Carplay in Honda not working with new IOS 11.2.5

I bought my 2018 Accord in December 2017 and the applecarplay worked for about a day. I have tried ALL that is and has been suggested in this thread. The Honda guys don’t know what to do about it. IT IS A HONDA PROBLEM and not an Apple issue. Applecarplay works fine in the Dodge. The only way I can get it to work is to do the factory reset while the phone is plugged in. Some times it takes another factory reset for it to work. Then it lasts only for a few hours. Sure hope it gets sorted out other wise I may have to go the lemon law route. Love the car but the connectivity was also one of the deciding factors.

My dealer said to reset the honda head unit to factory to default settings. This did not work for me but this is perhaps because I had updated to a beta version of iOS 11.3 based on commentary elsewhere that indicated this worked.

'Would love to know if being on iOS 11.3 is likely to be the problem or not. Doesn't seem like it should be but maybe Honda's head unit doesn't yet support 11.3?

I am having the same experience on my new 2018 Accord. Apple chat said Honda has a noted USB Port issue with no resolution. I am running 11.2.5 also. Reset to factory setting and it worked for 30 minutes then quit again. Aggravating !

Hey Everyone,

Since Apple is not responding to our new posts on this issue, seemingly because it was marked resolved (incorrectly), I created a new post. If you want to head over there and click "I have this question, too" or add your commentary, it might help. Here is the link: What is Apple Doing to Fix 11.2.5 Upgrade Which Breaks CarPlay?

Thank you.

I just purchased an IPhone 8. I was looking forward to the new phone and using it with CarPlay in my 2017 Honda CRV. What I got was no recognition and not only is it not allowing CarPlay it is not recognizing Bluetooth. I am so frustrated. I read that this is a problem with the update. Apple users are encouraged to always update but apparently this is not wise with this update. For seven months I used Apple car play on an old phone with no issues. Apparently the same issue doesn’t exist with android phones. I wish I was aware of this issue prior to buying the iPhone, I would have considered an Android phone. I hope Apple jumps in to find a solution.

Same problem here with IPhone X and the 2018 Honda Accord. I reset to factory settings and it worked for a few days and now it’s back to not recognizing the phone being connected. Fortunately Bluetooth works but it’s not as good and no maps. I’m very disappointed that Honda and Apole can’t get their acts together and are blaming each other. The customer loses again.

Yes the CarPlay was fine with my old IPhone and the 2018 Accord. When I upgraded to the IPhone X and the new Operating system, it ceased to work. I brought the car to Honda and they have no solutions. I have reset to factory default settings a few times. That will allow CarPlay to work for a few days until it inevitably doesnt recognize the device. So I’m back to Bluetooth again.

I have the same car - got an update notification, downloaded it via home wifi and so far it is working fine. Check for updates and best of luck!

I have the same problem with my Accord 2018, i tried 5 different apple certified cables, resetting the phone and the unit multiple times and i stopped at the dealership, they put the blame on Apple and they said it was something general and they don't have any solution, i would like to know if Apple is aware of this issue and is there any solution to this...

Thanks

jameson.h:

Why is this issue marked as being solved? That does not seem to be the case. The suggestions have not worked for me either. I don't mean to come across as rude, so please take what I write next in that spirit: It seems like you simply provided a generic set of instructions to the first poster - including items that were clearly not applicable in this case. 11.2.5 is the latest officially available iOS version and seems to be playing a causal role in these problems. I look forward to you responding to this loyal community of users. Thank you for your time.

I too am having this problem. I drive a Ford F-150 and not only does CarPlay not work since the update to iOS 11.2.5. the truck won’t even charge the iPhone. It just says usb device does not respond. I have tried all the steps listed to try and resolve this issue. Non have been susscesfull. This is extremely frustrating and even more so since this thread is marked solved and obviously the issue remains unsolved

I'd like to make a very useful suggestion. Go to a Hinda dealership and know what you are talking about before providing an answer. If I wanted to only use Bluetooth, your answer would make sense. However, Bluetooth will NOT, again, N-O-T provide CarPlay capability. When do you geniuses have an expected REAL solution, and if you cannot answer that, is there any chance someone who's more knowledgeable can provide an answer? Sorry to be angry, but when you buy a new car that worked perfectly with your previous iOS, you tend to figure Apple wouldn't break it with an update, and then skirt around the problem and provide generic (and unapplicable) solutions. I look forward to an answer that fixes the issue, not smoke screens. Thank you.

I too am having this issue in my 2018 Accord. I have done all the recommended solutions including trying a Honda firmware update (mine was already up to date) and nothing has worked. The cable still charges the phone in both USB ports but that’s it. @Apple has to correct this. Honda is one of the largest automakers in the world. I feel like CarPlay is an after thought in all of their updates. PLEASE HELP YOUR CUSTOMERS APPLE!

This si what my dealer gave me. They did the reset but that same week, Car play crashed and has yet to start up. I gave up on it and it ***** given that it’s a brand new car and the “best iPhone” (iPhone X). Apple needs to rethink their position in the technology industry because its looking very disappointing in my perspective.