Were the USB-C ports changed significantly between MacBook Pro (2016) and MacBook (2017)?

multiquestion wrote:

I think there is an extremely easy test... no need for Geniuses.

- Insert the cable in the power supply, you hear click. Unplug, you feel the resistance.

- Insert the cable in the macbook pro.. no click.. Unplug.. no resistance.

- Alternative: Get a Samsung mobile phone, insert.. click, unplug resistance..

Clearly Macbook pro usb-c ports are not designed as the power supply or the other competitor products.

Yes exactly. It's not rocket science.

In fact the "geniuses" attempted to make excuses for why it wasn't a problem. They repairedmy broken butterfly keyboardbut just ignored the port issue and said it was "normal" because it was used. I had to make a huge deal out of it and compare the floor models with my laptop in front of them and finally they agreed to fix it.

The kicker is that the part that is needed to replace the ports that they were trying to pinch pennies on costs just 17 EUR. Surely the labor cost of having to disable it twice costs more than the 17 EUR i/o board.

But wait, there's more! When replacing the ports they somehow broke the flimsy butterfly keyboard they had already replaced once and had to do it again. All in all over three weeks for this.

My experience is that Apple always tries to deny it's a problem first, but most of the time you can get them to pony up eventually but it's always troublesome. The first answer is always "it's supposed to be like that". I've been through ghost images on the retina display, keyboards, battery and now the ports.

And another case: There have been others describing the exact same thing: Charger cable plug loose Also says the power brick is fine, it's just the computer. I hope the new parts have been fixed.

Don’t be ridiculous, of course any other competent user can say whether or not the ports have a loose connection or the cable snaps snugly into place.

Apple has a vested interest in denying the problem, obviously and they often do such as was the case initially with the defective screen coating on first generation retinas. They only later admitted it was a problem. As far as I know they have yet to acknowledge the tendency to stuck keys of the terribly designed “butterfly keyboard”. I know of no problems with the previous generation keyboard and never had any myself. The butterfly keyboard problems are widespread and oft reported.

<Edited by Host>

LOL.

“We edited your post "

Were the USB-C ports changed significantly between MacBook Pro (2016) and MacBook (2017)?" because it contained a poll or a petition. We understand wanting to share experiences, but these forums are meant for technical questions that can be answered by the community.”

Yes, replacing this part makes it good as new. Firm snap/click into place and significant effort needed to remove the cable. Let's see how long it lasts though. It's exactly as it should be now.

Interestingly I noticed that the power brick's USB-C has not worn out like on the computer. It might not be 100% good as new, but it still has a nice firm click/snap when plugging or unplugging the power cable.

This is definitely widespread. My coworker has the same problem with two of his USB-C ports, both are extremely loose on a one year old computer. The ports I had replaced just 4 weeks ago are already getting loose. This is definitely a design flaw since the power brick on the charger never never exhibits this problem and I remove and replug it at least once a day. It's still good as new.