In Germany many-many same problem:
did you contact Apple?
Please go report it: https://www.apple.com/feedback/iphone.html
You have to report that to Apple. They don't read here
Contact Apple the more the better. What did they say?
Yes, selfie mode works on my new expensive $1200 iPhone X, but if outside no flash on the regular camera, unless I keep it in a pocket at body temperature and use it quickly and put it away quickly.
Everybody needs to call Apple over and over.
IOS 11.3 is available now, let's see if the probleme is gone. We can all give our feedback here... Thanks
I'm seeing this exact problem on two iPhone 8. We are currently at about 5°C over here and the LED flash does not work until the phone gets into a warmer environment again. There is no error message or anything.
Unfortunately Apple doesn't seem to be aware of this problem at all currently.
I’m having the same problem Apple swapped my iPhone 8+.. same problem still only seems to happen when I’m outside at night in the dark when it’s cold after my phone gets back to normal temperature flash works again .. I’ve videod it on my partners phone to take in to show Apple tomorrow as they won’t be able to see this fault with my phone unless they go outside for an hour with it at night ..
Same problém on my new iPhone x. Not flashing when i take a picture in cold outside but when i came home everything works like a charm. Very frustrated from this issue. But when i try to use torch on my iPhone x in cold weather works OK, only flashing in camera app dont work.
I have same problem. iPhone 8 64Gb device in Hungary! Weather 6 Cellsius degrees outside. Flash dont work, the lamp stilworking only the flash when i whis take a photo dont work! All devices in my enviroment (6piece!!!***!) make this problem!!!!!!!!!!!!!!!!!!! When i go inside 20-22 Celsius waiting 2 min and the flash still working!
I don't think that bringing the phone to Apple helps right now. It's what I did and I'm still with the problem.
They first swapped the camera module -> still same problem
Then they replaced the whole phone -> still same problem
Edit: iPhone 8
please can everyone ring apple care and report this issue I'm on my 3rdn8 plus replacement they say they have never heard of this issue so we need people to make them aware I'm going to be sending my phone off I think as now my case is being heard and dealt with a little better now but I need people to report this so its resolved
Im having the same problem, literally just got mine swapped out not even a hour ago started walking home not even 10 minutes outside the "replacement" did the same thing. It's not even that cold out! When the phone is exposed to the slightest cold temperature the flash does not work. Im restoring my replacement as I type this. It was a waste of time. This is something Apple needs to address in maybe a software update. The Apple tech told me someone came in with the same issue the other day but he couldn't help him because he didn't have an appointment. When my phone warms up it starts working again. I walk to the gym so when I got to the gym lucky my gym is located in the back of the mall I went in and spoke to the tech I said "Look what happens" lucky I made an appointment. I said Im showing you now so when I do come in later it won't look like Im crazy. He noted it in my appointment. He said "Oh I see..." a few hours later at my appointment time he said hes going to swap my phone out but he said had it not been for him seeing it with his own eyes I would have had to record it and bring the video in as evidence because the flash would of worked at that point and the diagnostic showed nothing wrong with the phone.
I dont know if Apple is aware of this issue but they need to fix this, a lot of iPhone 8+ and iPhone X users seem to be having this issue. My friend was with me yesterday in NewYork (colder than today) the same time with me same duration of time spent outdoors and his iPhone 7+ had no issues with the flash. I believe this is exclusively a iPhone8+/iPhone X issue.
They need to seriously address this.
When cold flash not working IPhone 8+
