Iphone X weak signals

I received my iphoneX yesterday and set it up with my previous cellular network. Since then i have noticed that signals strength is significantly weaker than before both at home and on the go. Call kept disconnecting while travelling. Never had any sumch problem on iphone 7 ios 11.1 and 11.2beta. I have tried ringing apple care and they have asked me to reset network settings which i have done but issue is still there. My old iphone 7 at same network and same ios is in my other hand showing full signal strength. Is it an issue with iphoneX signal antenna?

Posted on Nov 9, 2017 12:15 PM

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Posted on Feb 19, 2018 1:43 PM

So the issue is that the A1909 model has a modem in the ATT version of the phone that causes a significant signal drop on LTE. ATT only has this model. Verizon has the A1865 Model which is much better.


Apple will continue to Ignore this issue and give you the run around because there is no fix short of returning the phones and starting over. I have spoken with 3 Apple senior managers who have each sent me a new A1909 model, all with the same issues. They all took me through the 10 steps on their site including connecting me with ATT to check outages and low signal (in Chicago - Right!).


If you are stuck with an ATT phone the only way to boost signal is to go into settings and cellular and turn off LTE. You will notice signal strength immediately comes right back up to 4Bars. You will still have 4G just not LTE so will be a bit slower. If you can transfer to Verizon you will get the A1865 Model keep your number and the problem goes away.


Good Luck

231 replies

Mar 28, 2018 9:41 AM in response to showbear

Ditto. Why spend $1200 then be stick with 4- or even 3-G?


Apple support guy was straight with me, though. After replacing my iPhone X still didn’t help, he said leave a comment at apple.com/suggestions which i did. I do like all the other functions of this phone very much and am split what to do. Still considering selling it and buying a used 6s or 7.

Jul 19, 2018 2:45 PM in response to Mbuzard46

I have the A18$5 model and have the exact same issues others are reporting here. My husband has signal on his 6s+ when I have none. Because I depend so heavily on my phone, I even switched networks (from ATT to Verizon), and had Apple replace the phone. Same problem. In desperation I went and got a galaxy S9 SS an experiment, and can make and receive calls from the Galaxy when my iPhone X is completely unable. It’s a maddening situation, because the iPhone X is so much better to use, if only it worked

Jul 25, 2018 2:45 PM in response to Ahsan Ul Haq

I have had connectivity issue since first week i got my iPhone X. My iPhone screen shows full signal bar LTE, but unable to connect to the internet. Never had problem with previous generation of iphone. Been fighting back and forth and they always come up with excuses like my carrier, wait for next IOS update, restore to system settings... The only way to resolve this issue is by restarting my phone and next day it happens again. Customer service recomended me to record a video which i did, retail staff didn't want to see it and restored my phone to factory setting... again. I have been using Apple for 10 years and i won't ever again.

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Iphone X weak signals

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