people cant hear me on calls on iphone x

I’ve had my iPhone X since release day, but over the calls I’ve made. I’ve had everyone say I sound very faint at times or they can’t hear me at all. Then I have to yell and all of a sudden they hear me yelling at them. Is this a software problem? Or should I go to the Apple store? Less than a week owning it is pretty disappointing when I have to go to the store for a check already...

Posted on Nov 6, 2017 1:10 AM

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Posted on Nov 19, 2017 8:30 AM

Have been meaning to post this for a while - the issue is not the phone. It’s the flip case. When you fold it back, it covers the rear mic and the phone thinks your voice is the background noise (hence trying to cancel it out).

I have tried calling without folding the cover and multiple people confirmed my voice was crisp.

254 replies

Aug 14, 2018 4:06 PM in response to gpond

Well I am on my fourth iPhone X regarding this issue. If apple will not acknowledge the issue I am going to make them keep sending me phones. Probably won't fix the issue but it will cost them. It is amazing that we as humans can build a phone with so many bells and whistles, but some where during the development process we lost sight of whether you can even place a phone call on the device. Amazing, a thousand dollar phone that you cannot call someone on, how does this happen?

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people cant hear me on calls on iphone x

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