Carplay in Honda not working with new IOS 11.2.5

This is so brutal. There is no loyalty from Apple to Carplay. If this was happening on their iPhones it would have been rectified right away.

What I find frustrating is that they just did a software update to 11.2.6 and the description said that it was to fix bugs with 3rd party applications which I was praying included cars but I did the update yesterday and the problem still exists.

I just purchased an IPhone 8. I was looking forward to the new phone and using it with CarPlay in my 2017 Honda CRV. What I got was no recognition and not only is it not allowing CarPlay it is not recognizing Bluetooth. I am so frustrated. I read that this is a problem with the update. Apple users are encouraged to always update but apparently this is not wise with this update. For seven months I used Apple car play on an old phone with no issues. Apparently the same issue doesn’t exist with android phones. I wish I was aware of this issue prior to buying the iPhone, I would have considered an Android phone. I hope Apple jumps in to find a solution.

I am also having a similar issue... well the closest I could find to my issue. I recently upgraded from a 6s Plus running 11.0.1 to an 8 Plus that came with 11.2.5. I was running my old phone pretty consistently by connecting it to my Chevy Volt’s USB connection to connect to the iPod feature. One thing that stopped my old phone in the past from being recognized by my car as an audio device was that with the update, it kept offloading the Music app since I only use Spotify. In order for the phone to be recognized as an iPod it must have at least one song on it and by offloading it, the song I kept on it just to be able to use Spotify in my car was no longer actually on my phone.

This does not seem to be my current problem though, as if I restart the phone completely before each time I connect it to the cord it will play. If I don’t, it just looks for it for forever. I hope someone has a real fix for this!

After ignoring this issue for some time I did some research the other night and came across this article: iOS 11/11.1/11.2/11.3 CarPlay Not Working - How to Fix.

One of the tips is, "Tip 4. Check your Restrictions - Open Settings app > Tap General > Restrictions > Enter your passcode > Find CarPlay and turn it off.

When I checked my settings Carplay was already turned off. I went ahead and disabled restrictions altogether. The next time I got in the car, CarPlay fired right up.

Hope it works for you.

Thanks for the tip but it did not work. I disabled the CarPlay and all restrictions.i restarted my phone but no luck. I’m going to try my sons Google pixel to see if the android play works.

If so I’ll give my new phone to my wife and get an android phone. Possibly Good by Apple.

Use this option, worked for me. You will have to reset any Home addresses for Navigation, favorites in radio settings etc but this resets your infotainment system. I had very same issue, just updated a new version if iPhone iOS and had issues with CarPlay, now works like a breeze.

fix-carplay-not-working.htm

We bought our 2018 Honda Accord 2.0 Sport in January, 2018. In the last 4 months Apple CarPlay has worked a total of one week.

Here are the steps we have taken:

~ Consulted with Apple Care

~ Use original Apple iPhone cord to connect.

~ Update iPhone ios

~ Soft reset on phone

~ Factory ReSet on car Infotainment system

(This keeps it working for only short time)

~ Put in an online repair “ticket” with Honda 3x

~ Spoke with Honda In-Car Technology 2x

~ Registered complaint w Honda Automobile

Customer Service. Betty had me take car into

local dealership.

~ Service manager noted CarPlay “saw” my phone

(icon lit up), but wouldn’t allow to “connect”. It

did not work with his iPhone or cable either, so

he asked service techs to look at it.

~ Within hours service tech said: it is a “known

issue” with Honda. They are working on it; there

is no fix available. Do not replace unit, as won’t

work. As temporary fix they disconnected /

reconnecte battery cable.

~ This temporary fix worked for 5 minutes.

~ Spoke again with Automobile Customer Service.

Options are to wait on Honda to resolve this or

start a proceeding regarding car (Lemon Law?).

I ended up taking my 2018 Accord Touring to the dealership. They ended up doing a system update wirelessly (took only a few minutes) and reset the infotainment system and VOILA everything works as it should. Haven't had not one Apple CarPlay connection issue since.

I also have a 2018 Honda Accord and was sold on just using CarPlay with my iPhone instead of paying $1000 more for the Honda Navigation by the salesperson.

What a load of crap.

Carplay works for a short time then stops recognizing the iPhone.

Honda people tell me “techs are working on a fix” blah blah blah.

The only thing that does work, every time, is restoring a Honda settings to factory defaults.

Then I have to reset all my other light settings, Siriusxm stations, etc just to use CarPlay again.

Fed up that both Honda and Apple CANNOT solve this issue.

Agree with everyone that has posted already. I have done all the troubleshooting as previously posted too. I have a 2018 Accord and CarPlay has not worked since Day 1. I have tried multiple resets, cables, and iPhones, and it never works consistently. The only time it may work is when the phone is connected to the car before the engine is turned on. If it gets disconnected mid drive, it will not reconnect at all.

I brought the car to Honda. One of the guys tried his iPhone and it didn’t work in my car (he has CarPlay and it works just fine in his car). He told me to bring it in overnight for a fix. When i was able to do so, the clowns at Honda only tested an Android, which worked, and never tested an iPhone. They returned the car to me saying nothing was wrong with it and i have to fix it myself with phone technology support (wasn’t that their job?).

That is when they told me connectivity issues started with iOS 11.2.6 in February. I called again and told them i bought my car in 2017 and they then said it actually started with iOS 11.1 in October 2017. The problem here is that the technicians don’t have a straight answer. How can I Call the same number twice and get two different answers about the problem? The problem here is that nobody told me, or any of you all, that there are connection problems with CarPlay before we bought. And I, like many of you, got the car for CarPlay. These are deceptive sales practices in my opinion.

I write this to say that this is not all Apple’s fault. My iPhone works in other cars. My other friends with iphones and Carplay have functioning systems. The Hondas are defective, and don’t let them tell you otherwise. I am going to demand that they terminate my lease.

Hi - Had similar issue with my 2015 Honda Civic and was only able to listen through my phone via the bluetooth option. What I discovered is that this was the result of me previously deleting the Apple' Music app. For whatever reason the mid-April update blocked other music geared app from being recognized through the USB port. If you reinstall the app and setup your Apple ID, the USB port will resume accepting Spotify, Sirius , etc.

Im still trying to figure out how to disable the Apple Music from playing during initial plug-in. This annoyance started during an update in February-March and is the original reason for deleting the app from my phone.

I am having the same problem... out of no where!! It worked fine for the past 4 months! The other day out of no where it went crazy... I haven’t updated ... it was charging it wasn’t charging... so I went to port 2.... it started working there for 12 hours and now nothing again... I have booted the phone... turn the car on and off and nothing... I really don’t wanna use Bluetooth ... which kinda works!

I bought my 2018 Accord in December 2017 and the applecarplay worked for about a day. I have tried ALL that is and has been suggested in this thread. The Honda guys don’t know what to do about it. IT IS A HONDA PROBLEM and not an Apple issue. Applecarplay works fine in the Dodge. The only way I can get it to work is to do the factory reset while the phone is plugged in. Some times it takes another factory reset for it to work. Then it lasts only for a few hours. Sure hope it gets sorted out other wise I may have to go the lemon law route. Love the car but the connectivity was also one of the deciding factors.

I finally have breakthrough with getting my Apple CarPlay to work in my 2018 Honda Accord.

Two weeks ago there was an update to our Honda software, which we downloaded from our home WiFi, and installed.

For the next two weeks it worked every time.

The one thing we avoided, as an experiment, was we did not have my husband’s phone enabled for Bluetooth.

After two weeks, we enabled his phone for Bluetooth >> and THAT caused my iPhone to NOT be able to use Apple CarPlay.

I redid the Factory reset- eliminating his Bluetooth connection, and Apple CarPlay is now working on my iPhone again.

Hope this helps someone.

BTW - Honda Automobile Customer Service gave me a nice “loyalty card” for my trouble dealing with this CarPlay issue. Loving my new all weather car & trunk mats, especially now that CarPlay is finally working!

I too did the software update on my 2018 Accord using my home wifi and my Apple CarPlay is now working! I am so happy! Check for updates - it may help all of you who are still struggling with this issue!