Bluetooth issues with iPhone X?

My Apple Watch and my Bose wireless headphones won't connect.

iPhone X, iOS 11.1

Posted on Nov 4, 2017 10:17 PM

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Question marked as Top-ranking reply

Posted on Nov 28, 2017 3:30 PM

Odds are your bluetooth device was connected to your previous phone. Here is what I did to correct this problem.


On your old phone, go to it's settings and go to bluetooth and disconnect the device or forget the device.

Consult the owners manual of the device you're trying to connect, or look it up on the internet to get the instructions for that device to pair with bluetooth.

Follow the instructions on how to pair that specific device. Some want you to have your iPhone X turned on and searching for bluetooth devices, and some do not, so follow that manufacturers directions as if it is a brand new device that has not been paired yet.


This worked for me, and all is good in my iPhone X world now.

324 replies

Nov 8, 2017 11:19 AM in response to stretto

My phone has been paired to both my car (porsche with PCM 3.1) and the Automatic OBDII adapter. However, over the course of a short drive it will disconnect and then reconnect periodically. Sometimes it won't reconnect, but manually going to Settings/Bluetooth and I force it to reconnect.


Several times I've been on a call and the BT drops. And I have Waze configure to use BT Audio and often the audio quality is extremely poor.


My iPhone 7Plus worked perfectly in the same vehicle.

Nov 16, 2017 5:20 AM in response to stretto

I’m having major problems with Bluetooth connection with my iPhone X in my 2017 BMW X3. Phone keeps connecting and loosing connection and it keeps crashing the cars iDrive system.I tried everything mentioned in all the replies here and nothing works. I took the phone into an ATT store where they ran a diagnostic and found that the phone has a faulty Bluetooth.. I have an appointment today with an AppleGenious .

Nov 20, 2017 6:14 PM in response to JohnBendel

I have iphone x, and my wife has on. We tryd to connect both to mercedes w212. We could connect. One was called iphone the other with the name of my wife.by both we lost connection.we made a reset with mercdes comand system and with the phone. Same problem, it is loosing connection allways log in log out. Same problems discussed here in germany with other cars like bmw and audi. My iphone 7 plus worked perfect.so iam sur it is a problem of the x please help

regards andreas

Nov 21, 2017 10:50 AM in response to Garry Paxinos

Garry - FWIW my setup is quite similar to yours. In the car I have the iPhone X paired with PCM as well as a BadElf Pro GPS module. I see Bluetooth disconnects on both. I also plug in a lightning-USB adapter and a Audioquest Firefly Red DAC for aux out.


I too thought that the more complex setup, which worked fine with my iphone6, was causing the problems. However even when unpairing the GPS device and not plugging in the USB adapter, I don’t see any change with the disconnects to PCM - it continues to disconnect/reconnect every few minutes.

Nov 21, 2017 6:38 PM in response to deggie

With 4 headsets it will work (with frequent disconnects) for music but it will not work for phone calls. The outputs that work are the iPhone and the speaker. The bluetooth output is displayed but when selected, it will remain on the iPhone output. I reported this to Apple using the support option and the problem was noted without remedy. I was advised to report it using the feedback link.


I also believe it is a software problem and await a fix.

Nov 22, 2017 11:10 AM in response to stretto

I am having the same problems in NZ with an iPhone X i purchased yesterday. Originally had an iPhone 7 Plus which connected to everything perfectly. Bluetooth will not recognize any devices. It connected to my car stereo for about 5 minutes. Playing music it would stop and start every couple of seconds (Presuming dropping in and out of connectivity). I also have an Apple watch. Will not even recognize the apple watch. Will not pair with apple watch through the apple watch app, cannot see apple watch when trying to pair manually. Have tried all steps - Renaming iPhone X, Forgetting all devices and trying again, Reset all settings, software update (currently 11.1.2), Am now at work with 20+ bluetooth devices - Does not recognize/pick up any devices, have done a hard reset on all of my bluetooth devices, including the iPhone X... Still no good. Will try return the device today.

Nov 24, 2017 3:54 PM in response to stretto

I have the same issue. iPhone X with iOS 11.2 beta 4. The main culprit is connecting to an in-car dash HUD (Navdy), and it will disconnect / fail to connect every few seconds with normal bluetooth, or perhaps the bluetooth LE connection is the one that is spotty. Either way, renders the HUD useless as it relies on notification forwarding, audio, music playback control, navigation all from the phone.


Outside of the above, also had issues at first pairing / keeping connection with the car's bluetooth, but that is seemingly stable. The accessory with bluetooth, bluetooth LE is highly unstable though.

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Bluetooth issues with iPhone X?

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