

After attempting all the various recommendations to overcome the mic problem in my 6 week old iPhone 8 I’m swapping it for a brand new one on Monday . I echo your frustrations with Apple , they are in denial ref this issue and have disappointed hundreds possibly thousands of their customers.

Same issue. Just spent 2 hours at the Apple store tonight swapping the iPhone 8 for a new iPhone 8, and the same speaker issue exists on the new phone. Apple "Geniuses" pretended like they had never heard of this issue before, so we pointed them to this 11 page thread. I might just contact my credit card company and stop payment on the phone. It doesn't work unless the microphone is directly aimed at my lips. a slight movement causes the listener to think I stepped into a cave. At first, the apple store said "the diagnostics are fine" until we offered to have a call on the spot with them, which immediately produced a replacement to a new phone with the identical issue.

Yes big delays all over- sending pics, in several apps, going talk to task. The camera slow to respond, sending etc etc etc Of course the mic on the $1,049 256gb...... I just got off the phone now, half the convo was me repeating myself. My caller kept saying what happened? I can’t hear you. Sounds like your in a train, tunnel, bathroom, muffled.. No acknowledgement or promise that a fix is in the works. Sad.

I have the same problem with my iphone 8. Made a voice memo and played it back and it sounded fine. Problems appears to be when holding the phone to your ear; any movement, mike walking changes the voice volume the other end receives.