Bluetooth issues with iPhone X?

I've been working with Apple Support on a variety of tests.. Something that I've been trying to avoid at all cost seems to have made a significant improvement - but I'm still testing - only did this yesterday afternoon. I've driven about 2 hours so far and it has disconnected 3 times - very early in the testing. Perhaps it has to do with a 'sync' process as I have a large contact list (over 3k) and Automatic had to sync for a couple weeks of driving.

The 'fix' was to do a full restore using iTunes (to reload the full OS and not just patch). And to setup the phone as New - which is the painful part. Especially since I routinely use VSSH and it is not longer in the app store...

As I said, I still need to do a lot more testing - but the difference is night and day.

Same here!!

I had iphone 7 plus. No problem on that phone. New iphone X have disconnect and reconnect issue on my Porsche and BMW's.

Looks like the X has a bluetooth issue. Not sure if specific to our phones and we need replacement or if this is general software issue that is widespread. I see almost 600 people on this thread say they had the problem too

Holy ###. I do not want to do a full reload of the OS and start as new. What happened to the old "Apple, it just works"

I can't go through that. I hope they are aware of this and are going to have a software patch to fix it. If it is hardware they should make it public and replace phones that have faulty hardware.

Anyway I hope this is a software patch and we can all move on.

I'm still working with apple to try and figure out why voicemail transcription does not show up in visual voicemail on the X. I am getting transcriptions from Verizon via sms so it is active on my account but the X won't show it on the voicemail tab. I wish I stuck with my 7 Plus now. Too many issues on this phone.

Agreed... it is a draconian process. But iCloud has made it a little easier on the passwords...

I had the same problem - T-Mobile had forwarded the Voicemail through their service. I changed it to a different voicemail carrier by dialing *004*<number># to forward to a voicemail. This works on T-Mobile, I don't know if that would work on Verizon.

I just googled and it looks like *73 resets call forwarding on Verizon - perhaps try that.

I've also done a full reset and setup as new, but issue remains. Even my Apple AirPods are not dropping the connection but sometimes the sound cracks. Never happened with my iPhone 6 Plus.

It's really frustrating that our new iPhone X that cost over 1000 USD can't handle normal Bluetooth connection and fully support Advanced Audio Distribution Profile (A2DP)

Today I visited our local Mazda dealer to see if Mazda knew anything, and they just confirmed that the customers that are complaining about bad sound/cracking sound/disconnecting is the iPhone users.

I have spent more time on this over the last two weeks than its worth. I have visited the "genius bar" twice, received a replacement phone, found out that Verizon set up my phone under a cell plan that was designed for an iphone 7, backed up all of my phones content on the cloud, and got confirmation of it from the phone, only to find out the next day once it was replaced by a new one, that all of my data was not backed up - all gone. The last step after Apple was sure they fixed the problem with getting me on the correct cell plan and that didn't work, I updated the firmware in my BMW 535 and it still doesn't work. I left Apply 5 years ago because of crap like this, I never had these kind of issues using a Samsung, and now that I have had the phone for more than 14 days I an stuck with it. I am SO ******!!

I also had problems with my x

it locked allways in and out

i went to apple hamburg they did the Analyse and found no blue tooth mistake.before getting a new phone we tried one option.

did a full clear of the phone, my back up was on the computer at home.

so no apps or anythink else was existing on the phone.

i connected the car mercedes e class 212 , and..... no problem since one day.

i now slowly bring the apss and all the stuff back on phone, i saw on this way there is a lot of rubish apss i dont need.

my idea is now that there was somethink in my back up which caused the problem with bluetooth.will come back here with the information if the mistake comes again.

regards

andreas and sorry for the english

Having read all the issues on so many different platforns I think time is overdue for Apple to seriously give feedback to affected customers and irgebtly solve the problem.

As we di jot talk about a 100 dollar gadget bit a 1500 dollar business phone this shouldn‘t have happened but now at least eequires a solution with high priority.

What you are suggesting will never happen. Apple doesn't publicly comment on minor issues. While those of you who are having Bluetooth issues would not agree this is a minor issue and justifiably so, this forum is hardly representative of the vast majority of the millions upon millions of iPhone X users who are not having any issues and aren't on this or for that matter any forum. They're just out using and enjoying their phones.

What the poster above you did was the best thing he could do. He wiped his phone to factory settings and is now not having Bluetooth issues. That demonstrates the phone is not defective, but whatever he carried over from his backup was causing an issue when he set up his phone. The best thing any of you who are having an issue can do is to follow his example and see if your backup was causing the issue.

O hear your point bit can‘t take the time and reinstall and configure 100s of apps again, that will take weeks. In rhis case I go back to the 7 plus.

The banana tactics where the product matures on customer‘s side after purchase is new for Apple, unfortunately

Actually, these issues are not new, not isolated to iPhone X, or 8, or 7 or most other iterations of iPhone. With every new launch a certain percentage of people experience issues, and mostly because they've brought something over from their backups. This happens to Android as well. The only thing that does work is to start all over, even if it's painful. Would you rather suffer with issues for the life of the phone or do something to make your life better? There's likely not going to be an update that will magically make things better.

i started my iphone x as a new phone since day 1.. and i also suffer from the bluetooth issues.. maybe it affects are lot more ppl but only a small percentage notices it. whenever my bluetooth connects to the car i'll get a notification on the screen on my mercedes so i know it's connecting and disconnecting non stop. other issues i have with the iphone x.. sometimes when the facial recognition doesn't work.. the passcode prompt comes up.. except my stupid number pad is shifted down for whatever reason? so the last row of digit i can't even press.. it'll work if i turn off the screen turn it back on again.. but sometimes it doesn't.. sorry when i'm paying $1500+ for a phone i can live with 1 or 2 small issue that quickly gets rectify.. but right now it doesn't even seem apple is even acknowledging the problem..

My iPhone X has worked flawlessly with BT in my 2011 Toyota as well as a few new rental cars.

Issues like this almost always turn out to be BT problems the auto makers solve; if you are having issues connecting to a watch it may indeed be an issue with your particular phone or watch.

Schedule an appointment at your Apple Store Genius Bar. Neither of our 2 iPhone X have any disconnect issues with either of our Mercedes cars. Two other friends with Mercedes and iPhone X have no issues either. So it's not Mercedes head units that are likely causing your issue. Let Apple run diagnostics on your phone.

I am having same issue with my PCM. iPhone 6s connected flawlessly with excellent sound quality. iPhone X connects intermittently with heavy static. Plus people say I sound distant and underwater. Were you able to resolve issue with your PCM?

Additional info: Sound quality is excellent when I use AirPods. Connection and static issues only when using Bluetooth in the car.