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Ahsan Ul Haq Author

Level 1

86 points

Iphone X weak signals

I received my iphoneX yesterday and set it up with my previous cellular network. Since then i have noticed that signals strength is significantly weaker than before both at home and on the go. Call kept disconnecting while travelling. Never had any sumch problem on iphone 7 ios 11.1 and 11.2beta. I have tried ringing apple care and they have asked me to reset network settings which i have done but issue is still there. My old iphone 7 at same network and same ios is in my other hand showing full signal strength. Is it an issue with iphoneX signal antenna?

Posted on Nov 9, 2017 12:15 PM

Top-ranking reply

echo6romeo

Level 1

9 points

Posted on Nov 25, 2017 6:58 AM

Same issue here, extremely poor signal in Chicagoland area with the X. Previous models didn’t have this issue.

View in context

231 replies

fyfyyv

Level 1

13 points

Dec 17, 2017 5:09 AM in response to alanfromokehampton

But if I want to use my LTE because I have to work on my phone? It’s not a way out...

Dec 17, 2017 5:13 AM in response to fyfyyv

Yes I’m aware of that . But until your network carriers update their system, it lets you use your phone . I’ve been onto my network , they tell me this is a way of using your phone

Dec 17, 2017 5:16 AM in response to alanfromokehampton

Turn of 4G . Leave mobile data on . This will let you use 2G and 3G still I

Botrod

Level 1

4 points

Dec 17, 2017 5:37 AM in response to alanfromokehampton

I don’t understand how this can be carrier issues when everything worked fine on an iPhone 7 and other phones. Two devices side by side...7 works great and x *****

Dec 17, 2017 5:42 AM in response to Botrod

Yes I’ve had the same. iPhone 6s lovely. But I assure you it is your carrier . Phone your network mate. Speak to technical side . They’ll explain better than I

Dec 20, 2017 10:21 AM in response to Docgouin

Make sure u activate the SIM card that comes with the phone

Dec 20, 2017 6:34 PM in response to Sfsnapper

Will give it a try

Dec 20, 2017 6:51 PM in response to Ahsan Ul Haq

Same issue. Very disappointed with the weak 4G signal. Never had any issues with 6 or 7 Plus.

Was expecting a top performance phone with this price.

RFD

Level 1

9 points

Dec 28, 2017 10:10 AM in response to Ahsan Ul Haq

Having similar issue - swapped from iphone6+ this past week and my phone is both for personal and work use as I work from home - half the signal and call quality is less on the iPhoneX then the 6

Dec 29, 2017 9:19 AM in response to dhorgas

Keep us updated please 👍

fyfyyv

Level 1

13 points

Dec 29, 2017 9:25 AM in response to dhorgas

True. And the funny fact is that this is the most expensive iPhone ever... I have LTE now when the phone is in my hand - I just have to put it in my pocket and get it out again to see 1 bar of 3G...

DjTaym

Level 1

39 points

Dec 29, 2017 9:33 AM in response to alanfromokehampton

It’s important that we all report this if experienced. If you have the same issue, please open a support ticket with the Apple Support.

Dec 29, 2017 9:38 AM in response to DjTaym

Already done. Had a diagnostics done. No problem. Have the A 1901 model.

fyfyyv

Level 1

13 points

Dec 29, 2017 9:44 AM in response to alanfromokehampton

Same with me

Dec 29, 2017 5:29 PM in response to Ahsan Ul Haq

No solutions here, only a bunch of “me too” replies. This seems like a recall worthy issue. Way more expensive hardware in order to get way worse connectivity. Need a response here Apple.

Iphone X weak signals