Error during installation of 64 bit itunes for windows HRESULT: 0x80073715. What to do?

During installation of iTunes 12.7.3 for windows 10 64 bit the installation stopped with the following error: User uploaded file

part is in Danish

The was a error during installation of the collection "Microsoft. VC....................................amd64""

See help and support for more information. HRESULT:0x80073715.

When pressing "OK" the installation was "reversed"

My PC is an HP desktop With intel core processor i7 920@2,67 GHz, with 6 Gb RAM. the newest Windows 10 (version 1709 build 16299.248)

Grafic card AMD Radion HD 6900 series driver from Advanced Micro Devices, Inc. dated 04-11-2015 version 15.201.1151.1008

Is all "Greek" to me. What is wrong and what to do?


Best regards Hans-Henrik DK

null-OTHER, Windows 10

Posted on Feb 14, 2018 4:24 PM

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Feb 14, 2018 6:44 PM in response to hans-henrikfromsabro

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Right-click on the setup file and run the installer as administrator. It may also help to pre-install the Microsoft Visual C++ 2005 Redistributable. In some cases you may also need to disable any non-Microsoft anti-virus software while installing. A couple of users found they had to uninstall their AV, disabling wasn't sufficient.



Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

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Error during installation of 64 bit itunes for windows HRESULT: 0x80073715. What to do?

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