No luck with running the terminal script. Also restarted in Safe Mode and ran Disk First Aid while in Safe Mode. Still cannot control click apps nor control click some folders and files in my Documents folder. Some will control-click and some won't permissions are identical on files that do and don't, so that's not the issue. Here is the EtreCheck report:
EtreCheck version: 4.0.2 (4A133)
Report generated: 2018-02-17 14:23:41
Download EtreCheck from https://etrecheck.com
Runtime: 3:10
Performance: Good
Problem: Other problem
Description:
No menu on control-click for some folders and files
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
High battery cycle count - Your battery may be losing capacity.
Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.
System modifications - There are a large number of system modifications running in the background.
Hardware Information:
MacBook Pro (Retina, 15-inch, Mid 2015)
MacBook Pro Model: MacBookPro11,5
1 2.8 GHz Intel Core i7 (i7-4980HQ) CPU: 4-core
16 RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 ok
BANK 1/DIMM0
8 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 713
Video Information:
AMD Radeon R9 M370X - VRAM: 2 GB
Intel Iris Pro - VRAM: 1536 MB
Color LCD 2880 x 1800
Drives:
disk0 - APPLE SSD SM0512G 500.28 GB (Solid State - TRIM: Yes)
Internal PCI 8.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 500.07 GB
disk1s1 - Macintosh HD (APFS) 500.07 GB 434.16 GB
disk1s2 - Preboot (APFS) [APFS Preboot] 500.07 GB 22 MB
disk1s3 - Recovery (APFS) [Recovery] 500.07 GB 510 MB
disk1s4 - VM (APFS) [APFS VM] 500.07 GB 1.07 GB
Mounted Volumes:
disk1s1 - Macintosh HD 500.07 GB (64.14 GB free)
APFS
Mount point: /
Encrypted
disk1s4 - VM [APFS VM] 500.07 GB (64.14 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface en4: Thunderbolt Ethernet
One IPv4 address
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 3.16 GB available
System Software:
macOS High Sierra 10.13.3 (17D47)
Time since boot: Less than an hour
System Load: 5.78 (1 min ago) 5.57 (5 min ago) 3.50 (15 min ago)
Security:
| Versions |
|---|
| System | Latest | Installed | Status |
|---|
| Gatekeeper | 135 | 135 | Mac App Store and identified developers |
| XProtect | 2098 | 2098 |
| Malware Removal Tool | 1.29 | 1.29 |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: ~/Library/LaunchAgents/ArduinoCreateAgent.plist
Executable: ~/Applications/ArduinoCreateAgent-1.1/ArduinoCreateAgent.app/Contents/MacOS/Ard uino_Create_Bridge
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist
Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.barebones.authd.plist
Executable: /Library/PrivilegedHelperTools/com.barebones.authd
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist
Executable: /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app --wait-apps /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist
Executable: /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/Applications/MacX Video Converter Pro.app
[Not Loaded] GoodSysAudioCapture.kext (1.0 - SDK 10.10)
/Applications/iSkysoft iMedia Converter Deluxe.app
[Not Loaded] SystemAudioRecorder.kext (1.1.0 - SDK 10.6)
/Applications/zoom.us.app
[Not Loaded] ZoomAudioDevice.kext (1.1 - SDK 10.8)
/Library/Application Support/Symantec/AntiVirus
[Loaded] SymAPComm.kext (100.1f1 - SDK 10.8)
/Library/Application Support/VirtualBox
[Loaded] VBoxDrv.kext (5.0.2)
[Loaded] VBoxNetAdp.kext (5.0.2)
[Loaded] VBoxNetFlt.kext (5.0.2)
[Loaded] VBoxUSB.kext (5.0.2)
/Library/Extensions
[Loaded] Soundflower.kext (2.0b2 - SDK 10.10)
[Not Loaded] FTDIKext.kext (1.0 - SDK 10.11)
[Loaded] SymInternetSecurity.kext (5.2.2 - SDK 10.11)
[Loaded] SymIPS.kext (3.5.1 - SDK 10.8)
[Loaded] ndcengine.kext (1.0 - SDK 10.8)
[Loaded] TelestreamAudio.kext (1.1.1 - SDK 10.8)
/System/Library/Extensions
[Not Loaded] CiscoVPN.kext (2.0.1)
[Not Loaded] Wacom Tablet.kext (Wacom Tablet 6.3.11-3 - SDK 10.10)
System Launch Agents:
| [Not Loaded] | 9 Apple tasks |
| [Loaded] | 167 Apple tasks |
| [Running] | 114 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 37 Apple tasks |
| [Loaded] | 175 Apple tasks |
| [Running] | 121 Apple tasks |
Launch Agents:
| [Running] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-10-25) |
| [Running] | com.identityfinder.launchagent.plist (Velosecure LLC - installed 2017-03-15) |
| [Not Loaded] | com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-12-14) |
| [Not Loaded] | com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-12-14) |
| [Not Loaded] | com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-09-23) |
| [Running] | com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2016-10-10) |
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) |
| [Loaded] | com.oracle.java.Java-Updater.plist (? 59b6bcdf - installed 2017-09-05) |
| [Loaded] | com.cisco.anyconnect.gui.plist (? 40bd3462 - installed 2017-06-16) |
| [Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-10) |
| [Running] | com.symantec.uiagent.application.plist (Symantec - installed 2016-09-09) |
Launch Daemons:
| [Running] | com.symantec.sharedsettings.plist (Symantec - installed 2014-09-12) |
| [Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-10) |
| [Loaded] | com.symantec.liveupdate.daemon.ondemand.plist (Symantec - installed 2016-09-09) |
| [Not Loaded] | org.virtualbox.startup.plist (? 700b9385 - installed 2015-09-03) |
| [Not Loaded] | com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-12-14) |
| [Loaded] | de.appsolute.mampprohelper.plist (appsolute GmbH - installed 2017-12-26) |
| [Running] | com.cisco.anyconnect.vpnagentd.plist (? f363637f - installed 2016-12-09) |
| [Loaded] | com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-12-14) |
| [Running] | com.identityfinder.launchdaemon.plist (Velosecure LLC - installed 2017-03-15) |
| [Running] | com.symantec.symdaemon.plist (Symantec - installed 2016-09-09) |
| [Loaded] | com.wacom.displayhelper.plist (Apple, Inc. - installed 2018-01-19) |
| [Loaded] | com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-10-25) |
| [Running] | com.objective-see.ransomwhere.plist (Objective-See, LLC - installed 2017-04-20) |
| [Loaded] | fr.whitebox.packages_dispatcher.plist (Stephane Sudre - installed 2015-09-29) |
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01) |
| [Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-11-05) |
| [Running] | com.wacom.TabletHelper.plist (Wacom Technology Corp. - installed 2016-10-10) |
| [Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-09-05) |
| [Loaded] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2016-09-23) |
| [Loaded] | com.barebones.authd.plist (? c13813d8 - installed 2015-09-03) |
| [Running] | com.fitbit.galileod.plist (Fitbit, Inc. - installed 2017-03-23) |
| [Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-10) |
| [Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) |
| [Loaded] | com.symantec.liveupdate.daemon.plist (Symantec - installed 2016-09-09) |
| [Running] | BESAgentDaemon.plist (International Business Machines Corp.(Tivoli) - installed 2017-03-31) |
User Launch Agents:
| [Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) |
| [Not Loaded] | org.virtualbox.vboxwebsrv.plist (? 0 - installed 2015-08-13) |
| [Loaded] | com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-10-02) |
| [Running] | ArduinoCreateAgent.plist (? 0 - installed 2017-03-21) |
User Login Items:
Fitbit Connect Menubar Helper Application (Fitbit, Inc. - installed 2017-05-18)
(/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Message+ Application (Mac App Store
(~/.Trash/Message+.app)
AdobeResourceSynchronizer Application (Adobe Systems, Inc.
(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
Dropbox Application (Dropbox, Inc.
(/Applications/Dropbox.app)
iSkysoft Helper Compact Application (Yi Xing Investment Co., Ltd.
(~/Library/Application Support/Helper/iSkysoft Helper Compact.app)
Garmin Express Service Application (Garmin International - installed 2018-02-17)
(/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
iTunesHelper Application (Apple, Inc. - installed 2018-01-24)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
EvernoteHelper SMLoginItem (Mac App Store - installed 2018-02-09)
(/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
1Password mini SMLoginItem (Mac App Store - installed 2018-01-21)
(/Applications/1Password.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebi ts.onepassword-osx-helper.app)
CompressorHelper SMLoginItem (Mac App Store - installed 2017-12-19)
(/Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app)
Internet Plug-ins:
DirectorShockwave: 12.1.3r153 (installed 2014-06-24)
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16)
JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-12-06)
AdobeExManDetect: Unknown (installed 2017-10-25)
WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2016-10-10)
AdobeAAMDetect: 3.0.0.0 (installed 2017-10-25)
AdobePDFViewerNPAPI: 15.008.20082 (installed 2015-09-10)
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06)
Silverlight: 5.1.50901.0 (installed 2017-04-23)
QuickTime Plugin: 7.7.3 (installed 2018-01-19)
Flash Player: 28.0.0.161 (installed 2018-02-06)
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)
SharePointBrowserPlugin: 14.5.4 (installed 2015-09-02)
AdobePDFViewer: 15.008.20082 (installed 2015-09-10)
PepperFlashPlayer: 28.0.0.161 (installed 2018-02-06)
MeetingJoinPlugin: Unknown (installed 2014-07-01)
User Internet Plug-ins:
ZoomUsPlugIn: 4.0.38982.0714 (installed 2017-07-30)
Safari Extensions:
3rd Party Preference Panes:
Flash Player (installed 2018-02-01)
Java (installed 2017-12-06)
Perian (installed 2011-07-23)
Symantec QuickMenu (installed 2016-09-27)
WacomTablet (installed 2016-10-10)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU |
| mds_stores | Apple | 18 |
| WindowServer | Apple | 17 |
| Finder | Apple | 6 |
| kernel_task | Apple | 5 |
| hidd | Apple | 2 |
Top Processes by Memory:
| Process (count) | Source | RAM usage |
| kernel_task | Apple | 1.42 GB |
| mdworker (23) | Apple | 745 MB |
| Adobe (4) | 344 MB |
| SymDaemon | Symantec | 305 MB |
| Safari | Apple | 270 MB |
Top Processes by Network Use:
| Process | Source | Input | Output |
| 14 MB | 17 KB |
| Dropbox | Dropbox, Inc. | 93 KB | 158 KB |
| mDNSResponder | Apple | 56 KB | 24 KB |
| Mail | Apple | 24 KB | 5 KB |
| CalendarAgent | Apple | 21 KB | 5 KB |
Top Processes by Energy Use:
| Process (count) | Source | Energy usage (0-100) |
| WindowServer | Apple | 5 |
| Adobe (4) | 2 |
| Creative Cloud | Adobe Systems, Inc. | 1 |
| mds_stores | Apple | 1 |
| hidd | Apple | 1 |
Virtual Memory Information:
| Available RAM | 8.96 GB |
| Free RAM | 2.81 GB |
| Used RAM | 7.04 GB |
| Cached files | 6.14 GB |
| Swap Used | 0 B |
Software Installs (past 30 days):
| Name | Version | Install Date |
| 1Password | 6.8.6 | 2018-01-21 |
| App Wrapper 3 | 3.7 | 2018-02-01 |
| VideoWordSearch | 1.5 | 2018-02-04 |
| TeamViewer | 13.0.6447 | 2018-02-08 |
| Message+ | 2.4.7 | 2018-02-08 |
| Evernote | 6.13.3 | 2018-02-09 |
| HiddenMe | 2.2.2 | 2018-02-17 |
Diagnostics Information (past 7 days):
2018-02-17 14:15:00 Last Shutdown Cause: 3 - Hard shutdown
2018-02-15 06:43:53 TextWrangler.app CPU
2018-02-12 14:34:47 com.apple.WebKit.Networking CPU
2018-02-11 22:03:10 VideoWordSearch.app CPU
2018-02-11 12:03:01 cloudd Crash
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Path /Users/USER/Library/Caches/*/MMCS deleted/renamed, crashing.' terminating with uncaught exception of type NSException abort() called |
2018-02-11 12:03:01 Adobe Photoshop CC 2018.app Crash
End of report
