iPhone x - water damage??

elfhoobos wrote:

People here are talking IP67 is advertised but not properly guaranteed. What you said is correct but does not make any sense here.

I hope people like you can learn how to make meaningful contributions instead of creating garbage online.

I take it as marketing speak. You can see SUV commercials where you see a vehicle going over rocky terrain or driving through a slalom course. Maybe that Mustang commercial where the inspector was a NASCAR driver instructing the driver to slide into a parking space like a stunt driver. There's always that fine print saying that's a closed course under controlled conditions, with a professional driver. What they don't tell you about the SUV commercial is that they had a dozen SUVs on the set and each and every one had to be towed away after something broke.

At least Apple has terms that say even with IP67, try not to get it wet.

Apple is responsible for its communication to the public. When we are forced to see extra large billboards showing the iPhone in a beautiful water splash, or half underwater pictures of a dog or a kid titled “shot on iPhone” ... what message is Apple sending? I don’t think the message is: “To prevent liquid damage, avoid exposing the phone to water. If you do you might have just wasted $1500” ... So, I think, if the brand has integrity needs to take responsibility for the carefully planned manipulation of the attractive billboard message before demands that the consumer reads the small boring type. I mean, just if we want to care about integrity.

Sure thing... because they didn't go out of their way to imply the phone is waterproof. Like this shot, from under the water. The point people are making is it was implied, and light exposure shouldn't cause an issue. It should be able to withstand ip67 specs, which in turn no one could actually prove they didn't break of course therefore automatically voiding there warranty:) They have defective seals, that apple is able to bypass covering through legal wording in the warranty. They will be sued one day and they will loose. Look back at the stupid antenna issue on the iphone 4s.

Ben

Yes... My iPhone failed due to a manufacturing defect (aka a bad seal). Which is why apple should but won't cover it. It's their choice to loos customers, I know I know, a few here an there won't matter to their bottom line. But when you have billions in the coffers, there's no reason to loose customers, take care of them, find the problem, and fix it so it doesn't cause issue in future products/production.

To quote again:

Splash, water, and dust resistance are not permanent conditions, and resistance might decrease as a result of normal wear.

We don't know what specific wear characteristics affect the certification and what wear the phones that were damaged were subject to; I don't think anyone was complaining that their phone was splashed as they were taking it out of the box for the first time and was instantly rendered dead.

You will be waiting a very long time. Apple has no control over pictures and photos of people taking underwater selfies any more that they do of people dropping iPhones to test them. Apple's statement is that the iPhone X meets IP67 lab testing and one of the items included in that standard is testing at 1 meter for 30 minutes in still water.

All of this comes from ratings for watches and has been around for quite a long time. So have warranty claims, denials and lawsuits.

I had a similar problem, My X splashed and stopped working, I took my phone to the store and they said I had no guarantee for contact with water, they opened it and showed me that I only had water damage from 1 side only,

I explained that by common sense, if it is only wet on one side was not submerged, and advertising says that in theory you can submerge 1 meter for 30 minute, but clearly it is a lie

I recently purchased a new iPhone XS and took to the local pools for spa and the phone just died so I thought the battery flat but, when got home to recharge the phone didn’t work?

Apple ‘s statement that, the iPhone XS is water resistant and water proof upto to 2 meters is not correct and misleading information. Apple should take care ownership of error made to maintain its good faith in the brand...

Am I wrong that Apple claimed ip67 in keynote? Ip67 is not a worry about moisture in from humidity, ip67 is a submerged equipment.

Water resistant does not mean "waterproof". The claims are not bogus. What's bogus is your understanding of what that rating means.

And yet Apple specifically advises against using the “water-resistant” iPhones in “very humid” environments.

Hello,

Unfortunately i am facing the same issue my phone got slightly wet and now is not working.

Apple is asking me to pay approximately 750$ in India.

Is there any other solution? Did you guys have to pay to get a replacement?

Any help would be much appreciated..

I think the next time this crops up we need to have the dictionary definitions of "water-resistant" and "water-proof". We've said countless times the two are very much different.

After that, I bet you any money no one will even touch this subject. Some might, but then again, there's the dictionary. Who's going to argue with Merriam-Webster? Just the same as you can't argue with Rand McNally.

I have never taken out my iPhone in rainy conditions. Any kind of rainy conditions. But then again I have my phone in an Otterbox Defender Case, with the screen protector punched out. Even then my phone does not come out.