Apple too busy ripping it’s customers off by reducing performance of old phones to make us buy faulty ones like iPhone X. They’re a dishonest company **** bent on making money no matter how. They should compensate all apple owners who have had new batteries out in old iPhones.
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Same issue here- people report the audio to be very muffled and unclear. They’re unable to make out the words when I talk.
Interestingly when I put the call on speaker, the other person can hear me very clearly. Seems this might be an issue with the mouthpiece on these new phones?
Same issue here- people report the audio to be very muffled and unclear. They’re unable to make out the words when I talk.
Interestingly when I put the call on speaker, the other person can hear me very clearly.
Have already had one replacement phone because of this issue and the camera stopped working correctly, looks like I may have to send this one back too.
Am going to try turning off the noise reduction mention in other posts to see if this will work.
It’s go nothing to do with your service provider. It’s an apple bug that they won’t own up to. Bit like sliwing down old phones forcing customers to buy a new one. Unscrupulous practices by a corrupt company.
My iphone X has done exactly the same thing. What annoys me is that the multi billion pound company who make such an expensive phone forgot to make the **** thing effective with the use of covers. Why would you not place the microphone where the mouth is? duh!!
Anyway as soon as I remove the **** case ( Also from Apple Store ) everyone can hear me without issue! I have tried your method fletch which has improved the sound but is not as clear as when I remove the case. Looks like wireless headsets are the way to go!
I found holding the folio case open 1/2” works. But your right they know there is a problem and they are keeping it quiet so their stock won’t fall. Plus the folio case is still being sold in their stores. I can’t believe this problem is effecting all iPhone 10’s ... there appears to be a bad batch that is being hidden from the consumers deliberately. We the consumer pay the price.
We have to have some legal rights here!! I am on my 4 th i phone X Same problem as everyone else this is not right after spending almost 1500 on a cell phone and etc. I am going to check my rights when I get some time!
They did the same tests to my phone and said its all good . I said no it isn’t.. he tryed different carriers and the mufled sound was duplicated.. the tec then went in and changed some settings and it worked but failed again hours later...
THANK YOU! I was just on with Verizon for 20min struggling to figure out what the issue was. They kept telling me I must be covering up the speaker with my hand..they ran tests..etc. Thanks for taking the time to share what you learned. I called their tech department back and told them I have some very helpful info for future customers with the same issue. They should post your answer at the TOP of this page since it is - THE ACTUAL ANSWER!
I’m havjng the same issue and my iPhone X is only 10 days old... will this phone have to be taken back to the store? What can I do? I do not appreciate forking our this much money only to regret not keeping my IPhone 5S
That’s interesting. I’ll give it a try. I spent over an hour chatting with Apple and after running a diagnostic on the phone they determined that the hardware seems to be fine. They had me do a hard reset and it seemed to help a bit. They also said it could be an issue with my carrier.
Is the replacement iPhone X still working? Mine has been doing the same thing and just started researching. Can’t tell from these posts if there is some bad hardware out there and it needs to be replaced or if there is other fix?
After 3 iPhones all x 256gb space grey, I can say that it has nothing to do with your carrier. This is an Apple ploy to shift the buck. I finally got a silver x 256gb and no problems at all. Apple tried to tell me it’s was a carrier issue, if that was that case how then does this latest exchange Iphone work. Return it and keep returning it until you get one that’s not faulty.
For me, the problem was the case (iPhone X Leather Folio). If I take off the case from my iphone everybody can hear me perfect.
The thing is that when you open the case and turn back the front of it so you can talk, the back small mic thinks (for some physical reason) that my voice is a noise and tries to eliminate part of it.
In summary, Apple has design a case for iPhoneX that cost 100€ and that is NOT suitable (unless that you talk without pulling completely back the front of the case, which it is very uncomfortable). My first iPhone, so far.. is not the experience that it was supposed to be..
The thing that I don’t know is some of you , even not using this case, have also problems.. If so, situation would be much worst for all of you guys ☹
Go to "Settings" "General" "Accessibility" and shut off "Noise Cancellation." Unfortunately this didn't fix my problem...even having no case on the phone. There is clearly something wrong with the design or in need of an APP to fix this overwhelming issue.
Is "they" Apple? My SIM card in the iPhone X is from my iPhone 6 which never had any audio issues. I still have it and will bring it to the Apple store tomorrow (Jan 11th) with my iPhone X to show them the difference in audio clarity and will share my discoveries here. This way we'll have two SIM cards (iPhone 6 and new one from iPhone X) as well as both phones to truly show a comparison in audio quality. Both phones will be caseless.
people cant hear me on calls on iphone x