I finally got Apple to upgrade me to the 10 but as I had not purchased the phone but was paying for it monthly I did not need them to offer me a crappy deal on buying back this POS.
I buy everything through American Express anyway and would have definitely gotten my money back because of the huge file that Apple had on me.
I refused to pay for the phone any longer and had already stared a dispute case with Amex.
Apple offered me the 10.
I took the offer but Don't like the phone. It is difficult to operate as it does not have a home button.
I will never buy another Apple phone. I don't know what this company has done but the androids are so much better. The batter life is way longer. The camera is great and ease of operation makes it an ideal choice.
Getting use to an Android is no more difficult than using the 10 which is a real pain.
I have had it with Apple!