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Bluetooth issues with iPhone X?

My Apple Watch and my Bose wireless headphones won't connect.

iPhone X, iOS 11.1

Posted on Nov 4, 2017 10:17 PM

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Question marked as Top-ranking reply

Posted on Nov 8, 2017 8:29 AM

yes - I tried to re-pair all my devices. My phone is not discovering the devices. Just cycles. I can see it discovering other devices (none of mine)....I have powered it off several times as well to restart. Is there a setting I need to click that I am unaware of? I didnt have this problem with any other phone.

324 replies

Dec 20, 2017 6:05 PM in response to LadyBeryl

So someone else typed this into your post, "We are using Apple's publicly released bleeding edge technology which occasionally gets painful?"


There are always problems with WiFi, Bluetooth, cell radios, etc. because of so many differing versions that are out there, companies that do not correctly follow BT protocols, etc. Often these are not global software issues but can come down to the devices that an individual is using and can sometimes be solved by other methods. It is rare that a new BT hardware/software is released and everybody has the same BT failure. I'm not minimizing the problem at all, just encouraging people to report it to the correct places so that Apple engineers get all the feedback they can.

Dec 23, 2017 12:35 AM in response to stretto

Hi together,


I think I solved the problem in my 2012 Subaru Outback.

Delete all connections both on the cars head unit and the phone. Go in the head unit navigation settings, telephone settings (not into the bluetooth devices settings at the music setup!) You will find all the connections from the past. Delete them all.

Tap on register device, and pair the phone. (It should give the code 1212 for pairing)


After this connected, works everything fine.


I’ll post some photos soon.


Cheers,

B

Dec 23, 2017 5:49 AM in response to bobbyfolk

We have two Subarus: 2015 Forester (w/o navigation screen) & 2016 Outback (w/ navigation screen).


We have two new iPhone Xs.


Hooking up to the Forester was a PITA: erase old iPhone entry first, enter new iPhone next and then it did not work well AT FIRST. Eventually, without my doing anything else it began to recognize my iPhone and play whatever I had open BUT it takes about 6 full seconds after turning on the radio before the connection was made.


Hooking up to the Outback was easy-peasy.


Once I have added the iPhone to the Forester the order for connecting each day is: have BT turned on on the iPhone; have something that plays open on the phone and showing on the home screen (iTunes, podcast, etc.).; start vehicle: turn on the radio and navigate to BT and WAIT. For me, after about 6 seconds, the connection between the car and phone BT clicks in and the app open on the home screen begins to play. It has been doing that consistently for about a week now.


On the Outback, things just work better BUT one anomaly on both cars is: After making or taking a phone call, as soon as the call is terminated, unbidden the Subaru BT reaches into the iPhone and starts playing something: a podcast, iTunes, etc. This is a software bug and there is nothing you can to about it.

Dec 23, 2017 6:37 AM in response to jsatt

An update from my side:

Apple HQ called me two days ago. We have now installed a specific profile on my iPhone X to log the bluetooth connection and proximity. Tests has and will be done with various devices and my car, and then I'll send in all the sysdiagnosis to them next week.


It's important that we all help out here and support the engineers to solve this for everyone.

Dec 23, 2017 6:45 AM in response to DjTaym

I did the same with the special profile.


What ended up working for me was to reset my phone using iTunes to reload the OS. And then start as a new phone instead of restoring from backup.


Yup, that is a PITA. But with the latest iCloud it is less bad than it used to be.


I was having problems with my Panamera and Automatic dongle. It was a mess and now is working reasonably well. Still a couple minor issues with notifications. But the major problem of connectivity to my car has been resolved.

Jan 3, 2018 7:00 AM in response to stretto

Was there ever a solution here? My issues with my IphoneX are similar but different. Some of my devices (Cars) will connect to bluetooth automatically. My B&W headphones however will only connect manually. If my headphones are on, I can go into bluetooth and tap the headphones and it connects. It sounds like the issues are similar.

Jan 11, 2018 11:34 AM in response to kayg87

kayg87 wrote:


If you reset all from your new phone will it delete all apps, pics etc. that you just downloaded to the phone?

If you choose Reset Network Settings, it only deletes the settings for networks. It will not delete any other content, apps, messages, etc., from your phone.


If you choose Reset All Settings, it will reset settings, such as screen brightness, etc., back to factory default.


If you choose Erase All Content and Settings, that will wipe your phone back to the way the phone came out of the box. Don't do that for Bluetooth issues.

Jan 14, 2018 12:44 AM in response to LillyMacKenzie2

If you’re trying to connect to your car, search for Bluetooth on both car and device. The device keeps searching and does not pick up the car. The car should pick up the phone ID. When it does select the phone and enter any number to connect. Once you do this the phone automatically picks up the car and asks for the same number. It worked after about 3 attempts for me.

Bluetooth issues with iPhone X?

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