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Bluetooth issues with iPhone X?

My Apple Watch and my Bose wireless headphones won't connect.

iPhone X, iOS 11.1

Posted on Nov 4, 2017 10:17 PM

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Question marked as Top-ranking reply

Posted on Nov 8, 2017 8:29 AM

yes - I tried to re-pair all my devices. My phone is not discovering the devices. Just cycles. I can see it discovering other devices (none of mine)....I have powered it off several times as well to restart. Is there a setting I need to click that I am unaware of? I didnt have this problem with any other phone.

324 replies

Nov 21, 2017 5:30 PM in response to MeganDAZ

Same answer to me, it took me a while to explain the easy problem

connect to the Mercedes and loosing connection after a short while and connect again and so on

the Lady asked her teamleader

if i talked to Mercdes allready, very good answer ,i am sure they do not read in here.

yes of course i called the ceo of Mercedes Mr Zetsche😎


and than the final answer..... wait for the next update

i asked who many money i earn, to be the test of a 1300 Euro Handy

but no Problem, for the next couple of weeks or month i take out my Nokia 3230i, that works fine with Mercedes.

Nov 21, 2017 6:38 PM in response to deggie

With 4 headsets it will work (with frequent disconnects) for music but it will not work for phone calls. The outputs that work are the iPhone and the speaker. The bluetooth output is displayed but when selected, it will remain on the iPhone output. I reported this to Apple using the support option and the problem was noted without remedy. I was advised to report it using the feedback link.


I also believe it is a software problem and await a fix.

Nov 21, 2017 10:07 PM in response to Chua Chua

Indeed somehow the overall signal strength with iPhone X is very week as it seems. I get regular disconnects of my Apple Watch Series 3, even when I am 2 meters away. and when I get disconnects from my Bluetooth headset I just need to tilt my head to enforce a reconnect. Never experienced it with my iPhone 7 Plus. And: I even notice that I have connection issues with WiFi, too.

As I mentioned previously, I did a full restore w/o backup. Same issues. Called Apple Support and convinced them to send a replacement device, which I will try out today.

Nov 22, 2017 11:10 AM in response to stretto

I am having the same problems in NZ with an iPhone X i purchased yesterday. Originally had an iPhone 7 Plus which connected to everything perfectly. Bluetooth will not recognize any devices. It connected to my car stereo for about 5 minutes. Playing music it would stop and start every couple of seconds (Presuming dropping in and out of connectivity). I also have an Apple watch. Will not even recognize the apple watch. Will not pair with apple watch through the apple watch app, cannot see apple watch when trying to pair manually. Have tried all steps - Renaming iPhone X, Forgetting all devices and trying again, Reset all settings, software update (currently 11.1.2), Am now at work with 20+ bluetooth devices - Does not recognize/pick up any devices, have done a hard reset on all of my bluetooth devices, including the iPhone X... Still no good. Will try return the device today.

Nov 23, 2017 12:03 AM in response to stretto

I just got my iPhone X yesterday. Then found out the same issue. Bluetooth just keep discovering but can’t find any devices. Thought that it’s the problem with the iOS system , but the issue still remain after updated to the lastest version ios 11.1.2. Tried the method of reset setting , also the method of turning off the Bluetooth and restart the phone. BUT STILL NOT WORKING! Can’t find any devices. PLEASE HELP US APPLE!

Nov 23, 2017 12:27 AM in response to kumulat

I have received my replacement and tried it out. Up until now it seems to work flawlessly. Apple Watch is instantly recognized during the pairing process (which it didn’t initially), during workouts the location data is written (which did not seem to work because of the lack of Bluetooth connection) and the headphone issues seem to be gone. I can only encourage you to ask for a replacement.

Nov 24, 2017 7:56 AM in response to stretto

I'm having a different bluetooth issue with my iPhone X: It connects to all my devices just fine but it keeps skipping as if it was disconnecting and reconnecting really quickly.


For example: when listening to music, the song will pause and then play again really quickly (within a second). This happens on an average about once every minute. This happens when pairing with my skull candy speakers, my skullcandy headphones and beats studio wireless headphones, but most often in my car. This has never happend before with my iPhone 6S or iPhone 5S


Im curious if anyone else is getting this.

Nov 24, 2017 3:54 PM in response to stretto

I have the same issue. iPhone X with iOS 11.2 beta 4. The main culprit is connecting to an in-car dash HUD (Navdy), and it will disconnect / fail to connect every few seconds with normal bluetooth, or perhaps the bluetooth LE connection is the one that is spotty. Either way, renders the HUD useless as it relies on notification forwarding, audio, music playback control, navigation all from the phone.


Outside of the above, also had issues at first pairing / keeping connection with the car's bluetooth, but that is seemingly stable. The accessory with bluetooth, bluetooth LE is highly unstable though.

Nov 25, 2017 2:44 AM in response to stretto

Cannot stream music without skipping when also paired with the car's hands free phone (HFP). If I unpair the HFP, music streaming works without problem. Problem started with iPhone X, this is clearly a problem with iPhone X and software. I asked Apple, they told me to update the car, that is not possible. But the car should not be an issue since the Bluetooth HFP profile has not changed in Bluetooth 5. I have given up, I don't use Bluetooth anymore. Surprised a $1200 phone cannot support it.

Nov 26, 2017 12:31 AM in response to Garygu

Tried everything. Make sure that you delete old phone from car and cell phone. Completely unpair new phone and pair again. Then power off and then on. Took to dealer and they tested a few phones and found that my pairing was gone it was the phone. Genius Bar then said no way. So this was 3 weeks of running around and talking to apple support who really don’t know the phone well at this point.

Bottom line as a quick fix if you need to make a call toggle Bluetooth on your phone off then on. It will allow you one call before it goes out again

My carrier is shipping me a new phone after I told them this exhausting saga. Hopefully new one will work. Good luck

Nov 26, 2017 1:59 PM in response to mohan singh

Whining about it here won't get you a solution. Instead, make an appointment at your Apple Store Genius Bar and let them run diagnostics on your phone. If the Bluetooth receiver isn't working correctly, they'll replace your phone.


I have flawless Bluetooth connections with two iPhone X's. You should too. Everyone who is complaining here should schedule an appointment.

Bluetooth issues with iPhone X?

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