iPhone x - water damage??

Well no one can stop you.

But you might want to check out the warranty for similar devices; for example the Google Pixel 2 is also IP67, and look what its warranty has to say:

This Limited Warranty is only valid and enforceable in locations the Phone is sold and will apply only if you purchased your Phone from Google or its authorized resellers. This Limited Warranty only applies to hardware components (and not any software elements) of the Phone, and this Limited Warranty does not apply to damage caused by normal wear and tear, accidents, misuse (including failure to follow product documentation), neglect, disassembly, alterations, servicing other than by Google authorized technicians, and external causes such as, but not limited to, water damage, anomalies in the electrical current supplied to the device, and extreme thermal or environmental conditions. This Limited Warranty does not guarantee that use of the Phone will be uninterrupted or error free.

Google Hardware Warranty Center

Also, though the Samsung Galaxy S9 is IP68 waterproof, its warranty states:

This Standard Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical stress; …

Samsung USA Phone Warranty: What is Not Covered?

blameitonben wrote:

Here's the deal though... The Galaxy actually functions after being submerged (deeper, for a much longer period of time). I've tested it on both, the iPhone failed.

Your iPhone failed.

Others have not; things can happen with every device.

What to do if Galaxy S9 Plus is water damaged, shows black screen and won’t turn on

S9+ Black Screen After Getting Wet

Yes... My iPhone failed due to a manufacturing defect (aka a bad seal). Which is why apple should but won't cover it. It's their choice to loos customers, I know I know, a few here an there won't matter to their bottom line. But when you have billions in the coffers, there's no reason to loose customers, take care of them, find the problem, and fix it so it doesn't cause issue in future products/production.

I have the same problem!!! My iphone X was only used for 2 week I got wet while was raining 🌧 the cell phone was in my packet and when I get home it turned the screen black and the charging spot doework neither wireless charger!

Thanks apple! I spent 1 thousand dollars 💵 for it! And it’s can’t resist a little water’s rain inside my jean’s packet! I’ll never buy an iPhone 📱 again!

I have this issue with a 3month old X. Fire sprinklers came on in a club and now it won’t switch on . Apple say all 3 indicators have been triggered. Surely there is a problem with these phones. It was hardly 1 metre of water pressure for 30 minutes which is what IP67 means. The IP67 rating is a joke!

What’s funny is when you read or hear “water resistant” you think of a watch that can be submerged into water with no issues. I’m a machinist and my digital mitutoyo calipers are ip67 and can be submerged into a tank of coolant with no issues of the encoder giving me an accurate reading. So when apple says “IP67” they should stand by it....

You are wrong, the IPhone X is designed with an IP67 rating, same as the 7 and 8’s but was touted by Apple as being splash resistant and better than the others in that regard. The rating is for 1 Meter SUBMERGED for 30 minutes without letting moisture in.

I think the problem is not wether apple cover warranty on phones with liquid damage, wich is ok if its stated like that, but the real problem is wether they are actually IP67 or not, since a IP67 water resistant mark, should RESIST at least these kind of accidents described in the thread, if not, it is not IP67, wich is a misleading communication and wrong specs, or is a problem in the assembly, which in both cases is manufacturer fault... therefor they should responde. Theres a clear glitch and identified problem on the iPhone X and they should address it, and compensate those who has been forced to pay for their problem (again, or wrong specs and not really IP67, or problem in the assembly)

To quote again:

Splash, water, and dust resistance are not permanent conditions, and resistance might decrease as a result of normal wear.

We don't know what specific wear characteristics affect the certification and what wear the phones that were damaged were subject to; I don't think anyone was complaining that their phone was splashed as they were taking it out of the box for the first time and was instantly rendered dead.

I had an issue with a month old iPhone X. Initial discussion in an iPhone Store told me that water damage was not covered. I pointed out that it was specified as IP67 so should be good for immersion. I was then told to contact customer services which I did. Stating that the specification was on the apple website. I was asked to send in images of the device for evaluation by the engineers by a senior customer services representative. Five days later they have agreed to replace/repair the device.

I got problem with the face id & apple support told me because of water demage, i actually realized that samsung note 8 is better quality than Iphone X, because Note 8 has been proven it’s really water resist.

Unfortunately, as a apple loyal user, i very very dissapointed and regret that i spend for such an low quality product without any peace of mind warranty

Have you quoted the IP67 clearly stated in the iPhone X spec on their website. Should withstand total immersion to one metre. I had a discussion with customer care and the device is now on its way back for repair or replacement. Fingers crossed.

But it is advertised as being able to withstand rain and even “immesion” (lol @ u) under very shallow water for up to 30 minutes. U dont get the IP67 rating if its not somewhat water-resistant.

Ive dropped my iphone x in the water. And it still seems to be working fine. I dropped it in the toilet (lol @ me) so i then had to wash it under the sink for 30 seconds max. I also regularly take my phone in the steaming hot shower for no longer than 30 minutes. But mine is working ok.

Clearly Apple cannot figure out who really did not SUBMERGE their phone beyond the allowable limits of an IP67 rating, but the original poster claims that it got hit with a few drops of rain. He could be lying. And by taking the phone apart, a trained technician should be able to tell, granted the adhesive they can ALSO be inspected. But i doubt they can check the adhesive. So in short, they can’t really tell what the real problem was. Was it the customer? Or the adhesive?

If it was the adhesive , the Law requires apple to stand by their claims under their own warranty. Since it is clearly poor craftsmanship. And the guy was sold a bunk phone.

If the adhesive was fully intact, and i don’t think there is a way to really check that (at a store level anyway).....then clearly the guy needs to pay up for a new phone. He submerged it beyond the stated IP67 limits to allow water to seep through the cracks of the adhesive.

In any case, advertising that its IP67 water resistant and then turning around and saying you can’t warranty water damage should not be able to hold weight. If they want to advertise it, they should put their money where their mouth is.

I feel a class action law suit coming on. This is their “gorilla glass” con job all over again.

My next phone will be a Samsung. But i do wonder WWSD...

The chipmonk wrote:

But it is advertised as being able to withstand rain and even “immesion” (lol @ u) under very shallow water for up to 30 minutes. U dont get the IP67 rating if its not somewhat water-resistant.

No. It is not. You don't know what you're talking about.

Was my comment deleted?

Ok. You can delete my comments here. Everything I said was not news or even something that happened 5000 years ago. Anyone can clearly see what you are doing.

Deleting my comments is only going to make me look for other ways to make the truth known. Try to shut me down. I’ll be your next Alex Jones. Lol.