My new car no longer recognizes my device as plugged in since I upgraded yesterday morning. So frustrating not to be able to use a feature I chose the car for. Will this be fixed or is there a way I can remove the update?
iPhone 8 Plus, iOS 11.2.5
If CarPlay doesn't work like you expect, here’s what you can check. After each step, try using CarPlay again.
- Make sure that Siri is turned on.
- Restart your iPhone and your car. Depending on your car, you might see the CarPlay Home screen when you turn it on. If you don't, look for the CarPlay logo on your car’s display.
- If possible, connect your iPhone to a different USB port in your car.
- Try a different Lightning to USB cable. Make sure that the cable is certified.
- Update to the latest version of iOS.
- Check your car’s manual for help. You might need to install firmware updates for your stereo.
Learn more about CarPlay and driving and navigating safely.
Same problem here with IPhone X and the 2018 Honda Accord. I reset to factory settings and it worked for a few days and now it’s back to not recognizing the phone being connected. Fortunately Bluetooth works but it’s not as good and no maps. I’m very disappointed that Honda and Apole can’t get their acts together and are blaming each other. The customer loses again.
I have a 2018 Buick Encore . I have an iPhone SE . I am using iOS version 10.3.3 . I'm afraid to update, because CARPLAY is working fine at this point . I understand that once you update to a newer version of iOS you can not go back to an older version . it dumbfounds me how the largest technology company cannot solve something that had worked perfectly in older versions . *** Apple!!!
A question to Honda Accord owners... was your car working perfectly until you updated to iOS version 11?
Yes the CarPlay was fine with my old IPhone and the 2018 Accord. When I upgraded to the IPhone X and the new Operating system, it ceased to work. I brought the car to Honda and they have no solutions. I have reset to factory default settings a few times. That will allow CarPlay to work for a few days until it inevitably doesnt recognize the device. So I’m back to Bluetooth again.
Hello Donald, Thanks for your input. Do you know what iOS version your older iPhone was using, and what model did you have? I wonder why Apple is so quite about this , I'd be hopping mad if I upgrade the iOS and loose compatabiltiy with my 2018 Buick Encore. I wonder why Apple is not addressing this, as i believe the incompatibility occurs in all updates beyond iOS 10.3.3
Hi Jameson.h,
Please return to this issue and see additional commentary. The issue remains unsolved.
Thank you,
Trev
This solution is not working!!!! It just a copy paste generic solution, this is serious Apple !!! Please get your things together and come up with a better idea.... this update ***** !!!!
I have issues with the latest iOS and CarPlay also. I have a Mercedes-Benz A200d and it’s very intermittent, works one minute then the next it doesn’t. God so frustrating!
I have the same problem with my Honda
Is Apple actually working on a fix for this?
Apple came out with a new update to IOS yesterday and so fay my C
arplay is working in my Honda, I hope it works for more than one day because it has been so intermittent.
I found this and my phone was set to NOT accept apple car play in the Restrictions area. fix-carplay-not-working.htm
I deleted all my old iPhone links in the infotainment settings, hard reset and seems to be working as before.
Tried this and it did not help.
Same problem, 2017 Honda CR-V with iPhone X. I think mine started with iOS 11.3 rather than 11.2.5 but basically it will connect for maybe 3 minutes and then disconnects. I am incredibly frustrated.
I spoke to soon. I can get it to work but have to restart phone each time I plug it in, let infotainment center boot up then plug phone in. It is good for the 45 minute commute to work.
Carplay in Honda not working with new IOS 11.2.5
