Iphone 8 plus microphone issues

The microphone on my iphone 8 plus is constantly fading in and out. I may have a perfectly fine conversation over the phone for 10 minutes or so, but in the end I always end up having to switch to the speaker because the people on the other end can’t hear me.

Anyone else experience this? What can I do?

Posted on Jan 13, 2018 12:12 AM

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Posted on Jul 14, 2018 10:30 AM

I did a few things that seems to have helped quite a bit. I set LTE to data only and disabled the background noise filter as others have suggested. I don't have anyone complaining now when I'm on speaker or not. I'm suspecting that the LTE thing is the culprit and not necessarily the microphone. The reason is that all other applications not making calls were able to hear just fine. I also downloaded a spectacular app called Lirum info. There is a lite version for free but you need to pay the 2.99 for the full version to test your microphones. Its a very complete diagnostic app that gives you access to nearly everything on the phone and full diagnostics. The tech at the genius bar was even a bit amazed when I brought my old Ip 6 plus in for a new battery! Anyhow I'm not trying to sell the app, but I tested all the microphones using it. They are all functioning perfectly. So, I know that disabling the LTE for calls was most likely what was causing the problem. At least in my case. I'm not sure what the LTE on calls does, but disabling it did nothing that I can detect to call quality or performance. But it did seem to fix the muffled mic issue for me. Apple needs to look at this.

122 replies

Jun 28, 2018 3:25 AM in response to babette71

I hope this reply reaches everyone out there who is having problems with the 8+.

My phone worked well for several weeks after I replace the Sim card and Verizon switched to Data only in LTE.

All of a sudden is acting up again. People can hear me. My voice is breaking up and now I am having trouble hearing other people!

I am so disgusted and dealing with inconsistencies of this phone.

I know it will be a chore trying to get my money back but hopefully I can do this through AmericAn Express. I will have to provide much documentation but I have been saving everything.

I really hope that everyone experiencing problems with this phone can get their situation under control. Things used to be so simple!

Jul 2, 2018 2:57 PM in response to Nexifer

I hate this phone so much! It is the bane of my existence! I am about to contact Apple once again because my third 8+ phone it’s not only having the microphone issue but now I am having terrible connections and can’t hear other people and calls are being dropped right and left. I thought I had the issue solved but was only

Jul 2, 2018 11:02 PM in response to whaddabeach

I hate this phone so much! It is the bane of my existence! I am about to contact Apple once again because my third 8+ phone it’s not only having the microphone issue but now I am having terrible connections and can’t hear other people and calls are being dropped right and left. I thought I had the issue solved but was only temporary. Right now I am using an iPad mini to reply to this message and I’m having trouble typing on it. I also have this lousy two factor authentication thing which I’ve got to get rid of on my iPads. Apple is getting way too complicated for me

Jul 14, 2018 10:45 AM in response to Nexifer

lte data only is good (especially when traveling) and also the noise-filter disabled. But people were still complaining. What I wrote before was a true fix for me and nobody complains that they can't hear me clearly. I don't have to put it on speaker or use a headset. IOS12 is coming and that could make a difference for some.

Jul 15, 2018 9:42 AM in response to 1124sg

Personally I think the iPhone X is a downgrade from the 8 plus. I originally ordered one at 3 AM blah blah. Then I went to the Apple store and looked at it. Long and skinny display. Yeah it’s oled but everything is smaller due to the width. I canceled and got the plus. If they make an X plus I might consider that an upgrade if the phone works properly. For me personally the X is not good even if it’s more expensive.

Jul 22, 2018 2:30 PM in response to 1124sg

I give up! Apple you have killed my business and not one person can hear me when called. Saw hundreds of pages of complaints and you know about it. Ok, glad to see that in September the new and supposedly improved 9 & 10+ series with 6.1” screen is coming to market. I have called Tech Support at both Apple and ATT to alert them that I expect every penny back as I trade up to the newer model. This one is terrible. I have gone to ATT and they changed a couple of settings. Went to Apple and did same. This phone and its Mic are bad. When MIC is tested, it tests out fine. But even the Apple Engineers told me that they could not hear me and are puzzled what to do. Folks, time to upgrade but do not get spanked for discounting this poorly created phone. I will not allow them to insult me with just $200 buyback. Nope, not after spending $900. I’m upgrading as we are screwed into apple devices with iTunes and btw, they erased more than 100 paid for songs and now refuse to reinstall them back to my account. Apple, what has happened to your company?

Jul 22, 2018 2:34 PM in response to jutter79

When I was in Madrid Spain, walked into the Apple store there and showed them my phone. They looked at me and it then said: “ we know all about these issues but do not have a fix. Sorry be cannot do anything”. Nice. So it confirms to me that not only in the US are many of us aware of this issue but now in Europe or at least in Spain they were well aware. Very nice about it mind you, nevertheless, aware of the matter without any recommendations. I want a new upgraded phone the moment it comes out and switch me out of this 3rd 8+ in 6 months.

Jul 22, 2018 11:19 PM in response to Nexifer

It’s definitely not a downgrade. The camera is better. I do not like the fact that there is no home button. It’s a real pain. I don’t know what Apple thinks they’re doing but now I hear they’re going to discontinue the 10. I didn’t like the clunking size of the 8+ and prefer the slimmer 10.

I really disgusted with Apple products lately. I got a new iPad and I don’t like it. It’s just not working properly.

I think I might return the X I’ll just go get an android. I wouldn’t trust another A+ again and she’ll wear it but that it has a microphone issue and then I still wouldn’t touch it.

Jul 23, 2018 5:03 AM in response to 1124sg

I’m on my 3rd new iPhone 8! I am having the same problems as others have w 8+. Apple tells me it’s a problem w Verizon (they sent booster) and now Verizon tell me it’s hardware problem w Apple mic. I can’t make business calls because they can’t hear me as they report my voice fades out!

I have spent endless hours trying to solve this issue! In addition to the time and money driving to the Verizon store(2 new SIM cards) and Apple store to restore, replor do tests in my phone. This has been going on since May 1918! I could cry 😢

Jul 26, 2018 12:31 PM in response to whaddabeach

I finally got Apple to upgrade me to the 10 but as I had not purchased the phone but was paying for it monthly I did not need them to offer me a crappy deal on buying back this POS.

I buy everything through American Express anyway and would have definitely gotten my money back because of the huge file that Apple had on me.

I refused to pay for the phone any longer and had already stared a dispute case with Amex.

Apple offered me the 10.

I took the offer but Don't like the phone. It is difficult to operate as it does not have a home button.

I will never buy another Apple phone. I don't know what this company has done but the androids are so much better. The batter life is way longer. The camera is great and ease of operation makes it an ideal choice.

Getting use to an Android is no more difficult than using the 10 which is a real pain.

I have had it with Apple!

Aug 29, 2018 2:01 PM in response to McChazza

While that may work, unfortunately we're still dealing with a phone that isn't produced properly. I too am having the "I can't hear what you said, can you repeat that?" conversations with clients and family members. I've tried dusting out the microphone, cleaning the phone, blowing into it, and switching on and off all of the recommended google ideas to no avail.

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Iphone 8 plus microphone issues

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