Yeah. From what I heard, the Quallcom is the “faster” one but not in my case. A1865 is what I have and slow speeds. Can’t even google something. Calls are perfect tho
So the issue is that the A1909 model has a modem in the ATT version of the phone that causes a significant signal drop on LTE. ATT only has this model. Verizon has the A1865 Model which is much better.
Apple will continue to Ignore this issue and give you the run around because there is no fix short of returning the phones and starting over. I have spoken with 3 Apple senior managers who have each sent me a new A1909 model, all with the same issues. They all took me through the 10 steps on their site including connecting me with ATT to check outages and low signal (in Chicago - Right!).
If you are stuck with an ATT phone the only way to boost signal is to go into settings and cellular and turn off LTE. You will notice signal strength immediately comes right back up to 4Bars. You will still have 4G just not LTE so will be a bit slower. If you can transfer to Verizon you will get the A1865 Model keep your number and the problem goes away.
Good Luck
At the moment , my “ iPhone X “ is working a treat now .
My carriers have updated their services , and all is good .
4G , does it cover where you live ?
Don’t do it, I have an A1865 iPhone X on Verizon and I’m getting really horrible reception even after my replacement today. It must be a hardware issue. I’m going to upgrade to an iPhone 8 lol
My phone was doing the same. I turn it off and turned back and on, followed by and software up date .
Same problem in Spain, I bought 2 iPhone X and both same problem. I will ask for a refund before the 15 days... A phone it costs so much as this with weak signal is simply a SHITphone.
See the post from stridr69 in this thread: iPhone X - iPhone X cellular signal strength | MacRumors Forums
I just got my iPhone X yesterday and have the same issue with very weak signal, I am very disappointed for 1300$ phone with very weak signal, will return it tomorrow. I just want to let people aware of the weak signal with iPhone X.
I am having the same problem with poor reception with my iPhone X. My 6 and 8 worked much better and did not drop calls in places I am now losing reception. My wife is having the same problem on her iPhone X as well. We have reset our phones and the network settings but nothing has worked.
Has any one found a fix to this issue?
Thank you.
That is quite a threshold. As for the network connection, I cannot believe that they would even suggest that you should switch to 3G instead of LTE. (Obviously, I believe it, but as you, I would never accept it.) Let us know how the new phone performs. I will let you know if I am able to get my hands on the A1865. By the way, do you use a grandfathered data plan or do you have one of the new share plans?
Re: performance of the newly-replaced iPhone X, I made a call from south Barrie (a busy city in Ontario that is likely thoroughly-covered with cell service). For the first minute the person I called was having trouble understanding me and he was breaking up until I moved about 800 meters west.
Doesn't look good, but I haven't yet tried calling from areas that I know were always reliable with the iPhone 6s Plus, areas where the X was regularly failing earlier this week.
Re: data plan, not sure what info you're looking for. We're with Rogers and have had the same plan for ages, two phones sharing 4Gb of data.
If it's a software change, let's hope they change it back! I'm on my second iPhone X and after one day it too seems to be a weak performer as a cell phone.
Living in southern Ontario, for YEARS I've had only very rare trouble making reliable cell calls. I'd guess that I've had as much trouble with the iPhone X in less than two weeks as I've had with all other phones in years, including an iPhone 4, a 6, and a 6s Plus.
Something is wrong with the X, and if a software tweak can fix it let's hope Apple is seeing these complaints.
I'm having the same problem with my signal in Tulsa, Oklahoma. Just purchased the iphone X and although it's very pretty, I can't hold a voice conversation while sitting in my home office due to the low signal. My new iphone X drops calls constantly or people tell me I'm "cutting out" to the extent that we just have to give up and text. I can't do my job with this thing so it's going to have to be fixed or sent back to apple. My previous phone (iphone 6s plus) worked fine while sitting in the same chair.
I got my phone and from day 1 it’s never worked. The signal never got above 1 bar. When I put a cover on it I had no service. I’ve been fighting with apple and Verizon to get this fixed. Now a month later after they tired different setting my phone has no service at all now. I have a $1200 iPod basically. They decided after calling and fighting with them Verizon is sending me a new phone. I hope it gets better service but I have my doubts cause after talking to apple and they said they know they have a problem I asked how you gonna fix it. The lady just kinda blew me off. I truly believe they don’t know how to fix it. I’ve always loved apple but I’m thinking I might have to go to android. I think they have their **** together unlike apple.
I had the same problem and returned the phone. I was told I needed to activate with the sim card they gave me. Makes no sense. Have not received new phone yet, but hope it may work better. If not I will buy an Iphone 6 as unfortunately I have an apple watch.
Be careful on the new Pixel phones. I understand that they also are having problems. I think they are shipping these new high end phones too soon or there are some serious quality control problems. I will never be an early adopter again.
Same problem in London UK
Purchased phone on 9th December
Weak signals .. not getting 4G .. only 3G
Even posting this message is taking a few attempts
Was using iPhone 7 Plus before and never had thee issues
Canary wharf area
Iphone X weak signals