people cant hear me on calls on iphone x

Brad...I'm not sure why HELPFUL is not allowing me to select it but your response was VERY HELPFUL indeed. Thank you kindly for taking the time to share your knowledge!! I wonder how we can get your response to the top of the list as the only answer one needs. Everything you said makes sense. GRATEFUL me.

Wao! That sounds so terrible, it basically means I’m screwed because I’m currently in the Dominican Republic and we have no Apple store here... I better contact them again then and see how long do I have to exchange it -.-‘

I think replacing the phone does not solve the problem,there must be a software fix. If it was a defective batch, Apple would have to remove them to replace, such as Mercedes is recalling batch of defective vehicles😠

Personal-Tcl-Ski-Agent....My phone still has the same issue. Brad's advice just helped me realize I just have to wait for Apple to come up with a solution and ways to at least get some decent audio for callers. I am going to go in and request a replacement iPhone X even though it sounds like that won't make a difference. Cheers!

My post has nothing to do with ear pods.

I have used regular ear BUDS (no microphone) in conjunction with the Iphones microphone for conference calls for several years now. It all worked flawlessly. With the iPhone X, when I plug in with ear buds, the iPhone built in mic becomes severely attenuated, not canceled as your post erroneously seems to allude.

This isn't good. I really think the iphone X has very serious issues. I now received my 3rd iphone X in over 6 weeks from Tesco Mobile (as they have no way of fixing them) and it's now a silver. I had two space grey before.

And you've guessed it, it still has the same problem!! Crazy!

The thing is I don't know what to do now.

Do I move to an iphone 7 or 8 or the 7+/8+ ? All other suppliers are selling these phone at just a little under what I'm paying for the iphone X. Very annoying.

Mine is an intermittent problem. Sometimes its perfect, the next I sound like I'm under water.

This thread has 868 people marking it as though they have the same issue. About time apple acknowledged an issue here.

I wasn't expecting them to acknowledge it 'here'. I would have thought if they were aware of an issue, they would have acknowledged it when I called them to arrange the 'repair'. Although 868 isn't many in the amount of sales, its still 868 so a certain amount must have called them to be flagged up on their system as an issue.

I've used various cases and the issue has been present with all or without. None have interfered with the mics. I'm now using the leather apple case (not folio).

i have just been up to the apple shop and they put my phone back to a new phone and wiped everything off, I made 1 call from the shop and all was ok, but second call from home all quiet again

so I am not pleased with this phone at all

I have exactly the same issue. People say that I sound distant or muffled and they can't hear me. I have to littrelaly put the phone in my mouth for them to hear me. It's very disapointing consdiering the cost of the phone.

The turnaround was very impressive to be fair. I called them Monday at midday. The parcel arrived Wednesday and I posted back the same day. They emailed me on Thursday to say they had received it and were repairing it. I had it back by 5pm on Friday.

Yes exactly same problem. On speaker all is good as you’re speaking directly into the mic. But if I’m not holding the phone mic right in front of my mouth people complain that they can’t hear me clearly. C’mon Apple what’s going on?

I am experiencing similar issues. It is causing confusion during conference calls and at times the listeners are trying to piece together what they heard and implying the rest. Hearing is a primary function of a phone. One could expect this basic function being fulfilled (without being crazy about workaround) after spending $1,000.

On second phone here.. and still the same issue... like i'm in a tunnel.. people can't hear me... very frustrating for such an expensive phone ... so disappointed.. i would have kept my 6S if it didn't break... awful 😟

I’m on my second phone and same thing happening on the that as well , I’m going to ask for a refund I think, but don’t know what phone to get as really like this one , why done Apple fix the problem 😡😡