Carplay in Honda not working with new IOS 11.2.5

My new car no longer recognizes my device as plugged in since I upgraded yesterday morning. So frustrating not to be able to use a feature I chose the car for. Will this be fixed or is there a way I can remove the update?

iPhone 8 Plus, iOS 11.2.5

Posted on Feb 2, 2018 1:16 PM

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Posted on Mar 30, 2018 5:13 PM

After ignoring this issue for some time I did some research the other night and came across this article: iOS 11/11.1/11.2/11.3 CarPlay Not Working - How to Fix.


One of the tips is, "Tip 4. Check your Restrictions - Open Settings app > Tap General > Restrictions > Enter your passcode > Find CarPlay and turn it off.


When I checked my settings Carplay was already turned off. I went ahead and disabled restrictions altogether. The next time I got in the car, CarPlay fired right up.


Hope it works for you.

48 replies

Feb 21, 2018 8:46 PM in response to teilhard74

This is so brutal. There is no loyalty from Apple to Carplay. If this was happening on their iPhones it would have been rectified right away.


What I find frustrating is that they just did a software update to 11.2.6 and the description said that it was to fix bugs with 3rd party applications which I was praying included cars but I did the update yesterday and the problem still exists.

May 5, 2018 5:14 AM in response to Ajcrishon

Agree with everyone that has posted already. I have done all the troubleshooting as previously posted too. I have a 2018 Accord and CarPlay has not worked since Day 1. I have tried multiple resets, cables, and iPhones, and it never works consistently. The only time it may work is when the phone is connected to the car before the engine is turned on. If it gets disconnected mid drive, it will not reconnect at all.


I brought the car to Honda. One of the guys tried his iPhone and it didn’t work in my car (he has CarPlay and it works just fine in his car). He told me to bring it in overnight for a fix. When i was able to do so, the clowns at Honda only tested an Android, which worked, and never tested an iPhone. They returned the car to me saying nothing was wrong with it and i have to fix it myself with phone technology support (wasn’t that their job?).


That is when they told me connectivity issues started with iOS 11.2.6 in February. I called again and told them i bought my car in 2017 and they then said it actually started with iOS 11.1 in October 2017. The problem here is that the technicians don’t have a straight answer. How can I Call the same number twice and get two different answers about the problem? The problem here is that nobody told me, or any of you all, that there are connection problems with CarPlay before we bought. And I, like many of you, got the car for CarPlay. These are deceptive sales practices in my opinion.


I write this to say that this is not all Apple’s fault. My iPhone works in other cars. My other friends with iphones and Carplay have functioning systems. The Hondas are defective, and don’t let them tell you otherwise. I am going to demand that they terminate my lease.

May 12, 2018 4:49 AM in response to Ajcrishon

I am having the same problem... out of no where!! It worked fine for the past 4 months! The other day out of no where it went crazy... I haven’t updated ... it was charging it wasn’t charging... so I went to port 2.... it started working there for 12 hours and now nothing again... I have booted the phone... turn the car on and off and nothing... I really don’t wanna use Bluetooth ... which kinda works!

Jun 30, 2018 11:54 AM in response to donaldfrombohemia

I have a 2018 Buick Encore . I have an iPhone SE . I am using iOS version 10.3.3 . I'm afraid to update, because CARPLAY is working fine at this point . I understand that once you update to a newer version of iOS you can not go back to an older version . it dumbfounds me how the largest technology company cannot solve something that had worked perfectly in older versions . *** Apple!!!

A question to Honda Accord owners... was your car working perfectly until you updated to iOS version 11?

Jul 3, 2018 11:50 AM in response to donaldfrombohemia

Hello Donald, Thanks for your input. Do you know what iOS version your older iPhone was using, and what model did you have? I wonder why Apple is so quite about this , I'd be hopping mad if I upgrade the iOS and loose compatabiltiy with my 2018 Buick Encore. I wonder why Apple is not addressing this, as i believe the incompatibility occurs in all updates beyond iOS 10.3.3

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Carplay in Honda not working with new IOS 11.2.5

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