Getting "Not Authorized" when trying to send a UNIX command as root to macOS Sierra machine
I am running Apple Remote Desktop version 3.9 (382A110) and am managing two machines:
Machine #1: a MacBook Pro with El Capitan 10.11.6 (15G19009) installed running ARD version 3.9.3.
Machine #2: a MacBook Pro with macOS Sierra 10.12.6 (16G1212) installed running ARD version 3.9.4.
I can Observe, Control, Curtain, Copy and Install packages to both machines but Machine #2 cannot be sent a UNIX command as root. The request fails and I immediately get "Not Authorized" under the 'Task Status' column.
Specifically, I am trying to do the following:
Reset the machine's sole admin account using 'passwd'. For this example, the account is simply named 'admin'.
From inside of Apple Remote Desktop, I select Machine #2 and click the UNIX button (ie, Manage > Send UNIX Command).
Here is exactly what I try to run:
passwd admin
AdminPassword
AdminPassword
For the 'Run command as' option, I select User: and enter "root". Then I click "Send". Immediately fails. ARD returns with "Not Authorized".
This exact same process works on Machine #1 but not on Machine #2. Both machines have been restarted, are fully patched and up-to-date.
Does anyone have any clues?
MacBook Pro, macOS Sierra (10.12.6)