When cold flash not working IPhone 8+

Does anyone has the Same problem ? When it’s cold outside my iPhone 8+ Flash isn’t working. Even when it’s dark no flash when taking a picture. As soon as I’m inside my house and the phone gets warmer the flash works again. The flashlight is working normal.

Posted on Nov 11, 2017 10:39 PM

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204 replies

Nov 12, 2017 1:04 PM in response to djtwok

Hi djtwok,
Thanks for using the Apple Support Communities. I understand that you are having some issues with the flash on your iPhone when it is cold out. I'm not sure how cold we are talking, but you may want to make sure that you are using your iPhone within the range outlined below:

Environmental Requirements

  • Operating ambient temperature: 32° to 95° F (0° to 35° C)
  • Nonoperating temperature: −4° to 113° F (−20° to 45° C)
  • Relative humidity: 5% to 95% noncondensing
  • Operating altitude: tested up to 10,000 feet (3000 m)

iPhone 8 - Technical Specifications - Apple

Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures.

Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support
Regards.

Dec 10, 2017 9:35 AM in response to djtwok

Literally just had the same problem. I went outside to take some pictures with my girlfriend in the snow and the flash wasn’t working. The torch was always working when we were outside and then when we got back home and the iphone 8+ warmed up the flash on my camera was working again. Its not just apples camera app, it didnt work with 3 different camera apps. To be honest the iPhone didn’t feel that cold. I hope there’s a fix coming for this.

Dec 10, 2017 1:59 PM in response to djtwok

I live in northern Minnesota and I like to take pictures of the Christmas themed park here in Duluth, and I cannot because the flash will not work for me and it’s a disgrace that I cannot take photographs. Minnesota is cold, year round and I hate to turn to androids for photos. They need an update that includes a fix for this problem. I like taking pics with others outside at nighttime but I simply cannot because of the weather. During the winter it’s 20 down to -20 degrees Fahrenheit usually and that doesn’t help at all.

Dec 17, 2017 2:27 AM in response to Stickx30

Agreed. I was quite tempted to switch to Samsung with its beautiful S8 display but having invested in the Apple ecosystem and I am very happy with their other products I was partly tied into buying the 8+ but also really looking forward to all the upgrades I would get coming from the 5S including the wireless charging.

Unfortunately I had to return the first 8+ after getting the crackle in the earpiece while making phone calls which was made worse by the update. I was furious when I went to the Apple shop after paying £1000 and them telling me they would run some diagnostic checks. I said no way, you are going to replace my phone as it’s a technical fault.

Then there’s this fault where the flash doesn’t work in the cold! I don’t like not being able to use features I’ve paid for. One of the reasons I bought this phone was for the portrait mode and slow sync flash. That’s ok when you can get the flash to work.

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When cold flash not working IPhone 8+

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