iPhone X Ghost Touch

Hello, Not sure if only mine iPhone X got this issue, which is ghost touch on my screen! When I browse either news page or Facebook. It always pop up ghost touch! Anyone here can advise? I got video to proof..

Posted on Dec 4, 2017 4:15 AM

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Posted on Jan 16, 2018 9:46 PM

I went to my local Apple store, told them what happened. They took me right away with no appointment (next available appointment was a week later). They had me speak with a manager. Then, They brought someone from the back room. This was the person who would handle my repair. They offered a two tiered solution - calling it a “false touch” issue, they were going to replace the screen. And, if that didn’t work, they were going to give me a new phone.


They replaced the screen in about 45 minutes. It has worked fine ever since.


I recommend going to the store - capture the craziness on video if possible (I used someone else’s phone).

114 replies

Aug 21, 2018 2:02 AM in response to AppleX.

Had my iPhone X for about 2 months, and it can’t go more than 8-10 mins of straight use without it moving by its self and disabling me from using it. The bottom half inch of the screen where the touch bad is is useless when this happens. RIGHT NOW IT MOVING. Like I didn’t pay a $1000 to not be able to use this phone. Disappointed. Unhappy. ******.

Dec 25, 2017 5:43 AM in response to AppleX.

esteemed applex in my case is the same. The problem started on Monday and worsened each day until it became unusable. I'm on vacation and I can not change the iPhone until February but as in all cases I want to change it for a brand new, not a refurbish. in your case the model that you replace starts with "n" or with "m"?. The first letter of the model describes what type of unit it is, whether it is brand new or refurbish. thanks for your answer.

Jan 25, 2018 7:40 PM in response to AppleX.

Having the same issue with my iPhone X, bought it 2 weeks ago. And now its screen behaves like crazy, like someone is touching it, but it's not. Very annoying... Have latest iOS 11.2.5 installed onboard. I'm very disappointed, did not find any software solutions in the Internet. Going to call my reseller and ask for guarantee.


Does anybody have any updates on own cases? Is there a quick fix that I can apply at home?

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iPhone X Ghost Touch

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