When cold flash not working IPhone 8+

Did you contact Apple?

Hi,

The best way to submit concerns and feedback to Apple and its engineers is directly via Apple's link created for such: apple.com/feedback

Take care ~

It does not work at 5-6 celsius degrees. I tested it. The 0 celsius is absolutly impossible.

IOS 11.2.5 still same bug, no flash even +5 outside

Hi djtwok,
Thanks for using the Apple Support Communities. I understand that you are having some issues with the flash on your iPhone when it is cold out. I'm not sure how cold we are talking, but you may want to make sure that you are using your iPhone within the range outlined below:

Environmental Requirements

• Operating ambient temperature: 32° to 95° F (0° to 35° C)
• Nonoperating temperature: −4° to 113° F (−20° to 45° C)
• Relative humidity: 5% to 95% noncondensing
• Operating altitude: tested up to 10,000 feet (3000 m)

iPhone 8 - Technical Specifications - Apple

Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures.

Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support
Regards.

I have same problem. About 5-6 Celsius, my and my family member’s iphone x flash not working outside. When the phone reach 8-10 Celsius the flash works again. I hope Apple will change all phones in guarantee.

It is 36 degrees Fahrenheit, actually kind of above the normal weather today and no snow and the flash on my iphone 8 plus won't work outside? I go inside and it works fine. My phone is on inside pocket of my coat next to my body, so it's probably warmer than 36 degrees. I am on my 4th iphone (Had 4,5,6 plus, and now 8plus) I've never had this problem with any of my phones. Is it a defect? Should I take my phone in? I live in the North (Northern Indiana) where it's always cold in the winter LOL Ridiculous.

Yes! I just got my iPhone 8 Plus 256gb 3 days ago. I took my kids out for a walk and it is not too cold, only -2C (29F) and my camera flash wasn’t working. It gets dark here early in the winter so I couldn’t use it. I tried to do a hard reset and test everything and nothing would make it work. As soon as I got home and the phone warmed up (2 minutes) it worked like there is no problem. So sad because my iPhone 6s I had before I upgraded to this would die in the cold and it would be like 30% battery life but turn on when it got warm again and turn on to that 30%. I’m just sad that iPhones don’t do well in colder weather. My iPhone 3 and 4 never had issues in cold weather.

I have the same problem! I would be outside in temperatures between 37-45 F and the flash would not work. Then I would go inside to room temp and it would work. Can I get a replacement for this issue? I have a video proof

Yeah, 37 degrees F and trying to take a picture of my broken car to show insurance. Really ***** I’ll have to wait until daytime and go to the tow yard to take a picture of the car for insurance. My 6S Plus took pics like this all day long. Ridiculous. Apple make this work! I’m inside your precious operating specifications.

Funny, I thought my iPhone 8 Plus was a rare reject that somehow slipped pass Foxconn QC. Now that I see almost 2000 people experiencing the same problem, I am now convinced this is just another bug, of many, in the septic tank of OS’s known as iOS 11. Really glad I made the move from Android to............this??? :^ \

It’s the same for me I paid around 1000 $ for this phone that I was waiting so long ! This is a big mistake from Apple. It’s sad !!!! Can’t believe it ! It’s not fair!! Big deception Apple!! Must do something quick to repair it !!!!

Mee too bro. I live in Australia and the winter her can get really cold. Whenever i would take a photo and be using flash and its 4 degrees celcius. My flash, flashes for a split second but then nothing. So when the picture is taken there is no flash.

I have same problem. iPhone 8 64Gb device in Hungary! Weather 6 Cellsius degrees outside. Flash dont work, the lamp stilworking only the flash when i whis take a photo dont work! All devices in my enviroment (6piece!!!***!) make this problem!!!!!!!!!!!!!!!!!!! When i go inside 20-22 Celsius waiting 2 min and the flash still working!

Hello, just wondering if anyone has spoken to Apple about this issue? Any news that could be shared would be appreciated. Also, I’d suggest as many people as possible report this bug via the feedback tool that can be found here: https://www.apple.com/feedback/iphone.html.

Hopefully this is software related and having multiple submissions to the site on this issue will prompt them to fix it.