iphone 8 poor/sensitive mic during call

Wife & I have 2 new 8s. Hers continues to get complaints from others. Mine never. Latest 11.2 os. She does not have issue using my phone which should rule out voice/positioning.

Could active apps, like candy land or something be a factor?

I believe I found a fix. I have been arguing with Apple. They have been awful for two weeks. I got lucky and figured it out myself.

The fix was very simple Settings/Privacy/Microphone THEN SHUT OFF ALL THE GREEN BUTTONS.

Let me know if this works ***, you can test it on me

Thanks! yes, on my second iphone 8 plus and Apple needs to really listen to the people who pay their salaries, All of US using their products. I'll try your fix and turning off noise cancellation too and see what happens. Thanks for the tip. Apple needs to address this as a Recall and give us all a permanent FIX from them! These phones are Expensive and they should act and function like a simple phone First and Foremost!

My wife’s iPhone 8, 3 weeks old is doing the same thing. 7/10 calls, I can barely hear her or the sound breaks up. She switches to speakerphone and I can hear her fine. Tried all suggestions on this post and it still keeps happening. Was about to take it to apple for exchange, but it looks like the problem is happening even with folks who have exchanged their phones. Any solution ????

I have an iphone 8 Plus, which is a little bigger, running IOS 11.2.2. No one can hear me during a regular call. When I switch to speakerphone they can hear me fine. I tried both suggestions on page **10** of this thread (attention, Apple -- fix this problem!!) and neither worked. The two suggested fixes were (1) Go to Settings / Privacy / Microphone and switch Off all the green switches. Did this, and people still can't hear me on a regular call. I also tried suggestion (2) which is go to Settings / General / Accessibility and turn Off Phone Noise Cancellation. This also did not work for me.

I’m the one who suggested to shut off all the green switches on microphone privacy. It only seemed to help for one day. Apple finally convinced me to get a new phone even though this thread advised me not to.

They also told me not to restore when I get the new phone. They wanted to see if the problem still persisted before the restore. That method would be able to pinpoint the problem

We recently upgraded our company phones from the 6S to 8. 2 of the 16 are experiencing this type of problem. All phones are running 11.2.2 - I have changed out one of the problem phones and so far so good. What have you done to remedy your problem considering you posted this October last year?

Hi Keith J80

I have had my iPhone 7 changed twice plus I have a few more in my company all with the same problem!!. while in the line at apple waiting to see one of the apple techs at the Genius Bar , there were 3 other people next to me in line with the same problem! What a coincidence!!

I then asked the Tech whether he had heard of this problem before. His answer was 'not exactly like what you are describing'.

This is a massive problem with both the iPhone 7 and 8 but im unsure with the new 10??

I have everything apple but now would like to change due unprofessional untruthful service from apple.

My wife is having the exact same issue with her iPhone 6. Her voice is VERY faint when using her phone normally, but her voice is at good levels if using ear buds or speakerphone. Her case leaves the mIc at the bottom fully free and the mic at the top fully free as well. She is on OS 11.1.2. I'm now going to upgrade her iPHone 6 to 11.2.2 to see if that makes a difference..............While I'm waiting for the upgrade, I'll vent a little. Apple is no longer a start-up and customers can't be expected to give it the benefit of the doubt in these issues. It needs to acknowledge when there is an issue (Transparency), as in this case and not expect customers to go for days and weeks wondering if it's their fault (eg wrong case) or thinking it's just an issue with their phone.....................I've now had the time to vent a lot more on the issue while waiting for the upgrade and delete my the balance of the vent 🙂.

I'll post again when I have the results.

After attempting all the various recommendations to overcome the mic problem in my 6 week old iPhone 8 I’m swapping it for a brand new one on Monday . I echo your frustrations with Apple , they are in denial ref this issue and have disappointed hundreds possibly thousands of their customers.

APPLE NEEDS TO BE LISTENING TO ALL OF US!!!!! Fix this issue Apple! We are faithful customers who need a phone to function like a phone should, especially a 1,000.00 phone. I've tried everything on this forum that all of you have suggested and nothing works. This fix needs to come from Apple. I'm assuming they had a huge batch of phones that must have been made on a Friday, because we all get them replaced and they are doing the same wrong things. Come on Apple. Your company has Billions of dollars. Get your Engineers to fix this issue ASAP!. Considering switching to Samsung in a few months if its not fixed. We all use our phones for work and personal and need them to function. Not everyone wants everyone around them to hear their call, since we all have to be on our Speaker to even use it. Fix It Apple!!!

Also, are you all experiencing, I have, my 2nd Iphone 8 Plus, and when I take a picture and then want to text it to someone. As I select the Text button, the phone just sits there and sits there and i select it again and it sits there and sits there and then finally after hitting the Green Text button it finally moves to the next screen where i can select the individuals phone number. Its been doing this ever since i got this 2nd New Phone. I'm on IOS 11.1.2. I know the 11.2.2 is more of a security patch/update that i need to do asap. Getting Really sick of this expensive brand new 2018 Iphone acting like its 20 years old....................Come on Apple, pull it together and get back to where you use to be when Steve Jobs was around. There is No Way In you know where, He would have stood for this kind of crappy service and crappy products and their functions lately. No way! Read the book about Steve Jobs life.

Just following up on my previous post. Upgrading the iPhone 6 to 11.2.2 made no difference. The only way to have a conversation with it is to use ear buds or have it on speaker (when it performs normally). Given how long this issue has been around, I'll very reluctantly be looking at moving our entire echo-system (5 iPads, 4 iPhones, 2 iMacs and 2 Apple TVs) across to Samsung/Android. They're all nearing replacement anyway. Apple seem to have totally lost the plot

Same issue. Just spent 2 hours at the Apple store tonight swapping the iPhone 8 for a new iPhone 8, and the same speaker issue exists on the new phone. Apple "Geniuses" pretended like they had never heard of this issue before, so we pointed them to this 11 page thread. I might just contact my credit card company and stop payment on the phone. It doesn't work unless the microphone is directly aimed at my lips. a slight movement causes the listener to think I stepped into a cave. At first, the apple store said "the diagnostics are fine" until we offered to have a call on the spot with them, which immediately produced a replacement to a new phone with the identical issue.

Apple is again denying a defect, their defect and instead of coming forward, admitting a mistake and promising a fix they deny and lie to American customers who made Apple what it is today. It’s time they honored their American customers. Fix the iphone8 microphone Apple and repair or replace our phones!