Apple TV 4k Split Green/Red Screen
Hello Community!
I have a problem with the Apple TV 4k and HEVC encoding at 2160p. When trying to play the video, my TV shows a split (side by side) screen with only Red and Green colors. What is weird, is that the progress bar on the bottom is able to display the preview of the video as it should be as you can see in the photo below:
I've tried different encodes (Peak 30 frame rate, 10Bit,etc...) all as testers but all have shown the same results. I've also tried H264 encodes with 5.1 profile and same issue. At first I thought cables, so I swapped out for HDMI 2.0 certified cables (3 different ones from different manufacturers), but same results. I then wondered if it was the TV (Samsung 4k 2017 model year) and went through and enabled HDR on all the ports but still same results. I tossed the video onto my Roku Ultra using the same cables and the same ports on the TV and that same video plays perfectly. This leads me to think the Apple TV is the bad apple in this bunch. I've added the video to iTunes, and the video plays fine within iTunes on my computer.
I've encoded it using Handbrake nightly to get the hvc1 ID that Apple requires. Video details are below. Everything I've read so far leads me to believe that the Apple TV 4k should play this file no sweat...
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (isom/iso2/mp41)
File size : 6.15 GiB
Duration : 2 h 9 min
Overall bit rate mode : Variable
Overall bit rate : 6 825 kb/s
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main@L5@Main
Codec ID : hvc1
Codec ID/Info : High Efficiency Video Coding
Duration : 2 h 9 min
Bit rate : 5 918 kb/s
Width : 3 840 pixels
Height : 1 600 pixels
Display aspect ratio : 2.40:1
Frame rate mode : Variable
Frame rate : 23.976 (24000/1001) FPS
Minimum frame rate : 23.974 FPS
Maximum frame rate : 23.981 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Bits/(Pixel*Frame) : 0.040
Stream size : 5.34 GiB (87%)
Any thoughts on this? Anything I may be missing?
Thanks for any help you can give!
Apple TV 4K, tvOS 11.2.5