Iphone X weak signals

I am facing the same issue exactly. I was previously using iphone 6 and it was working perfectly fine, be it mobile data i.e. LTE or full signal strength. My new iphone X has no signal at all. I need to put it on airplane mode and remove from airplane mode each time i need to make a call. I am totally unable to receive any calls because of no signal. The mobile data is so poor that its on 3G constantly even though it should be on LTE. and 3G speed *****. Please help.

I am in London and have replaced my old iPhone 6 with an iPhone X. Whilst I appear to have fairly good signal strength on 4G cellular (EE network) there is clearly an issue. Whilst some apps work most of the time on 4G there are other (more data hungry) apps don't. These same apps work fine on my old iPhone 6 (I have just switched the sim card to check) and also on my iPad but when I try on the new iPhone X the apps show that I am not connected to the internet. This has happened continuously (in all locations) ever since I have bought the new iPhone to the extent that I am having to use my iPad as a hotspot. To have patently reduced 4G connectivity on a newer (and very expensive) phone is ridiculous

I have the same issues.. Frequent call failures on Iphone X .. Very disappointed to have spent so much on a mobile that doesnt even do this basic functionalities properly .. All this while i was thinking that something was wrong with my network provider...

Thank you for the address I have submitted my concerns. I had already opened a Support ticket and that has been unsuccessful attempts at correcting the problem by resetting network connections on the device, rebooting, etc next was a total erase and reload of the phone which I knew would be an exercise in futility and a waste of my time. From reading about the same issues that others are having it’s clear they have a cellular and WiFi connectivity issue with the X that is not going to be fixed by erasing and reloading my data. It’s disappointing to say the least.

Yes. I feel much better hearing about this ongoing issue on the X. Just got mine last week. Today was the first time going out with it. Using maps, LTE kept dropping out to 1X and 3G. Swapped out the SIM card from my 8, same thing. Full restore. Nothing. Called Verizon, exhausted all the troubleshooting. Took my 8 out for a spin around town, was weak but loaded YouTube and Netflix on 1 bar. Barely played but at least it launched on the 8.... put the sim back in the X... total snail. Safari, barely loaded google. I see a lot of us are affected. And my model number is the Quallcom 1865. Not the Intel 1901 which everyone keeps saying the 1801 Quallcom model is better? I don’t think so at all.

WiFi is perfect. It’s lte bouncing around to 3g. Some people say they replace the phone and it’s ok. I can’t see that. Lte and 3g are the radio part of the phone. It doesn’t matter what network you have, a bad radio is a bad radio no

No. Not returning it. I feel it’s a network communication error with the iPhones radio. I just tested both 3G and LTE and very impressive performance for the area im in. Tomorrow at work I’ll have the best answer because I use it heavily for 10 straight hours.

Seems ok today. Like I said, yesterday was a complete nightmare but today I tested both bands in low signal area and seem ok for now. I don’t think it’s a hardware issue. There’s too many complaints about this. I feel it’s our carriers having radio communication erro

I’m with O2 , and I think you’re right. There’s a cell mast near me , which should be giving out a nice signal . But for one reason or another , they just can’t seem to get 4G runnin. This has been going on for weeks!!

Hmm. Strange. Im in a very marginal area but I swear for sure I’m supposed to have much better data than what I’ve been seeing. I will test again at work tomorrow which is 15 miles away from me. That’s the best way to test because I know exactly how every phone behaves. But I did test it before with almost no LTE and was loading everything perfect. Very strange.

Ok..... at work. Um. Something is definitely strange. I’m holding 4 bars of LTE and blasting through everything with zero lag. Netflix, YouTube, amazon movies.... the loading time doesn’t exist. I’ve never seen something blaze so fast before. I know the dead spots here and they no longer exist. I ran a speed test and was blown away by the results. Unfortunately this page won’t let me send a screenshot of speed test but I’m 137 on the down and 34 up!!!!!! How is that even possible when verizons max output is 7-10 mbps???? I’m hitting numbers high as my home network. So yeah, I guess you have to leave the area for a mile and BAM!!!! And also no lte drop either. I have a brand new replacement coming tomorrow but obviously there’s clearly nothing wrong with this. For now.

I’m very very disppointed about iPhone X. I faced with “no service” after I went to low signal area. After I was out from there, my iphone still had no signal all the time. It worked well only after resetting the network. So I went to Apple authorized service provider and I got the new ones for 2 times But same problem still exist with my current iphone. I don‘t know that ’s because of intel chip or not. But another low cost phone have not this problem. I feel I waste my money for iphone X. Apple please solved this problem.

I have sent 2 back and on my third and all the A1901 models have this week signal problem. My friend also has it. I have them side by side with my 6S and the X has reliably half the reception. I am told the model A1865 does not have it but I have been unable to get ATT to send me one of those.

I have done the full trouble shooting with two Apple Chat people and 2 on the phone people - 4X total

All steps on the document on their website INCLUDING going back to ATT and getting Pinged, New Sim Card, Verifying no outages or tower maintenance in our area.

Apple clearly knows this is a problem and disappointingly to a customer that had their first Mac computer in 1986, letting the customers get screwed. Looks like I will finally Jump to Galaxy unless they make this right. I do not need to be treated this way for $1000

Unfortunately this has nothing to do with switching the internal modems or any of the other useless, time consuming procedures that tech support puts you through, none of it works nor will getting replacement iPhone Xs. You need to be in high signal strength areas for cellular or WiFi for it to be reliable if not expect completely unreliable service. It’s a “city” phone. I should have gone back to my 7+

I now own both the A1901 and the A1865 models.

There is no doubt at all about the A1901's failings - I've had plenty of trouble in areas that I've known for many years to allow reliable cell phone use. My iPhones 4, 6 Plus, and 6s Plus *never* had trouble in many areas that the iPhone X has been failing.

I have more recently had dropped calls and other issues with the A1865 model too, but have so far only used it in an area of Florida (Naples - Tampa) where I haven't previously used a cell phone much. I therefore can't claim on experience that it's just as bad as the A1901 model, but I suspect that it is. T-Mobile's service map shows that it has strong coverage in this area, and it would be surprising if it didn't. My brother bought an iPhone X A1865 - he's an extremely heavy user in areas all over the U.S. and Canada - and says he will be returning it after a month of troubles using its cell phone.

So the problem with the iPhone X seems not to be related to the different Intel / Qualcomm modems used in the different models. Nor is it related to any failing by cell system providers. It's something else in the Apple phone, and it's long past time for Apple to acknowledge it and redress it before it permanently damages its relationship with business-owner customers like me who have contributed significantly to its success.