Homepod stops playing — not a connectivity issue

Another possible bug: the HP will, at least once a day, simply stop playing after a random song. There’s no pattern to it, nor is there any connectivity loss. The wifi is fine. And it’s always inbetween songs, not during them.


The interface is in the “playing” state, not the “paused” state. Lessee if I can bung a screamshot in:

User uploaded file


Jings that looks big. However, the point is, it will just stay stuck like this (ten minutes so far). It’s happened twice this evening.


While I’ve seen posts about losing the connection, this clearly isn’t that. I’m hoping it’s just a temporary bug, and will try to feed it back officially somehow. I just wondered if anyone else has seen this arbitrary stopping without any connectivity problem? After a solid week, it’s getting pretty ****** annoying.

MacBook, macOS High Sierra (10.13.3), 2017 512GB

Posted on Feb 17, 2018 12:10 PM

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64 replies

Jun 19, 2018 6:24 AM in response to AngelDelNorte

I started having this problem after the last iOS update to 11.4. Mine occurs when I ask my HP to play my local NPR station directly. It starts to play then within the first 10 seconds it stops. Of note, this does not occur when I ask my HP to play any music, just the radio station. I have reset my HP without success to the problem. If I stream the same station from my MacBook Pro to my HP it works without issue. Seems to be a HP issue in regards to radio stations? WiFi signal next to my HP is strong. Hope Apple fixes this. Annoying.

Jun 28, 2018 1:01 PM in response to JagAppleUK

Dear all I think I have a fix for this little problem 🙂


So here we go, I'll do my best to explain.


1) you need to log in to your Router via your browser ( in this case Safari ) You should find the details on how to do this on your Router. I live in the UK and have a BT Hub 6, there is a plastic thing that you can remove from the router which has all the details, ie; name of wireless network, the Password / key ( example; Fa12BDt6nvT ), also and important the 'Admin' Password for your Router. It should also give you the IP address that you need to log in to with your browser.

( Example; 192.168.2.345 )


2) Once you have logged in to your Router ( IP address ), you see several options.

one is something like 'MyNetwork' - click on that, you may have to enter the 'Admin' password.


3) You then should see a list ( Options ), Ethernet, Wireless connections. ( here I use my Mac Mini to play music via iTunes ). So what ever you use to play music ( via Airplay to your HP ) click on that.


4) You will see loads of info' and options, one of these options is "Always use this IP address", it should be "OFF', tick it or what ever to turn it to "ON". Then look for the Save icon, tick it and save.


All well and good this will then work and stop the HP sound from suddenly stopping for that odd second or 2.


Since I have changed my settings to this my HP has worked perfectly, no pause zero. Music ( via Airplay ) has played with out a hitch . Happy days.


give it a try and please pass on to all the other Communities that you know ( there are several ).


All the best


Steve

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Homepod stops playing — not a connectivity issue

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