iPhone X Excessive Data Usage

Mine was eating up cellular while I was home in WiFi. Turning off these switches did the trick for me. My hog was Youtube. Seems videos on the X are heavy users. Some say due to the new screen resolution. Others say that’s bull.

My cellular data usage has dropped significantly by disabling iCloud drive and the Photo Library from uploading via cellular data. Now they only upload when connected to WiFi. Problem was I recorded some videos while I was away from a WiFi and it uploaded the videos to the Photo Library over the cellular connection. I checked my data usage after I got an alert from VZ stating I had reached 90% and I saw huge data usage the same times I was recording videos.

There may be some other oddities like Safari using 50MB to do a search, but I haven't noticed that yet. For the first time since getting the iPhone X, I now have extra data to rollover into next month's usage.

Update: my carrier allowed my to downgrade to the iPhone 8 and low and behold it is doing the same thing. Just setting up the phone via an iCloud backup cost me data! I have an appointment to talk to Apple care tonight. At least this is now a $700 paper weight and not $1,000 paper weight.

As long as you have an Apple product as your phone, this problem will persist.

As an update to my previous posts, I have accumulated 5.4G of "Apple ID Services" data since January 15, 2018 - which is less than a month. Supposedly, Apple is looking at deeper Siri integration, Animoji with Facetime, etc. for the upcoming iOS 12 but this problem is the one that significantly needs more attention. Unfortunate and difficult to understand why we have had to pay for data Apple forces us to use for more than a quarter of a year now.

Do I really have to look at Galaxy S9?

I have used 2.4MB with 1.9MB used for Push Notifications in a couple of days in Apple ID Services, and I'm almost always in Wifi. Not sure what this is about or why it doesn't just use the Wifi connection. Anyone? This amount isn't a deal breaker as it will add up to about 30MB a month but it's interesting that it uses cell data for this feature rather than Wifi when Wifi Assist, iCloud Drive, and Data Roaming are turned off.

Sure houdiniyoda.

You can change the brand or more just up to your favorite. Because we are using mostly top of the world brand Apple in here. You can learn knowledge to wide the technology ability. But im sure with you that the Apple not just as you said siri and the jamoji video calls only. Im just afraid that our in the small people amount to learn day by day about the technology in each so not simple. So that why you only use the siri and the jamoji video call only. Let's try with this particular product more than you will see how your phone changing. Maybe in the future Apple must have me working there. Lol. As you know the background behind the screen? There are all of the particularly and i was changes it some time so funny. I love it.

You’ll be fine now. Might want to turn off iCloud Drive and Dara Roaming too. There doesn’t seem to be much of a middle ground with this cell data. You’re either downing cell data like a drunken sailor or none at all. I’m afriad to turn it on EVER.

Any news on this issue? I'm experiencing the same problem right now. I was 7 days into my mobile data plan and I'm almost always at a wifi location, all of a sudden I got notified by my service provider that I'm over my 1 GB data usage. I never had this issue before. There's definitely something wrong with the phone.

Now I turned off all my data, icloud, and background app refresh to see if the phone continues to use up data... Hope Apple does something to fix this.

Thanks.

I had the same issue since 2 days ago, after investigating on my iPhoneX i FOUND THE CULPRIT of both symptoms: iPhone getting hot and consuming data.

CULPRIT: Photos app, uploading items (photos & videos) to the cloud, even having previously UN AUTHORIZED the app to use cellular data to upload items.

For some reason this was changed, the app was re authorised to use cellular data, and it started uploading items.

The unexplained thing is why, even after uploading all my items to the cloud (more than 43.000), sometimes they must be uploaded again.

Still a mystery.

My problem is solved, i PAUSE the Photos app uploading of items while I am on cellular.

I have the same problem with my iPhone X. It pulls data while I am teaching. Last Monday, it pulled 1gig while I was at work. No open apps, never using phone while teaching. Verizon told me it’s an Apple data software issue. I was told to turn off cellular. THAT IS NOT A FIX!!!!!

I believe the OP stated that he has already done the recommended... but as for ATT specially, even though the following is a great and useful tool I’m still largely regretful of being a customer of theirs, overall their services/connections/speed are surprisingly fast and stable being completely reliable. It’s their customer service that absolutely ruins it for me. I swear sometimes it’s like they march to their own beat and seem to be from a 4th world country. Sort of how I though Apple was and had become since the launch of the iPhone 5, but seeming to be angels on cloud 9 compared.

Anyway, if you want to ask ATT exactly how much

data was used between two specific dates they are able too not only show you but how much data is

The had to go on the Verizon Unlimited Data Plan to avoid overages on our two phones. The Verizon techs were absolutely no help and the store reps stated it was an Apple software issue, and wait for a patch. I couldn’t wait with data burning like a bonfire while I was on WiFi or not even using the phone.

I would be teaching and the data usage showed according to Verizon Tier 2 Tech that I was burning a gig a day like I was steaming a movie. Ridiculous problem that Apple needs to address.

I have a solution provided by Apple for the issue of iPhone X (IOS 11.3) iTunes Accounts in System Services using massive amounts of cellular data every 3 hours. The solution is to turn off "Settings:Music:Cellular Data". Also turn off "Settings:Music:Show Apple Music".

I don’t think there is a reasonable solution yet. Turning off cellular is not an acceptable option to me considering the cost of these iPhone Xs. It renders the phone useless (no calls, text, email etc while it’s turned off). I was also burning cellular data while on my own WiFi AND while at school teaching. Our only viable choice, to avoid overages, was to the VERIZON Unlimited Plan. For years, we shared 12g between mine and husband phone and NEVER had an issue with cellular data being utilized at inappropriate times.

I've just recevied my first bill for my new IPhone x, and it over 200 quid!!!! Apparently I have used 3gb over my 6gd allowance.

within the data usage in stats I've used over 70gb!! so it looked like I have got off ligthly.

The stats are impressive..

system services = 24gb

uninstalled apps = 5gb

youtube = 1.5gb

outlook = 4gb

safari = 5.5gb

mail = 5.1gb

facebook = 12.3gb

expressvpn = 6.8gb

you wouldn't think I have wifi at home. I'm not using the Iphone any differently than my last one where 3gb would be more than enough. What's going on!!!!