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Ahsan Ul Haq Author

Level 1

86 points

Iphone X weak signals

I received my iphoneX yesterday and set it up with my previous cellular network. Since then i have noticed that signals strength is significantly weaker than before both at home and on the go. Call kept disconnecting while travelling. Never had any sumch problem on iphone 7 ios 11.1 and 11.2beta. I have tried ringing apple care and they have asked me to reset network settings which i have done but issue is still there. My old iphone 7 at same network and same ios is in my other hand showing full signal strength. Is it an issue with iphoneX signal antenna?

Posted on Nov 9, 2017 12:15 PM

Top-ranking reply

echo6romeo

Level 1

9 points

Posted on Nov 25, 2017 6:58 AM

Same issue here, extremely poor signal in Chicagoland area with the X. Previous models didn’t have this issue.

View in context

231 replies

DjTaym

Level 1

39 points

Dec 30, 2017 12:00 AM in response to Docgouin

Just a heads-up....

Exchanging the iPhone X to iPhone 8 may not solve the issue as 95% of the phones has same hardware. Hopefully Apple will release an update that solves this.

Dec 30, 2017 7:08 AM in response to Docgouin

Best of luck with the iPhone 8 . I sent mine back . Same issues same problem . Apple you need to sort this and NOW......!!

Dec 30, 2017 8:41 AM in response to Docgouin

Do you find? That you’ve to turn off Wi-fi assist data 4G before you can use your phone? And Apple tells me all is good with my iPhone. Something stinks !!!

DjTaym

Level 1

39 points

Jan 1, 2018 9:47 AM in response to alanfromokehampton

It's important that you talk to the senior support and not the first line support, as this needs further investigation.

Jan 1, 2018 11:49 AM in response to Docgouin

In saying what you’ve said. I was my daughters yesterday, and the router is no more than 5metres away from my ‘ X ‘ and it was struggling to stay connected!!

Jan 1, 2018 11:53 AM in response to DjTaym

Who his front line ? Sorry

Jan 3, 2018 3:21 PM in response to Docgouin

Didn’t Apple have this problem before ? Not sure which iPhone though!

As you say , yes I’m sure Apple are aware of this!!

And they should recall or fix the problem!!

Jan 5, 2018 5:35 PM in response to Docgouin

Att in Colorado. Just upgraded to X‘s from 6plus. Both new X have unusable service, glad I didn’t get rid of the 6’s yet. Returning now.

Docgouin

Level 1

4 points

Jan 10, 2018 2:53 AM in response to Romulus66

It will be interesting to see how long it takes for Apple to admit there is a definite signal strength issue issue both cellular and WiFi on many of the iPhoneXs.

Jan 10, 2018 6:28 AM in response to Docgouin

Don't hold your breathe , it's like NO ONE will hold their hands up !!

Jan 11, 2018 5:25 AM in response to fyfyyv

THANKS FOR THE ADDRESS , HAVE SENT THEM WHAT I THINK ABOUT THE IPHONE X .

Jan 11, 2018 6:14 AM in response to Docgouin

This phone is turning out to be an expensive paperweight !!!

Jan 13, 2018 4:18 PM in response to jerryknows

Seems like we’ve all been had over !!

Jan 13, 2018 4:24 PM in response to alanfromokehampton

Yeah unfortunately it’s something we have to live with. I forgot to mention.... I have no call problems no dropped calls. This is only data performance. About 80% weaker than any phone I h

Jan 13, 2018 4:27 PM in response to jerryknows

Same as my friend. Bloody annoying. And such a nice phone.

Iphone X weak signals